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Rated 4.1 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by comfortable bed nice place to stay , comfortable and clean , accesbility to the shopping mall , friendly staff 26 October 2014
Rated 4.0 out of 5.0 by Good Hotel, not the best location The hotel and staff and staff were very good. The location on Route 17 makes it difficult to get in and out of particularly during rush hour. There are good options for delivery service to your room from local restaurants if you don't want to fight Route 17 traffic. The food delivered from a local diner was very good. 24 October 2014
Rated 5.0 out of 5.0 by Holiday Inn Express in Paramus, NJ Guests are greeted with a friendly and inviting appearance of the property and the staff. The front desk personnel were friendly and informative. Our double occupant room was inviting and welcome after a long flight from coast to coast. We found every amenity we needed. Even though we had a hectic schedule that required us to go in and out, we were always pleased upon our return to find a refreshed room. Thank you to the entire property staff. 22 October 2014
Rated 1.0 out of 5.0 by Do not stay here! This hotel is outdated and dirty. The hallways in the hotel smelled of urine. In our room we found an ant crawling in the bathroom. In addition, there was a used bar of soap with black curly hairs left in the shower, indicating that the shower had not been cleaned before our arrival. 21 October 2014
Rated 5.0 out of 5.0 by MK One can experience an Outstanding front desk service to adjust to your needs. Definitely a try out if in the area. 20 October 2014
Rated 4.0 out of 5.0 by Reliable, good stay Place is reliable, friendly and clean. Breakfast has variety of choices and food is fresh. 20 October 2014
Rated 2.0 out of 5.0 Not my favorite Holiday Inn Express This is an older hotel with a fresh coat of paint, and the fresh coat of paint does very little to disguise the fact that you are in an older hotel. The "workout room" is oddly plopped down in the middle of the breakfast area. Also, I left some things in my room and when I called to inquire about the left behind items, among them a bottle cologne that was left in the small bathroom with 100% certainty, you would be hard pressed to speak to someone less concerned or more arrogant than the person I was forwarded to. I come to this area frequently and stay often at Holiday Inn Express, but I would never consider staying here again. Spend the extra how ever much more money it takes and stay at a better IHG property. 20 October 2014
Rated 5.0 out of 5.0 by Nice people make the difference I am a business traveler and this property has many good qualities that make it a good value...great location (restaurants and retail), easy to get to (given NJ traffic), comfortable rooms, great breakfast buffet and cookies at check-in. However the nicest thing about this location is the Management and the people that work there, they are all friendly and truly care about their customers. I have stayed multiple times because they go out of their way to make you feel welcome. When I travel to Northern NJ, this is my choice. 19 October 2014
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