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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 1260 reviews
89%
Recommend This Property

Ratings Breakdown

1260reviews

  • 5 Stars
    797
  • 4 Stars
    262
  • 3 Stars
    107
  • 2 Stars
    43
  • 1 Stars
    51

My go to disneyland hotel

By

September 27, 2023

Every time I plan a trip to Disneyland, I'm always quick to book the candlewood! The nightly rate is usually pretty reasonable and I think its very worth it! As someone who is looking for a nice place to rest after a very long day, the Candlewood never fails me or the rest of my party! I have never had a bad experience here and I will continue to book with Candlewood suites. The front desk is always pleasant and kind. 10/10 recommend

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Great location, staff, service, and rooms!

By

September 25, 2023

The location is close to Disneyland where you can walk or take the bus. The staff were all friendly and super helpful. The rooms are equipped with everything described and very clean. Room service daily did a great job. I would absolutely stay here again. Only drawback is the hotel has 1 elevator directly in lobby that takes a while to get on at busy times.

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Super cozy, only wish it was a king!

By

September 25, 2023

Amazing room, super comfortable and cozy. Clean, full kitchen, helpful staff. Only wish they offered king beds. Other than that 10/10. Only 15 min walk to Disneyland!

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Excellent guest service

By

September 21, 2023

club

The manager Taylor Gregory provided exceptional guest service and made my daughter's 16th birthday so wonderful by making sure we had a wonderful stay. He went out of his way to make her birthday amazing by being so kind and considerate.

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Avoid If You Can

By

September 21, 2023

Being in such close proximity to the Disneyland Resort, I would have expected that this property would uphold itself to the same cleanliness, amenity, and overall quality standards as other properties in the immediate area. I couldn't have been more wrong. The second I walked into my room, there was a MASSIVE ROACH crawling along the floor. To say it was disgusting is an understatement. The room may have looked clean, but the extent of "cleanliness" is highly questionable if roaches are crawling around the rooms. In addition, there were more than service dogs in some of the rooms and they would bark ALL NIGHT with no help from the front desk. If you want to stay in the Disneyland Resort area, please do not waste your money or your points on this property and choose one that has much higher standards.

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Good alternative to other IHG locations

By

September 18, 2023

The location was great, and the kitchen was a good inclusion.

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Kitchenette was a life saver

By

September 12, 2023

My daughter has a gluten allergy so eating out is always difficult, having a kitchenette was a life saver on this trip. We used the transit shuttle to get to the parks daily and they picked us up and dropped us off right outside of the hotel - very convenient.

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Great for extended stay

By

September 07, 2023

NO SLEEP HOTEL (new name).. Great room to stay in if you plan to stay a few nights! We just did overnight stay for the annual street fair at the orange circle. The only downfall the elephant above us walking around was loud, squeaky bed so the neighbors could hear us having fun. The housekeepers horrible! They were cleaning room next to ours with open walkie talkies and you could hear all the chatter! (Loud and annoying) No consideration for the other guests trying to get rest.

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Great Hotel and Great Staff

By

August 24, 2023

I have stayed at this hotel several times over the past few months, while traveling for business. The staff is always accommodating and the rooms are always clean. The gentleman on the weekend Maintenance is very friendly and helpful (Dark hair, glasses) with any issues that may arise - he is always smiling.

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Family friendly w/convenient location

By

August 22, 2023

Great hotel if you plan to visit Disneyland, shuttle is steps from hotel, laundry is free for guest, and rooms are spacious with a kitchen.

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Everything was great, except the Tv channels.

By

August 21, 2023

Everything was great, except the Tv channels. The room was clean, the bathroom was clean, and the staff were nice. I’d come back to this location.

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Always friendly

By

August 14, 2023

Lovr this place everyone is super helpful and friendly !!

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