Rated 4.5 out of 5 by 114
Rated 2.0 out of 5.0 by EvangelosH A nightmare in paradise
This hotel changes the room bookings at will...
I booked a specific type of room and in the website of IHG it was shown that I was upgraded due to ambassador status.
To my surprise when I arrived I was basically told that they removed the upgrade the website was showing because I booked on points and someone else was ready to pay for that room...
Had the same misunderstandings for early check in initially told that its OK to check in at 12 only to arrive at the hotel and to be told that the room is not ready...
Not good and basically put me in a mood that ruined my break.
I will never return to this hotel!
26 August 2014
Rated 2.0 out of 5.0 by RogersFamily Very Noisy Pool Average Service but Great Rooms
Stayed at hotel for 14 nights. Initial impressions great with very comfortable and spacious room, some of the best pillows we've ever had on holiday but very noisy in the morning and quite bright. Breakfast was very busy with lots of children roaming free and running around so had to be very careful not to get bumped into.
There was a huge choice but the hot food was very poor with it generally being cool at best. Could have done with a microwave to reheat it. One Toast machine was completely inadequate.
Pools were great but noise levels were incredible due to a large groups staying at hotel (one group was some 300 guests). That is if you could get 3 sun loungers together. Like all large hotels unless you get down to the pool before 09:30 there is little change of getting a sun bed. The early morning noise in the rooms was almost certainly down to people moving sunbeds around and reserving their pitches at 07:30 in the morning. Pool bar was excellent though with specific credit to Greg who was extremely professional and makes one of the best bloody Mary's I've ever tasted.
Zeus Beech Club is really not worth visiting unless you want to sunbathe in a wind tunnel and walk down to the sea with shoes on, as very course sand /pebbles even in the sea.
Service at evening buffet was very poor. Seemed to take for ever to ask what drinks you wanted, one evening it was 25 mins. How hard can it be to deliver good service at a buffet. Food pans were often empty.
Would recommend hotel if you were travelling with younger children (2-14) but not if your children were older and wanted a quite life
23 August 2014
Rated 3.0 out of 5.0 by Sanjchinks Nice but not quite 5 star
Not quite 5 star standard, requires a bit of TLC, although the golf course is very well maintained.
the staff are very friendly and brilliant with children.
23 August 2014
Rated 5.0 out of 5.0 by Meilensammler Freundlicher und professioneller Service
Ein wirkliches 5 Sternehotel mit zuvorkommenden Mitarbeitern in allen Bereichen, schönen Zimmern, einer tollen Poolanlage inkl. Shuttleservice zum Strand sowie der tollen Möglichkeit, die halbpension auch in anderen als dem buffetrestaurant anrechnen zu lassen.
20 August 2014
Rated 5.0 out of 5.0 by Chajotif A great family holiday
I am super satisfied with the whole holiday experience. It was a great way of relaxing having loads of things to try such as golf, tennis, Segway and bicycle ride, while my daughter enjoyed the pony ride, the pirates village, the pools and the beach. I loved that the room was cleaned twice a day and that the staff was very helpful. I wish my holiday was longer than a week. The prices at the restaurants were high which was the only negative thing I find but I knew I was going to a 5star hotel and that was expected. However we managed to eat less costly at times from the supermarket.
20 August 2014
Rated 3.0 out of 5.0 by Martin1968 Family Holiday
If only the rest of the hotel was run like the Carob Bar. Wonderfully attentive staff, lovely atmosphere and a lovely place to have lunch or tea.
Sadly, the rest of the hotel does not live up to the 5-star billing.
16 August 2014
Rated 5.0 out of 5.0 by Chris 3567 Fantastic Experience
We travelled as a family of 6 to celebrate our 25th Anniversary, it was without question a fantastic experience in every imaginable way. If we had to be really picky then there was not enough umbrellas around the pool, only because some families chose to have 4 or 5 each and would not share. The food, drink, staff, rooms and facilities were great. 100%
15 August 2014
Rated 3.0 out of 5.0 by Lauren86 Needs work
Tho the resort it's self is beautiful and the rooms are very nice
The price of anything on the resort is crazy €4.50 for a ice cream
I think is ridiculous. The resort offers a wide choice of restaurants but they are all expensive and you have 2 be dressed up for all of them we had to leave the resort for dinner I think if you can offer so meany restaurant you should also offer different prices giving people more choice .
15 August 2014