Rated 3.9 out of 5 by 48
Rated 4.0 out of 5.0 by Hiepnj Good stay
Hotel is clean , quiet and safe.
Food is great - choice of hot food and cereals
16 November 2013
Rated 5.0 out of 5.0 by Chad432 Paramus well done...
This was an enjoyable experience coming from another hotel in the Meadowlands area. Great breakfast and friendly staff. The bed was comfortable and the room was spacious
The only cons I could think of was that the gym could use some free weights and the location of the hotel makes you battle an on-ramp of cars, so when your trying to get into the entrance be ready for "Fast and Furious"-like car maneuvering. I guess this is not a con for those trying to find their inner Vin Diesel. Overall, great experience and I will continue to use this as my business destination hotel.
11 November 2013
Rated 4.0 out of 5.0 by MattyBoston Great Service
It is always a pleasure to check in and see Chris or Elvis at the front desk.
Staff is always friendly and helpful.
30 October 2013
Rated 1.0 out of 5.0 by nlisker Decent Hotel, Poorly Staffed
I had a most disturbing experience with the night shift associate at the front desk. Checking in was a bit of a pain, but I let it go. Then when leaving, I experienced some genuine rude behavior that was directly insulting. I checked out at 3:30 AM and was in a rush to make a flight at LaGuardia airport. I did not see the receipt placed under my door, as it was not in an envelope or marked. It was just a folded piece of paper that looked like trash. It was very easy to not notice. I checked out and asked for a copy of my receipt, I need this for expense report reimbursement. The man at the front desk claims that he put in under my door, I say that I didn't see it and asked that he please print me out another one (and I mentioned that I am in a rush). Instead of printing another copy then and there, he slowly walks to my room and slowly comes down and hands me the paper. He had a look on his face of "I told you so" which I never cared to be wrong or right, I just wanted to quickly get my receipt and get out. This delayed me for about 10 minutes, and was VERY INSULTING. I travel a lot for work and have been a priority club member for year. However, I will never stay at this hotel ever again so long as this guy is still working there. I never thought that one person could ruin an experience so well, but this person should not be in hospitality!
28 October 2013
Rated 5.0 out of 5.0 by GSL115 Excellent staff and service, renovated rooms..
This was another great stay . I visit United States 2-3 times a year. If I am around New York, New Jersey holiday Inn Paramus is my only choice to stay. I am never disappointed about my stays..
27 October 2013
Rated 2.0 out of 5.0 by bigfred1 HIE Paramus
There is no microwave in the room, basic necessities are needed when you travel. The hotel needs a major overhaul, compared to other hotels in the area at that price this will be last on my list if at all.
27 October 2013
Rated 5.0 out of 5.0 Pleasant staff
Guest Services Manager and General Manager are particularly helpful!
13 October 2013
Rated 5.0 out of 5.0 by kls55 Great Stay for a very good price
The two managers on duty when we checked in were friendly and helpful, the bed and pillows were very comfortable and the room quiet. The breakfast was terrific - the kids loved the pancake machine and the variety of options was surprising. Considering how expensive the NY metro region is, this hotel was a fantastic value. All the staff we encountered smiled and greeted us. The carpet was a bit worn and the bathroom a bit small, but for the price - easy to overlook. We would recommend this location.
13 October 2013