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Concierge Photo Concierge Signature
Ryan Patrick Weber
Chef Concierge

Insider Tips



There are several beautiful churches of different denominations in the city. Contact the Concierge to find out where and when to go.
Boasting spacious suites, panoramic views and fine dining at contemporary Kil@wat Restaurant, this Milwaukee luxury hotel offers the best of downtown. See what’s showing at ‘The Rep Milwaukee’ our most famous trio of theatres attached to the hotel. Right in the heart of the city’s business district, this Milwaukee luxury hotel is ideally placed for guests to explore the vibrant river walk, world-class museums, shopping districts or Cathedral Square Park.

Guest Reviews



  • Restaurant & Lounges

    Kil@wat - Electrifying cuisine. Serving breakfast, lunch and dinner daily. One of downtown Milwaukee's most unique dining experiences. CLEAR - Lob...
  • Amenities & Services

    Our fitness centre features a wall of windows that provides amazing views and extra inspiration for any workout. Unwind after your workout in the s...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Our Renowned Spas

Best Marketing Concept

Since the Pink Room opened in 2010, it has raised more than $18,000 in donations for ABCD. In 2011, the Pink Room was recognized by Marcus Hotels & Resorts, parent company of the property, as Best Marketing Concept at the organization’s leadership conference. InterContinental Milwaukee is honored to have a true partnership with a Wisconsin-founded organization in which each party is equally invested in the success of the program. The relationship has been a win-win for both org...

Trip Advisor 2013 Certificate of Excellence

This prestigious award, which places the InterContinental Milwaukee in the top-performing 10% of all businesses worldwide on TripAdvisor, is given to businesses that consistently earn high ratings from TripAdvisor travelers.

InterContinental Milwaukee

  • 139 East Kilbourn Avenue
  • Milwaukee , WI , 53202
  • United States
  • Front Desk +1-414-2768686

