Rated 4.3 out of 5 by 167
Rated 4.0 out of 5.0 by Traveller63 The Long March to breakfast...
I had stayed in this property perhaps 8 times prior to this arrival. The relocation of the breakfast services was discomforting. The set breakfast offered earlier has been discontinued. Instead, a no charge breakfast buffet is offered in neighbouring Crowne Plaza, in alternating meeting rooms used for this purporse. Customers are advised in the breakfast voucher small print on how to get there. The actual location is then shown in notice boards and signs within the CP. The printed instructions suggest HIEX customers enter the Crowne Plaza through a side door, but many do not notice it and go through the main entrance. No greeting from the doormen - usually so anxious to show politeness. Apparently the situation does not disturb first time guests - such as mainland groups. And while thinking about the mainlanders frequenting the hotel I chose the title (above). It refers to Chinese history - and the long march under Mao. I want to underline the mainlanders have rarely disturbed me while at this hotel. But when they are present in abundance it does give a flavour.
I am not saying that I would not stay at the HIEX Tseung Kwan O (the marketing name is East Kowloon, but this is New Territories and Tseung Kwan O, a nice and safe township with good services and well functioning transit options) once again. But only if the rate is sufficiently low to justify the inconvenience - or if my schedule is so tight that I wont use breakfast anyhow.
23 February 2014
Rated 5.0 out of 5.0 by Nenhetan Very nice and convenient
The hotel is new and modern. The rooms are fair sized and comfortable. Ours was on the top 27th floor with pleasant views of the harbor. Location is convenient, same elevator takes you to your room, hotel lobby, restaurants, mall (where there are lots of nice shops and other restaurants) and MTR station. This location is less hectic than 'downtown' TST or Central and we liked it for this reason. Free breakfast served in the Crown Plaza hotel next door. Food is good but not luxurious, service is excellent. Wished the room had better temperature control with the ability to turn up the heat a bit as it was cold when we were there.
21 February 2014
Rated 5.0 out of 5.0 by wr1010 物超所值!
10 February 2014
Rated 5.0 out of 5.0 by w-w-w 性价比很高的酒店，值得推荐！
10 February 2014
Rated 4.0 out of 5.0 by Lion King Convenience for travelling.
The hotel is very closed to the MTR, it may say quite convenience for travelling in Hong Kong....
05 February 2014
Rated 3.0 out of 5.0 by 到港逛街 智选假日里最差的早餐
31 January 2014
Rated 5.0 out of 5.0 by HJS0803 Good, Clean, View
Had a room at 26th floor.
I guess it's the cheapest hotel with worth in HK.
27 January 2014
Rated 3.0 out of 5.0 by Alethea In need of friendlier staffs. Location is perfect!
I stayed in this hotel for one week, taking along 13 members of my family. The choice of room concept is commendable along with the scheduled housekeeping. What bothers me the most are the staff. I don't know if it's the language barrier between the staff (Hongkong nationals) or they simply don't possess in them the IHG standard hospitality.
As an employee of IHG, I can't help but compare Hoilday Inn Express Kowloon East with the other IHG hotels I've been to. The staff needs better training in terms of communicating with the guests. Speaking the English language is a must and need not be neglected.
I will recommend this hotel for one thing it's the fact that the hotel has a direct access to Popcorn Mall, train stations and various restaurants. Also, one commendable thing I must consider is when I left a baggage in my room, they showed professionalism by taking efforts to have the luggage available when I picked it up.
Overall, good. Hongkong is a beautiful place. The people just needs to be friendlier and warm.
26 January 2014
Rated 4.0 out of 5.0 by Toni326 nice breakfast, hot shower
Hotel is farther out from sights and is on top of the metro station but still takes 40 mins. to get to Victoria Harbor with connections needed. Room was spacious with 2 bottles of water, tea/coffee, shower cap, toothbrush/paste provided daily but no shampoo, conditioner or lotion. Hot water lasted beyond 2 long showers which was excellent. We had a view of courtyard below for standard room price as deluxe had ocean view but we did have a nonsmoking room as requested. Free breakfast was very good and internet was reliable and also included.
25 January 2014
Rated 5.0 out of 5.0 by Solowingpixy stay twice in one week
This is my first choice in Hong Kong .I booked two stay form 13~15 Jan and 16~17 Jan. everything is enough well for me .
20 January 2014
Rated 5.0 out of 5.0 by encoder 不错的酒店
15 January 2014
Rated 2.0 out of 5.0 by sanlove Generally, fair. . .
Especially, Do not expect IHG Platinum Benefits.
Advantage is near MTR.
11 January 2014
Rated 4.0 out of 5.0 by Mr. Lam 性价比不错
地点虽然在将军澳，但有地铁站，而且去附近坐296C可到旺角购物区、坐296D可到尖沙咀中港城附近；房间简洁，该有的都有了，一贯Holiday Inn Express的水准；唯一想说的是如果早餐再多一点变化会更好。
11 January 2014
Rated 4.0 out of 5.0 by THWO Highly recommended
I often stayed at Holiday Inn Express when I traveled but this particular one was the first time. The room was nice and comfortable. The view was quite interesting, too. Breakfast choices were good. Staff was very friendly, efficient, and helpful. Since it is located at a subway station, going places was very easy. The elevator is fast - only took 30 seconds to go from lobby level to 27th floor!
