Rated 3.9 out of 5 by 180
Rated 4.0 out of 5.0 by Ronald0608 Convenient Location
Spend a weekend for shopping in HK. Just at the back of Times Square in Causeway Bay and 2 minutes walk to Lee Garden Plaza. Fantastic location for shopping and great variety of dining options. Convenient to MTR connection.
The room is basic and breakfast is in set. Not much choice but save the trouble.
January 18, 2013
Rated 4.0 out of 5.0 by SBJ2012hktrip stay at 13th floor
very different from staying at 18th floor, more noise due to floor being closer to ground floor, house keeping staff less friend on this floor as well
January 16, 2013
Rated 4.0 out of 5.0 by SBJ2012hktrip stay at 18th floor
house keeping made it more enjoyable and room was always very cleaned well, view outside window was very nice as well, staff was very helpful as always, for example when we needed taxi their team was able to help us rush taxi service as soon as possible
January 16, 2013
Rated 4.0 out of 5.0 by tvradke Good Location
Very good location. Right outside the Causeway Bay MTR station and very near some good food options. Not far from the Airport express station or the ferry terminals. Only downside is that there is no room service for dinner and we have to find our own dinner options. There are restaurants open within the premises until 11pm but they don't deliver to the rooms. The rooms are functional and adequate for a solo traveller or a couple for a few days but the assumption is that you are spending bulk of your time outside the hotel rather than inside it.
January 16, 2013
Rated 5.0 out of 5.0 by Dianejane weekend in Hong Kong
Great location, clean and comfortable, staff all very good, would stay here again.
January 15, 2013
Rated 5.0 out of 5.0 by Alexsun127 The centrel of HONGKONG
This hotel is really easliest to transfer to other location which is very close with subway.
If you can't directly fly to Hongkong from China you should bypass from Shenzheng at that time the shuttle bus is stop on the gate of hotel.
But the price is little bit high maybe i stay here on the national day. And hongkong's hotel price always so high.
So i think this hotel is recommanded to first traveling on hongkong friends.
January 11, 2013
Rated 5.0 out of 5.0 by joejoe168 Good location, frontdesk helpful
First time to live in this hotel, just found that the hotel is so closed to a shopping mall Times Square and just 3-5mins walk to the subway station (though a very long one)
The room is nice and price is good (only for the night I stayed). Good location for shopping and dining!
January 10, 2013
Rated 4.0 out of 5.0 by ephie improvement will be great
i stay in this holiday inn express for 2 nights with points redeem. it has a better location which was very convenience for shopping and walking. the room was good and they sent me welcome drink as I am golden member.
However, I dont't like the water temperature too much. it was not satisfying that was too low especially at the second night !! Please improve this because you konw how tired after a whole day walking that a tourist could be!
January 9, 2013
Rated 5.0 out of 5.0 by MarShITE Enjoy and comfortable
We were really enjoyed to stay in Holiday Inn Express Causeway Bay.. The staffs are helpfull and service are excellent. and the room so comfortable. The Bathroom so clean. the Room rates affordable. Will stay there when i go to HK again. But hope they give wi-fi facility on the room..Thank you Holiday Inn.. :)
January 8, 2013
Rated 4.0 out of 5.0 by Winghem Good service
The service of the housekeeping is excellent , requests are being attended right away , the fellow at the downstairs of the hotel ( hotel guard ? ) , specially when we checkout on the afternoon on December 27 , is remarkably helpful , noticing few taxis coming at the time of car barn , he went to the corner and called taxis for us . One point though that I encountered during my check in at the front desk , a male staff gave me a bad impression of insisting not allowing me to use the sofa bed wherein our reservation has clearly indicated we requested room with sofa bed . In fact , for the last few years that we went to Hongkong , we always stayed at Holiday Inn Express .
January 3, 2013
Rated 3.0 out of 5.0 by Jonny13 Convenient suroundings
It is just connected to MRT station and is easy to get anywhere by MRT, including to the airport. Breakfast is simple enough with five choices. Only one thing to mention is that our room had only shower.
