Rated 4.1 out of 5 by 604
Rated 4.0 out of 5.0 Business Stay
Basic hotel stay.
Clean Quite Comfortable Room.
Good shuttle service.
No room service menu,
No obvious method of password for Wifi log on.
No electronic receipt. Even though I called the phone number for customer service.
24 April 2015
Rated 4.0 out of 5.0 by lori82 Overall okay, but noisy
We had an overall good experience here. The hotel was easy to get to, and made it easy to go different places in Chicago. The breakfast was well done, and the Fitness Center had a variety of equipment, although it was a little dated.
We just had two complaints - our room was very noisy. Rooms were not insulated very well, so we heard hallway noise at various times throughout the night, and also heard the trash pick in the morning.
We also noticed some trash that was not picked up behind the bed stand.
23 April 2015
Rated 4.0 out of 5.0 by Cara41211 Exceptional staff
We were disappointed to find that our room had neither a microwave nor a refrigerator. However, the quality and attentiveness of the staff far outweighed the inconvenience of these two missing amenities. We will definitely return here!
22 April 2015
Rated 5.0 out of 5.0 by pslinger daughters wedding
I had an excellent stay at the hotel and was impressed with the top floor banquet hall for my daughters wedding reception the caterers did a fantastic job and made my daughters day one she will remember for a life time
22 April 2015
Rated 5.0 out of 5.0 by CGB33 Great Experience all around
Came for a family wedding and reception to be held at hotel. Found the staff helpful and willing to accommodate early room arrivals. Bed was comfortable with a surprising choice of soft or firm pillow. Never had a choice before. Breakfast food was good. A surprise there was an automatic pancake maker which made good pancakes. The exercise facility provided a choice of cardio machines and weights. There was plenty of parking space.
As for the wedding, the ballroom was beautiful. The catered food and presentation were beyond what I've seen before.
Only things not available in the room were a refrigerator and microwave but we had no need of them anyway.
It was a Wow!!
19 April 2015
Rated 4.0 out of 5.0 by Tungsten Cowboy Great Hotel but watch out for the highway construction
This hotel was very clean and comfortable, the staff were very responsive, the shuttle driver did a great job. I recommend it except watch out for the highway work, unfortunately when I was there, the highway crews started breaking concrete with a large tractor-driven hammer starting at midnight. The low-frequency hammering noise managed to go right through the double-pane glass windows. Terrible night for sleeping. That said, the staff did everything they could to accommodate me, so I can't complain about this hotel, otherwise it would be 5 stars.
17 April 2015
Rated 5.0 out of 5.0 by mjwilli12 Great place for our short stay
We needed a place to spend the night to catch a vacation flight the next morning. We were very pleased with our overnight stay here, there shuttle service to the airport, and the secure parking area we left our vehicle for the week.
17 April 2015
Rated 5.0 out of 5.0 by badgolfer33 Great Service
A big thank you to Brandy and the morning staff. I was in the security line at O'Hare leaving on a family vacation when I realized I had left my laptop at the hotel. I was extremely pleased with how fast they found it and got it to me on their next shuttle. Really saved the day! Great job!.
16 April 2015