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Spanish

Pet Policy

We allow Guide Dogs or Service Animals.
  • Local Time

    10:08 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 16 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.5 out of 5 by 233 reviewers.
    Rated 5.0 out of 5.0 by Home away from home! Great service all the way from booking to checkout. Clean and comfortable rooms. Great food and service in hotel resturant. All staff friendly and helpful. The hotel was very clean and inviting. October 1, 2014
    Rated 5.0 out of 5.0 by Great Hotel Great Hotel. Convenient to the Froedert and Wisconsin Medical College compolex. September 29, 2014
    Rated 4.0 out of 5.0 by Great Service Hotel offered clean rooms, bathrooms, and dinning. Breakfast had great food and variety. Bed was comfortable and the room was quiet. September 28, 2014
    Rated 5.0 out of 5.0 by Comfortable option in Tosa. I travel to Milwaukee for business frequently, and I've stayed at several other hotels. Crowne Plaza is the most comfortable and accommodating option I've found to date. Shuttle service to your morning destination is especially helpful, and the restaurant is both convenient and a good value. September 28, 2014
    Rated 5.0 out of 5.0 by Exceeded expectations Great stay beautiful facility friendly staff. Very nice lounge and the breakfast was also very good. I would highly reccommend this facility for any business traveler staying in the Milwaukee area. Very close to expressways. September 26, 2014
    Rated 4.0 out of 5.0 by great room I stayed for a Saturday and then the following Thur and Friday. Initially given a room behind the elevator when asked for a quiet room. I had to go back down but it was corrected. The room was great. There mirror was dirty and the replacement was also the same so we rejected it. The Bathroom could have used a little extra TLC but overall very clean. The room has all new items, was very clean and comfortable. I have stayed here before on 2 occasion and this is the first time I had any concerns. Ill give it one more try next year due to its convenient location. September 24, 2014
    Rated 5.0 out of 5.0 by beds Simply put the only downside to my stay (3 times in 2 years) was the bed. I found the beds themselves very hard and not conducive to a good nights sleep. Other hotels I have stayed in have gone to sleep number beds which are far more comfortable. The pillows were far to soft and clearly should have been changed. September 24, 2014
    Rated 5.0 out of 5.0 by Great service. My stay was very comfortable and the front desk staff were second to none. September 19, 2014
    Rated 5.0 out of 5.0 by Great Hospitality My wife and I were in town for a Sunday afternoon Brewers game. Our plan was to check out before the game. However, my wife was sick and unable to go to the game. The front desk allowed her to stay in our room with no extra charge for the afternoon while I went to the game. They really helped us out. September 18, 2014
    Rated 4.0 out of 5.0 by Friendly Staff Hotel is in an area undergoing substantial highway construction, so it is somewhat difficult to initially access this hotel without prior knowledge of the area. Shuttle service within the area was provided for Guests, and this service was quite helpful. September 18, 2014
    Rated 5.0 out of 5.0 by Weekend getaway Great location to Zoo and Shopping! Good restaurants in the area and on site. Pool and hot tub were wonderful! Staff was very helpful. Nice room and loved the huge bathroom. Only problem was the thin walls. We could hear everyone in the halls and when we were in the halls, we could hear guests in their rooms. I recommend this hotel though! Overall it was great! September 17, 2014
    Rated 2.0 out of 5.0 by Beds are tired Need new beds, very badly bowed. Pillows are too soft Rug worn through in entryway Make up mirror inoperative. TV quality low. I sleep about 5 hr due to bed. Had to work a 12 hr day. I stay here often and I am very disappointed. September 16, 2014
    Rated 4.0 out of 5.0 Clean modern atmosphere My only complaint is that the staff seemed busy and were not very helpful. They did not make eye contact and just seemed very impersonal in their interactions with me. September 14, 2014
    Rated 4.0 out of 5.0 by Business Travel For the past (2) years I have been staying here for monthly business travel to Froedtert Hospital; sometimes weekly. Perfect for what I need: late check-in with upgraded rooms still available, frequent-traveler floor with business lounge for happy hour and late night snacks with ample room for after-hour group meetings. Reasonable breakfast service but allow enough time because wait staff is marginal and under staffed at times. We get a preferred group rate but I would stay here even if we didn't. Never tried the shuttle service but I observe it being used frequently. In-room WiFi was their lowest attribute and that seems to be getting better over time; hopefully they are upgrading. In summery- great place to stay for the business traveler expecting a Courtyard M type experience at a better value. September 13, 2014
    Rated 5.0 out of 5.0 by Great Service Very clean and comfortable hotel. I would recommend this hotel. September 12, 2014
    Rated 5.0 out of 5.0 by Clean comfortable room Loved staying at Crown Plaza Milwaukee West. Clean room and great staff. Will return there again! September 11, 2014
    Rated 3.0 out of 5.0 by Very nice hotel but staff could use some work The hotel is very nice but don't you dare try and bring a drink into the 24 hour pool at 11:30 or you will have to leave. September 10, 2014
    Rated 5.0 out of 5.0 by Excellent property The CP Milwaukee West is a great place to visit. Amenities and staff make this hotel a gem in the area. Also it's the only hotel that has a 24hr pool and hot tub! This is a plus for couples who want some 'alone time'. I highly recommend the CP-Milwaukee West to business and leisure travelers alike. September 8, 2014
    Rated 5.0 out of 5.0 by 50th Golden wedding week-end with family marvelous Excellent for family gatherings for 3 - 4 day stay. 22 or more faimily met at various times daily for breakfast, swimming, lunch, dinner. Fabulous time. Thank you for making this a beautiful family event September 8, 2014
    Rated 5.0 out of 5.0 by Favorite Hotel in MKE I stay in Milwaukee often for work and have experienced a number of hotels in the area. Ever since discovering the Crowne Plaza off of Innovation, I don't stay anywhere else! It's has the best amenities and the best people. Highly recommended September 8, 2014
    Rated 5.0 out of 5.0 by Comfortable room and great service I spend over 75 nights in hotels each year. This hotel exceeded my expectations for comfort and service. I will stay here again! September 8, 2014
    Rated 4.0 out of 5.0 by Cleanest room We were impressed with the cleanliness of the our room as well as the hotel. We would have liked to have a microwave, refrigerator, hair dryer and continental breakfast. We would recommend this hotel to others. September 8, 2014
    Rated 4.0 out of 5.0 by good Lack of recognition at check in Desk failed to fill request without a 2nd request. Bruch low quality September 7, 2014
    Rated 5.0 out of 5.0 by Courteous and friendly The staff at the hotel was courteous and friendly. September 7, 2014
    Rated 5.0 out of 5.0 by Great place Excellent hotel. I highly recommend it for the appearance and large rooms. September 4, 2014
    Rated 4.0 out of 5.0 by A little disappointing this time I've been at this facility before, and it has never disappointed. This time, however, the person checking us in spoke softly and never looked directly at us, so I was never sure whether she was speaking to us or to a co-worker or just mumbling at her computer. When I asked her to repeat what she said, she looked perturbed. Hm. Then, in the restaurant, we had a waitress who never smiled and then kept us waiting almost 15 minutes to get the check when we were ready to leave. We tried to flag her down, but she didn't even look in our direction. I feel these who things were an anomaly, as I had not experienced it here on my previous trips. September 4, 2014
    Rated 2.0 out of 5.0 by Would not recommend this particular Crowne Plaza The staff at check-in was less than helpful. We were charged for a crib that should have been complimentary. The room looked nice and it was very clean. However, it was the worst nights sleep we have ever had in a hotel room. The bed was extremely uncomfortable and the sheets were horrendous. They were very stiff, noisy, and extremely scratchy. It was like sleeping under sandpaper. I wish I were exaggerating. We paid extra to have breakfast in the morning. That was very much a waste of money as well. We would have been much better off with the lower room rate and then been able to choose our selections from the menu. We have stayed at the Crowne Plaza Downtown St. Louis and had a wonderful stay. That location had a great staff, beautiful rooms, and very comfortable beds. Because of our experience in St Louis we were really looking forward to our stay at the Wauwatosa Crowne Plaza. Unfortunately, we were very disappointed. September 4, 2014
    Rated 4.0 out of 5.0 by Attentive staff convenient location Great place and staff, would recommend, the coffee makers in the room need some attention as they don't keep coffee hot and can overflow if not set right. Great service to the stadium if you want to hit a Brewers game, Nice location September 1, 2014
    Rated 5.0 out of 5.0 by favorirte place to stay I find myself at this hotel 1-2 times per year for business. It is always extremely clean with attentive staff. This time I was pleasantly surprised with a corner room that was AMAZING! The window and view was just beautiful. I never wanted to leave the shower! Now I can't wait for my business to take me back :) August 31, 2014
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