January 2, 2013
Rated 3.0 out of 5.0 by GaryShanghai Holiday Inn HK
Great location, but wireless internet service is extremly slow at night time. It's slow to apoint that I need to go down to lobby to have better internet connnection. I have made complains about it but no imporvement is noted.
December 18, 2012
Rated 3.0 out of 5.0 by CaCa Poor service during breakfast
The 1st morning, the waitress was day dreaming. I have ordered Breakfast E and she totally forgot about it. There were not many guests at around 7:30am so not sure why.
The 2nd morning was even worse. The waiter brought the breakfast to another table even though the guests at the other table said their breakfasts have arrived. I told the waiter the breakfast was for me. He said I just followed the order. His attitude was terrible. He even told me to write a complain if I want. Afterwards, I told the front desk. The front desk staff told me the waiter only works part time so he would not care about the service. I cannot understand when you take up a job, whether full time or part time, you should do it properly.
December 16, 2012
Rated 4.0 out of 5.0 by Junyan FRONT STAFF IS VERY GOOD
I AM VERY SATISFIED WITH FRONT STUFF.
I FORGOT HER NAME, BUT HER ATTITUDE IS VERY GOOD.
December 12, 2012
Rated 4.0 out of 5.0 by Prayag Good rooms but no buffet breakfast
Very nice rooms, free wifi, very close to Times Square. However they do not have a buffet breakfast. The breakfast has set 4 menus and one has to select from that. There is no option for vegeterian. so I had to survive on milk and fruits. It would be nice if they could include some toast, corn flakes, bread butter etc. for the breakfast. The TV should have some Hindi channels from India as well or some more english channels.
December 12, 2012
Rated 4.0 out of 5.0 地理位置好而已, 没有其他没有了
December 7, 2012
Rated 5.0 out of 5.0 by ifung Great value and great service.
Awesome bed, free breakfast and free computer use - in addition to having free wifi that works! HI Express Causeway Bay's computers are reserved exclusively for hotel guests in a separate room, which can only be accessed with a room card.
Hotel is literally next to Causeway Bay's Time Square, which is as centrally located as anyone can hope for while in Hong Kong. It is within walking distance from all the great brands in the world and many many local shops (7-Eleven is just around the corner).
Free breakfast is also a big plus, especially when the weather is not good (it rained all week while I was there so not having to venture outside in the morning to get food is great).
Last but not least, HI Express CWB's staff is unparalleled. I needed to print something for work and its staff member Kelvin really went out of his way to make sure I could get printouts that are of high quality despite two printers malfunctioning (not his fault).
I would choose HI Express over all other hotels in HK from now on. Period.
December 4, 2012
Rated 3.0 out of 5.0 by Notmyfavorite Breakfast Included
The breakfast menu:
Coffee is undrinkable.
Food selection does not provide an adequate 'western' tastes selection.
My first visit #in August# was equally poor.
December 3, 2012
Rated 3.0 out of 5.0 by Antsze TV and breakfast experience
TV is too small and old. May be can have larger slim size TV.
Quality of breakfast being low which may need to improve, or, to have reduce daily room rate instead of providing lower quality breakfast
December 3, 2012
Rated 4.0 out of 5.0 by helen72 酒店交通方便，地理位置优越
November 30, 2012
Rated 4.0 out of 5.0 by tvradke Excellent Value
In the Times Square area in Causeway bay, it has a pretty good location. It is also right next to the Causeway bay MTR station and that allows very convenient mode of transportation in an otherwise heavy traffic area of the city. There is also a taxi stand a block away. There are multiple food options in the hotel building and around but the breakfast options allowed by the hotel are very few. If you fancy Chinese food, great for you but otherwise, their food options need a clear re-think. Room is functional and the bed is comfortable. I did not see a Gym or anyhting at the hotel. So if I am in Hong Kong on a short stay, I will stay there again but might look for other options if I am staying longer.
November 27, 2012
Rated 5.0 out of 5.0 by for3vergirl Superb location, bad timing on construction
I stayed there for about 2 times on my visit to HK, first 4 night was excellent, the construction didn't seem to start yet, even tho I already saw cranes across from the window, so we're able to sleep very well. However, on our second stay after coming back from Macao, the construction already started around 8am, made me unable to sleep well till later. Fortunately my days in HK usually started from 8am, so it wasn't so horrible. Location was superb, everything was walking distance, especially if you like shopping around Causeway bay, everything is just one block away. Didn't really use much of the free breakfast, but service was really great and housekeeping people may not understand English much, yet they're super helpful until you get what you needed. According to everyone who visited our room, they said, this is the biggest room they saw in HK, so I'm pretty pleased with my choice.