The room has a design flaw, however. The wall separating the bathroom and the living area is frosted glass. It is visually quite attractive and probably energy efficient as well. However, it lit up the whole room at night when you turned on the bathroom light. We brought this up to the front desk and they immediately installed a working solution. While it certainly changed the look of the room but it was functional and I really appreciate their effort and understanding.
05 January 2014
Rated 5.0 out of 5.0 by mdmd new and bright
Staff Jacqueline and Simon are excellent staffs and that helps to promote the hotel.The hotel is new,clean and bright and it has a clever design to make use of space..Conveniently located just on top on the MTR and shopping mall.
03 January 2014
Rated 5.0 out of 5.0 by Sunshine888 Clean room and good services
The room is clean and comfortable. The staff are very nice. I highly recommend this to you.
03 January 2014
Rated 4.0 out of 5.0 by TrippleStone good stay
very convenient location and clean room. service is good. based on the price, it's good
30 December 2013
Rated 4.0 out of 5.0 by Chen19 Good service but need improvement in the breakfast
Eventhough changes have been made from set breakfast to buffer breakfast, there are still room for improvement in the content.
19 December 2013
Rated 4.0 out of 5.0 by dreamymeng 交通便利，早餐不好
17 December 2013
Rated 5.0 out of 5.0 by Shygirl Huge and modern room with great customer service
The room is new, modern and huge. The check in and check out process was fast and the FO staffs were really helpful (ie. giving directions for attractions, etc). The HK service was fast and cleaning service was professional. Breakfast was common and has limited options. Fast wifi. Near the train station and mall. Best view day or night!
17 December 2013
Rated 4.0 out of 5.0 by dddave ddday
This is a nice hotel with good value in Hong Kong area. The hotel is built on top of shopping mall and easy by taking subway to any where in Hong Kong or Kowloon. The subway in Hong Kong is nice and easy. If this hotel able to get the airport link bus to from airport/hotel that will be even better.
16 December 2013
Rated 5.0 out of 5.0 by zxsnj 便捷，舒适
原本以为地方比较偏的，没有想到还那么方便，地铁就在楼下，当然shopping mall, bus station (去机场的），就在旁边，真方便。
12 December 2013
Rated 4.0 out of 5.0 by Ryrie10 Comfortable and good service
Transparent feature of bathroom is OK for couple. It is not convenient for brother/sister OR friends. It is better to use key reader in the lift for accessing to every level of guest room. It is a bit noise for the air conditioning in the room.
10 December 2013
Rated 1.0 out of 5.0 Pretty Bad
Room was clean and new. Thats about the only positive. I know its a Holiday Inn Express but at least supply shampoo! No drawers at all so I had to keep my non hanging clothes in my suit case.
The worst thing about this hotel is the breakfast. I had breakfast included but after one experience I went to the mall and ate there instead. The breakfast and the staff in there are awful. Probably the worst i have encountered in HK. You are given a plastic card with a few choices of SET breakfasts and the quality is awful. The worst thing on the plate was the bacon. It was not bacon, it was a type of processed meat in the shape of bacon. Disgusting. So were the odd colour eggs. Coffee: Terrible. Service: Woeful.
Im never going back to this hotel.
01 December 2013
Rated 4.0 out of 5.0 不错的一次入住
前台check in 迅速，服务态度好，住宿条件也令人满意，早餐虽然选择少，不过能满足基本需求，去港岛方便，地铁便利，可以向前台要拖鞋，除了缺个小冰箱，其他都让人满意。
01 December 2013
Rated 3.0 out of 5.0 by AUVS 地理位置与舒适程度很好
30 November 2013
Rated 4.0 out of 5.0 by Andy1113 Good Service
Overall experience is good. The room was clean on my 1st day staying. However I noticed the carpret didn't get vacuum each day. The location was great ... away from the city.
27 November 2013
Rated 4.0 out of 5.0 by TbagJones Highly recommended!
I would definitely stay at this place again; nice, quiet location not too far from the areas of attraction and this is obviously reflected in the price. The room I stayed in was clean and equipped with everything I required. The service from the staff was top notch - they were very helpful in providing directions around the city.
The only downside is the distance from the airport. It takes about 40mins, but that wasn't an issue for me.
26 November 2013
Rated 4.0 out of 5.0 by MsNobody Overall great experience.
Better to have refrigerator in room. Close to MTR Station. Spacious and comfortable room.
25 November 2013
Rated 5.0 out of 5.0 by Zowieink Great place but a little far away
This hotel is the best "affordable" hotel I have stayed in the three times I've been to Hong Kong. The room was larger than I expected, not US sized, but large for Hong Kong. Bed was great, bathroom was great, but no shampoo and only soap dispensers. I brought my own, after reading some of the other reviews. The room was always keep clean and neat with daily maid service. Breakfast has expanded since it first open with 4 choices. Western #eggs, bacon, toast, hashbrowns#, Healthy #corn flakes, hard boiled egg, and something else#, and then two Chinese oriented #Congee with fish and noodles and pasta with onion/mushroom sauce#. All are served with orange juice. The experience was great. Getting there was an adventure, but a fun one. Took the airport express train to Hong Kong MTR station then transfered to the Island Line and then to the line to the MTR station under the hotel. Great bakery in the shopping mall and restaurants. Wonderful experience.
23 November 2013