Rated 4.0 out of 5 by 289
Rated 4.0 out of 5.0 by Tampaguys Subways-Sandwiches in mini-bar?
After checking into our nice and comfortable room, we checked out the minibar. We found two halfway eaten sandwiches from Subways and two open bags of chips, clearly left by the guest before. We contacted the front desk and the lady was very apologetic and told us that she would send someone to pick it up. Well, we still had them the next morning and just threw them out. I don't know what was more disappointing: the fact of a clearly not cleaned room or the lack of response by the front desk. We did enjoy the hotel, the free parking, the nice beds and it was very quiet, which we loved. Though for a "luxury" hotel food-leftovers are not acceptable so we can give only a "good" overall rating. Sorry, guys!
16 August 2014
Rated 5.0 out of 5.0 by DocD1 Luxurious and extravagant...
InterContinental is the best! The cleanliness of the lobby, room, pool, restaurant, and bar is perfect. The atmosphere was great. Great service and staffs. Keep up the good work....
13 August 2014
Rated 5.0 out of 5.0 by Cayman Allen Wonderful vacation stay
Had a wonderful stay here. Very courteous, helpful and friendly staff..comfortable bed and very tidy room...would suggest some improvements on the pool but had a great time overall with the family.
13 August 2014
Rated 5.0 out of 5.0 by CHARLENE VICTORIA MY HUSBAND'S BIRTHDAY
AFTER CHECKING IN, WE WENT UP YO OUR 6TH FLOOR ROOM FACING OUTDOORS. WHEN WE WALKED IN THE DOOR, OUR VIEW WAS THE SIDE OF THE WINDOWS AT FRONT. I ABSOLUTELY HATED IT AND AS FAR AS I WAS CONCERNED, IT TOTALLY RUINED HIS BIRTHDAY. I WENT BACK TO THE YOUNG LADY, MEGAN, WHO HAD CHECKED US IN AND TOLD HER HOW UPSET I WAS. SHE APOLOGIZED AND TRIED VERY HARD TO FIND US A ROOM THAT WORKED--BUT THERE JUST WERE NONE. SHE WENT OVER AND TALKED TO HER MANAGER AND CAME BACK AND SAID THEY WERE UPGRADING US TO A SUITE! IT WAS ABSOLUTELY FANTASTIC ON THE 10TH FLOOR WITH A WRAP-AROUND VIEW OF THE CITY! THEY EVEN SENT US UP A BOTTLE OF WINE AND CAKE FOR MY HUSBAND'S BIRTHDAY! THEY MADE THIS ONE OF THE MOST MEMORABLE EXPERIENCES THAT WE HAVE HAD. THANK YOU AND PLEASE THANK MEGAN FOR US,
13 August 2014
Rated 5.0 out of 5.0 by heatherval3 The best IHG experience I've had to date
To make a long story short, a couple amazing IHG front desk employees made this one-night stay the best hotel experience I've had in a very long time.
Megan and her colleague assisted us in getting a room after we discovered the room we were initially assigned had actually not been cleaned from the prior guest. They more than made up for it. Megan helped us make recommendations for local breweries and restaurants after we asked for her recommendations. We received complimentary chocolates and ice from housekeeping shortly after getting settled in our room. At some point while we were out that night, Megan (we must assume) arranged for us to receive a small ice bucket filled with a small assortment of various local Cigar City beers and a note welcoming our stay at the InterContinental Tampa and that they hoped we enjoyed the brewery.
This small gesture and our excellent room we ended up with made the biggest difference to us and made lifelong IHG fans out of both me and my boyfriend. I just recently got the IHG Rewards Mastercard and Platinum Elite status and now have decided to get Intercontinental Ambassador status as well as a result of this stay. I am so glad people like Megan still work in hotels and go out of their way to create an amazing customer experience. We thank her and the InterContinental Tampa staff for a great stay and unparalleled hospitality!
11 August 2014
Rated 1.0 out of 5.0 by dk702 Bad Experience
Very doubtful I would ever stay at the InterContinental Tampa hotel again.
11 August 2014
Rated 5.0 out of 5.0 by jerseymom0922 Great place to stay
Hotel is convenient to everything, next to a nice mall, and has a great restaurant. Very friendly and efficient staff. Spacious, well-appointed room. Wish I could have stayed longer.
09 August 2014
Rated 5.0 out of 5.0 by HoustonVet Impressed
I have not stayed at an Intercontinental Hotel in years and was impressed with Tampa's. Clearly a business oriented address, I found my stay well above satisfactory. I think the exceptional price point also made a difference, but I'll return here accompanied by my wife next time a trip to Tampa comes up.
I appreciated the promptness of the air port courtesy service.
06 August 2014