November 27, 2012
Rated 5.0 out of 5.0 by Aidan great location and excellent value
This hotel is excellent in many respects, particularly in regard to location, service from staff and value for money. Definitely will stay here again,
November 24, 2012
Rated 4.0 out of 5.0 by Jack16 Great time at HK
The Causeway Bay location is the best. Bang opposite Times Square and central to most of HK. The hotel front office staff were very friendly and very knowledgeable, able to guide us for all our trips and offer ready info f how to seethe tube, and more critically which exit gate to use at your point of arrival, which made life really easy. They helped s with our tour bookings, suggesting what we do and where we try local food. The rooms are standard HH fare with clinical cleanliness andfree wi-fi. good breakfast choice. Thank you all at Holiday Inn.
November 23, 2012
Rated 4.0 out of 5.0 by lifegoesonmyway simple, comfortable and worth the money
Given the room rates, I did not expect alot from the hotel. But i was quite surprised the room turned out better than I had expected. The room was spacious enough for 3 persons and clean. Location was excellent as its right beside Times Square and near the Causeway Bay MTR.
Overall the hotel is definitely not a luxurious one, but given its cheaper than most hotel chains, it makes a good choice for business traveller like me and others who only want a no-frills but simple room with full toiletries. Breakfast was not buffet but serving was big enough and had 5 choices.
Would consider coming here again!
November 21, 2012
Rated 4.0 out of 5.0 by Lambchop Centralized location with great customer services
Dollar for dollar, it is a full service hotel situated in a centralized location. It offers excellent customer service and house keeping.
November 20, 2012
Rated 3.0 out of 5.0 by donliew Good location, average service and lousy breakfast
Staying at this hotel have only one plus point and that is the location. Considering the room rate, it is worth considering looking elsewhere. The construction next door is noisy and the worst experience must be the breakfast. The concept of HIEX is that the breakfast comes with every room booking irrespective whether you want it or not. The breakfast is outsourced to a restaurant on Level 3 and it feels like a refuge camp where free food are being served and there is not a care towards service or quality of food. You wait approximately 15 mins to get a seat and even then, where you are seated, the table is a mess from the previous user. You have to ask several service staff before they decides to clean them. When they finally have the time to take your order, we waited about 30 mins and that because we complained that we were hungry. When breakfast finally arrives, it is cold and tasteless. After one breakfast, we decided that it is less stressful to just have our breakfast outside the hotel. When we highlighted the breakfast situation to the front desk, all we get is a cold stare and that they will let the restaurant know our complain.
November 20, 2012
Rated 5.0 out of 5.0 by Billy81 HI Express Causeway Bay = Great location and staff
Well known hotel, recommended by my local friends for being near many stores and easy access to MTR.
Daniel was exceptional during my stay.
November 19, 2012
Rated 5.0 out of 5.0 by RaySunshine Staff including House Keeping and Counter Staff
Appreciate the great customer service (always listening and proficient is providing advice and directions).
Our 12 days in Hong Kong were memorable - thanks to Holiday Inn Expresss Causeway Bay Hong Kong!!!
November 17, 2012
Rated 3.0 out of 5.0 by tiara good location and room size
We were surprised with the room size. It was really big. I expected a really cramp room since this is hong kong...and the location of the hotel is at Causeway bay, right next to TIMES Sq. Hence, this was a great plus point.
The setback were :
1) Check in time stated on the booking slip was 2pm. When we arrived at 2.15pm, I was told that the room will only be ready at 3.30pm as the previous guest asked for late check out at 1.30pm. Hence, it was really a let down since they did not adhere to their confirmation.
2) I found crawlies on the bed... and wall...the sofa bed also looked really dirty.
3) Breakfast was a let down. Choices were limited and food not delicious.
But overall, the location and size of the room compensated for it.
November 17, 2012