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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 854 reviews
89%
Recommend This Property

Ratings Breakdown

854reviews

  • 5 Stars
    540
  • 4 Stars
    178
  • 3 Stars
    65
  • 2 Stars
    37
  • 1 Stars
    34

Candlewood is Always Nice!

By

November 23, 2023

I travel with two larger dogs. It’s so nice to have them welcomed. Candlewood Suites is always a nice stay. I’ve never had a problem at any of the properties. I first discovered Candlewood when I had a terrible stay at another dog-friendly chain. So glad I did- it’s where we always stay now!

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Nice hotel and great staff

By

November 19, 2023

Staff was very nice and worked with me to allow checking in early.

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If in La Crosse on Business or Personal worth the stay

By

November 13, 2023

During a weekend trip with my wife, we opted for a stay at Candlewood Suites. Despite having just a few planned activities in town, our experience at the hotel was exceptional. The room surpassed our expectations, offering tranquility and cleanliness. An unexpected highlight was the breathtaking view of the Mississippi River visible from our window in the morning.

Our room boasted a range of amenities that left little to be desired. From the spacious bathroom to the inclusion of a dining room table, pull-out couch, and a reclining chair, it was an all-encompassing experience. The value for the price paid was remarkable, and I couldn't have asked for better accommodations.

If my travels bring me back to the La Crosse, WI area, Candlewood Suites will undoubtedly be among the top choices on my list.

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LaCrosse is a beautiful place.

By

November 06, 2023

Upon arrival my wife and I were kindly greeted by front desk staff. I had completed pre check-in through IHG rewards. They could not find our reservation at first. But quickly resolved the issue and got us our room.
The room had a faint unpleasant smell. But after opening the windows and running the air for a couple hours it was taken care of. For the price and location I would say this place is worth it.

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Great location

By

October 29, 2023

Great location. Just a short drive to downtown. The room was clean and comfy.

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Friendly Staff

By

October 16, 2023

Nice hotel - Clean Rooms & Grounds. Bakery & Pizza place on both sides of hotel you can walk to

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Was an OK stay

By

September 24, 2023

platinumelite

2 adults stayed in the room for 2 nights and the room did not seem well designed for 2 people. This was an extended stay hotel, but there were no luggage racks for our suitcases. We enjoyed the in room fridge, but no place in the room to eat. Also found the temp control in the room very odd. Seemed what ever the wall switch was set at, the unit worked to keep it at that temp, not like a thermostat at home where temps are monitored but unit does not run if it does not need to. This was always running. Tried to shut it down, for we really did not need it to run, but even with the wall turned off, the unit ran. We would not stay here again.

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Great experience

By

September 20, 2023

Arrived early and we could check in, room was clean, large, well stocked cupboards although we didn’t use the items other than glasses. Room was quite, great water pressure in shower, rooms were bright.

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Stay was good booking was not

By

September 18, 2023

Stayed here for my wedding night. The stay was good the actual booking of the room and the wedding block was a nightmare. They didn't open a new block when the block filled and I was not notified either. Had some complaints from family members as well with issues on booking.

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Out dated

By

September 10, 2023

The room was small wasn't even the room I booked it smelled bad had to go buy clean products to clean and to try and get the smell out of the room the carpet was wet very wet the hallways were dirty and smelled for the price a night it was bad

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Odor Issues

By

August 30, 2023

Stayed one night, there seems to be odor issues. First room was really bad stale smoke, like old ash tray smell. Second room was tolerable but musty smell to it. Didn't sleep well so thinking it had a mold issue maybe.

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Nice place, full kitchen!

By

August 28, 2023

Nice location, surprisingly quiet given the busy street. It was great to have a full kitchen. We were very comfortable. It was a quick trip down to the arena every day for our convention as well. Very good, thank you.

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