Rated 4.1 out of 5 by 87
Rated 2.0 out of 5.0 by Mazen A There are much better choices than this
After driving for eight hours with a four year old and a pregnant wife,
I was looking forward to a hot shower and sleeping.
The room smelled and we found a long hair on a pillow. There are much better choices at cheaper prices.
16 July 2014
Rated 5.0 out of 5.0 by MattyBoston Always great
The staff is excellent and always welcoming. Plus great cookies
11 July 2014
Rated 1.0 out of 5.0 by Another unhappy customer! Not very accommodating
When we finally arrived at midnight from a late evening pickup at JFK, our room was not yet ready. Our group of 7 was school-aged girls looking to go to sleep as soon as possible after a long day of travel, and to find one room without the roll-a-way cot we had requested was annoying to say the least, but when the desk attendant proceeded to try to bring the cot into a room where it clearly did not fit, it was then 1AM. So I requested an additional room. The room should have been OFFERED to me at no charge, but instead, I received $10 off of the full price of the room. Thanks Holiday Inn Express. You get a zero for customer relations this time. Oh, and did I mention that the Wifi didn't work in my room?
04 July 2014
Rated 5.0 out of 5.0 by Billy Don Great stay
Everything was perfect no problems everyone was very helpful. I would stay here every time i'm in the area.
29 June 2014
Rated 3.0 out of 5.0 by tbirm99 Need a bigger Hotel Sign
The room was comfortable with a nice chair and good comfortable bed but the bathroom was way, way to tiny and the shower was so small
29 June 2014
Rated 4.0 out of 5.0 by TGD1 OK for the price
The room was small, but clean. Bathroom small. Lights didn't work when we got the room, but were fixed later. Hard to find, even with GPS.
26 June 2014
Rated 5.0 out of 5.0 by prj51 staff
excellent friendly staff, very convrnient location, good value for the money spent
24 June 2014
Rated 5.0 out of 5.0 by AJsGrammy Holiday Inn Express Paramus Experience
Loved this hotel. Located in a nice area and close to shopping and restaurants. Breakfast bar was great, coffee all day and very attentive staff.
22 June 2014