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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.4

based on 597 reviews
85%
Recommend This Property

Ratings Breakdown

597reviews

  • 5 Stars
    351
  • 4 Stars
    171
  • 3 Stars
    40
  • 2 Stars
    18
  • 1 Stars
    17

硬件设施有些老旧

By

January 23, 2017

硬件设施应该重新处理,细节卫生会受到影响。早餐普通,洗浴配套产品一般般。目前酒店位置非常好,不过会受到修地铁影响交通。

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很好的服务

By

January 23, 2017

房间整洁,餐厅还可以的。
服务人员比较热心。
网络不一直都很好,19楼短网严重。
昆明商务酒店我住过三家价格差不多的,这里最好。

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床铺舒适,礼宾周到,前台贴心

By

January 23, 2017

club

在我入住期间,得到了来自酒店员工的帮助,他们服务周到热情,帮助我解决了我在入住期间遇到的问题,特别是礼宾和前台的员工,让我这次旅程进展得非常顺利,给了我很多的建议和帮助。

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房间舒适,特别是用的硅胶床铺,非常好;服务绝对假日的水平,赞一个!

By

January 22, 2017

club

这次是商务会议入住,一如既往的感受到了皇冠假日的服务水准。
从客房服务,餐饮服务,大堂服务都很贴心。
工作人员人人的“你好”和微笑服务随处可见,给人回家的感觉,很温暖,很贴心。

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礼宾服务周到

By

January 22, 2017

club

前台接待热情、耐心、细致、周到!接待的小伙主动走来接过要寄存的行李办理好寄存。下午旅游回来没要求提供任何证明,前台记得我,直接把房卡递了过来。比前两天在昆明住的一家四星酒店服务简直一个天上一个地下。很满意及时换了这到这家酒店!很满意

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房间舒适

By

January 22, 2017

club

房间面积大,房间温度舒适,床垫软硬适合,床单被子整洁,枕头舒服,冰箱饮料服务齐全,房间有雨伞、电熨斗、防烟面罩等,卫生间整洁、干净,使用方便。

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床铺舒适,服务一流。

By

January 22, 2017

环境很宁静,房间的布置对商务工作时比较适合。床铺舒适,特别是对枕头比较敏感的我来说是很满意的。服务方面也是比较满意。

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噪音

By

January 21, 2017

club

1、房间里空调回风口噪音很大,也许是金属连接件松动产生的。
2、出风口风量很小,晚上睡觉有些闷。
3、电视机几乎所有频道都不清楚,多数频道都是满频的雪花和吱吱声。
4、临近房间关门引起的震动声音其实蛮大的,特别是早上!不过这个问题好像没什么办法处理。

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服务态度不好

By

January 21, 2017

可能由于游客太多,生意太好,大堂和前台有一些工作人员服务态度不好不主动。询问房间总说客满。很难分到满意的房间。清洁人员不错。

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设施比较旧,保养还可以。

By

January 20, 2017

platinumelite

某些员工的职业素质亟待加强,而不是一味的推诿。
加强房间的清洁管理,比如入住的时候水壶里还有剩水。
浴巾需要更换了,比较硬。

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附加服务很多,非常不错

By

January 20, 2017

platinumelite

有免费早餐和行政酒廊,非常好,床也非常舒服,环境不错。。。。。。。。。。。。。。。。。。。。。。。。。。

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整体环境不错,服务还不错

By

January 19, 2017

club

服务很周到,环境优雅,客房干净整洁,特别的温馨,服务员给人一种亲切感,早餐营养丰富,我还是很喜欢入住你们酒店的。

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