Which IHG booking channels qualify for IHG One Rewards points, Elite Qualifying Night credits, and member benefits?

When rewards and benefits matter, start with IHG.com, the IHG One Rewards app, or another channel identified as eligible in the current membership terms. Sign in before booking and confirm that your IHG One Rewards membership number appears on the reservation.

A booking made through an IHG channel is not automatically qualifying in every circumstance. Review the rate details for restrictions, excluded packages, wholesale arrangements, employee or special rates, and other terms that may affect earning or benefits.

Bookings through online travel agencies and other unauthorized third-party channels generally do not qualify for points on the room rate or in-hotel member benefits. Certain Authorized Travel Agents may offer qualifying rates under the current IHG One Rewards terms. Review who issues the reservation and whether the rate is identified as qualifying before booking.

If a portal or business travel tool displays an IHG rate, confirm whether it is an eligible IHG channel or Authorized Travel Agent and whether the specific rate is identified as qualifying before booking.

Corporate, negotiated, group, meeting, package, and company-paid stays can follow different rules. Some may qualify and others may not. Check the specific rate details and ask the travel program owner when the booking tool does not state eligibility.

• Sign in and add your IHG One Rewards number before checkout.

• Review the rate’s earning and benefit terms before confirming.

• Keep the booking confirmation and final hotel bill.

• After checkout, verify points and qualifying activity in Account Activity. 

Review the IHG One Rewards Membership Terms and Conditions and the rate details presented during booking. Contact IHG Customer Care for an eligible stay that does not post.