How do I compare the IHG One Rewards member discount, generally available rates, corporate rates, refundable rates, and promotional rates?

Generally available or non-member rate: A rate shown without special membership or organization eligibility.

IHG Member Rate: A rate or offer displayed for eligible signed-in IHG One Rewards members, subject to its terms.

Corporate or negotiated rate: A rate tied to a company agreement and its eligibility requirements.

Refundable or flexible rate: A rate with change or cancellation rules shown for that hotel and stay.

Promotional rate: A limited offer with its own booking dates, stay dates, payment rules, exclusions, and availability. 

Total price: Review room rate, taxes, resort or service charges, deposits, parking, and other mandatory costs shown before booking.

Cancellation: Note the exact deadline, time zone, penalty, and whether the rate is prepaid or refundable.

Payment timing: Confirm whether payment is due at booking, before arrival, at check-in, or at checkout.

Eligibility: Confirm membership, company, government, military, group, or promotional requirements.

Rewards: Check whether the rate and booking channel qualify for points, Elite Qualifying Night credit, and member benefits.

Inclusions: Compare breakfast, parking, upgrades, credits, or other items only when the rate explicitly includes them.

Choose the rate that best matches the risk and purpose of the trip. A lower nonrefundable rate may reduce the initial price but provides less flexibility. A refundable rate may cost more but can reduce the financial impact if plans change. An eligible corporate or promotional rate may be valuable only if you meet every condition.

Take a final look at the room type, occupancy, currency, total price, payment schedule, cancellation deadline, and rewards eligibility. Save the confirmation and rate rules that apply to the reservation.

Search IHG.com while signed in, compare the displayed rate details, and contact IHG Customer Care if a rate term is unclear. Contact your employer or program owner for corporate-rate eligibility.