Rated 4.0 out of 5 by 160
Rated 4.0 out of 5.0 by bogeyfree breakfast
food was cold and dried out,plenty of variety though,need to figure out how to keep the food hot.
17 December 2014
Rated 5.0 out of 5.0 by Chels20 Service
One of the workers at the front desk need to learn how to talk respectfully to their customer. Other than the rudeness by one I did have a good stay.
14 December 2014
Rated 5.0 out of 5.0 by JamieJass Great hotel
This is the perfect property if you are comming to the area for business. They offer all the needed amentites and the location is convenient.
Thank you Holiday Inn Express.
22 November 2014
Rated 5.0 out of 5.0 by AZMartyA Convenient to freeway
This Holiday Inn Express suited our purposes very well as we were meeting family at the Anthony's next door. It was located next to Interstate 8 and would put us well out of the city, on our way back to Phoenix,AZ, before rush hour the next morning.
The entry to the hotel was concerning with people sitting in (folding style chairs by the lobby door. And the tiles were cracked or just missing on the walkway.
We paid for, but were unable to use, the breakfast facilities. The breakfast would not available until 6:30 am and we would need to leave the hotel by 5:30 am in order to be back in Phoenix by noon. Access to bagels or cereal would have been adequate. The coffee provided in the lobby was AWFUL. It came out of the vacuum pot like tan water. We needed to find a Starbucks or coffee shop right away just to get the day started right. Somebody needs to learn how to make coffee.
All in all Nice on the interior, dated on the exterior, needs A LOT of work on the coffee
22 November 2014
Rated 1.0 out of 5.0 by Unsatisfied. Customer Do not Advance Pay for your stay
Made advance payment for stay and they charged me again at checkout. After being told that they showed my payment when I checked in.
21 November 2014
Rated 4.0 out of 5.0 by Toni29 Checking out
I could not check out. The attendant was not at desk. I know it was very early 3:45am. But I saw a sign that stated will be back, but after waiting for ten minutes and calling out for service and got no response I called on my cell and I heard the attendant answer he was close but didn't respond to my voice until my call. And then he could not get the computer to print up my receipt which I need for my expense report. Which I still need to get a copy.
17 November 2014
Rated 5.0 out of 5.0 by ditzy2 Nice job refurbishing
I've stayed at this hotel numerous times over the last 4 years. The staff this time was very friendly and accomodating. The room was clean and they were able to give me the room I like (at the back of the hotel). They had updated the furnishings since I was there last and I like the updated appearance. The additional outlets made it much easier to recharge my phone. I use a CPAP machine and the location of the bedside stands with the additional outlets made using my machine MUCH easier than in the past. I did not bring my lap top with me this time, but , unlike many hotels that "advertise" internet access, I have at this hotel, in the past, had easy internet access from my room. Primary complaint is the poor lighting in the room, but then, all hotels have been lowering the light levels in the rooms. Sure wish they wouldn't do that. It is Holiday Inn quality, not the quality you would find at a more expensive hotel, but for the price, this is an excellent hotel.
17 November 2014
Rated 4.0 out of 5.0 by Steven8217 Noisy Highway if the room face the wrong aide
Good experience if you stay at the room away from the noisy Highway. I woke up earlier by the noise from the highway and hotel stuff change the room for me but not so lucky for my colleague because no more room available facing away from the highway. A bit surprise for the poor noise isolation of those Windows facing the noisy Highway.
14 November 2014