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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 809 reviews
86%
Recommend This Property

Ratings Breakdown

809reviews

  • 5 Stars
    504
  • 4 Stars
    210
  • 3 Stars
    55
  • 2 Stars
    20
  • 1 Stars
    20

宾至如归

By

July 24, 2017

这是我体验最佳的皇冠假日。
首先有会员的识别及相应的礼遇。
其次酒店服务非常出色,每个员工都能亲切地和你打招呼,合理的需求都能得到满足。
最后令我意外不到的就是,入住期间昆明大雨,酒店为每个客人提供了一次性雨衣方便外出携带。这一点值得点赞。

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前台服务很好

By

July 24, 2017

club

总体感觉不错,服务好,大堂很宽敞,礼宾主动帮忙拿行李,前台办理入住服务热情,早餐种类不错,比较喜欢,下次还会选择住这里。

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服务一流

By

July 24, 2017

club

入住的过程很舒心,达到了我对贵酒店的期望。地理位置很不错,下次会考虑再次入住贵酒店,希望下次能带家人一起过来,因为这里留下了很多美好的回忆。

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床很舒服

By

July 23, 2017

club

床很舒服,房间整体布局给我一种很舒服的感觉!如果有机会还会入住该酒店的!!!酒店的早餐也是非常棒!地理位置也是城市中心,出行很方便!从入住到离店整体服务非常舒适!

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总的不错

By

July 23, 2017

platinumelite

除了入住办理很慢,其他都还不错。洗衣时间较长,房间卫生不错,送的水和水果都不错。服务员态度也不错,会推荐给其他人。

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服务一流

By

July 22, 2017

基本出行都是住洲际集团的酒店,致悦会员礼遇都比较好,每次都升级行政套房,不过经常没时间到行政酒廊和健身房等,早餐种类比较多,口味不错,只是酒店位置比较中心,经常塞车,而且附近工地比较吵。

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服务一流!

By

July 22, 2017

club

进入酒店大门看到门童和接待人员就感觉非常好,所有的服务人员都很和善,服务态度很好,酒店的地理位置也很优越,出门办事超级方便,以后还会再来!

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很不错的入住选择

By

July 22, 2017

club

酒店位置不错,容易找到,交通便利,虽然附近没有公园或者大型绿化,但空气还是不错的,只是地铁的修建对于噪音有所增大,另外,酒店的基础设施有点旧,包括:电梯、电视等

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老店有青春

By

July 21, 2017

club

感觉不错,虽然是老店,交通方便,非常好。感谢每一位服务人员的用心。谢谢谢谢。字够了吗。。。。。。。。。。。。。。。。。。。。

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服务完美

By

July 20, 2017

Perfect ........................................................................................................................................

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地理位置优越,中餐厅美味可口。

By

July 20, 2017

platinumelite

一贯选择地理位置优越,而且伴随着美味佳肴的酒店。此次入住不但入住行政大房而且还品尝了酒店中餐厅的美味佳肴。非常满意,下次一定还来住。

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酒店很不错

By

July 20, 2017

酒店总体上来讲是很不错的,在昆明是服务最好的酒店了,大堂吧的曲奇很好吃,地理位置也很好,市中心交通便利,酒店员工的服务都很不错,特别是客房部的李国华阿姨,服务态度非常好,房间打扫的很干净,向我推荐云南的特色菜和周边值得去的景点,在入住期间给我提供了不少帮助,望酒店方给予鼓励。下次还会继续入住这家酒店

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