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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1829 reviews
95%
Recommend This Property

Ratings Breakdown

1829reviews

  • 5 Stars
    1373
  • 4 Stars
    303
  • 3 Stars
    87
  • 2 Stars
    43
  • 1 Stars
    23

Great Stay!

By

November 16, 2019

Another wonderful stay at a truly outstanding hotel. We were travelling with our two dogs and had an excellent large room with direct patio access to the outside grounds. We can’t wait to return!

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Excellent stay, as usual

By

November 13, 2019

Very nice hotel, staff is friendly and knowledgeable. Room was very clean. The hotel restaurant is A .. The scenery is 2nd to none.

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todds stay

By

November 13, 2019

club

was a nice place
didnt know there would be so many kids

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Views awesome but stay more indicative of Holiday Inn not the Crowne

By

November 13, 2019

The Mountain View from the rooms is wonderful, but hotel amenities and service more consistent with Holiday and not a Crowne. The weekend we stayed was overrun with young unsupervised hockey teams and players. While I understand the guests are outside the control of the hotel the pool and hot tub which are very nice were both full of unruly kids (20 in the hot tub at one time) that it was not usable by other guests. The Sunday brunch was not offered to guests that were not a part of the hockey teams and the coffee service needs to be upgraded,

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Our “go to”

By

November 12, 2019

As always the Crowne Plaza Lake placid delivers exceptional value... the staff are always friendly, polite, and professional when in LP we ALWAYS. Stay at the Crown Plaza, and highly recommend this property!!

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Not up to the standar of Crown Plaza

By

November 06, 2019

club

Unfortunately our stay at Lake Placid Crown Plaza fell well below what we expected. Wife and I stayed one night and were sadly disappointed. Dirty bed, broken closet and horrid food. We were offered a free breakfast voucher. Not happy at all. I look forward to management contacting me so I can voice my displeasure further. Not enough room to type it all.

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nice

By

November 06, 2019

club

beautiful location and grounds, mediocre food and cleanliness.

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Beautiful view and comfortable room

By

November 06, 2019

club

Love being up on the hill for the view. Hotel was quiet and very clean. Restaurant was excellent. Staff was very helpful and friendly. Beds were comfortable and fireplace in room was nice

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Always consistent service at this hotel.

By

November 05, 2019

club

Excellent hotel, offering consistent service with each visit and centrally located for easy access to everything in Lake Placid.Adirondack section is well appointed, quiet and offers easy access to and from parking.

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Autumn trip

By

November 02, 2019

club

Our hotel of choice when we visit in the fall . Location is excellent. As a chef, I am very critical of food options. Good. But not great. Server was quite good and atmosphere is always stellar.

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perfect stay

By

November 01, 2019

We had a great stay! The staff was friendly and helpful. fantastic view of the lake room very nice comfortable bed

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Beware of rooms in Pines area

By

October 29, 2019

club

We were originally assigned to second floor room in the Pines section.
One problem, NO ELEVATOR and we had 3 pieces of luggage to"lug" upstairs.
Fortunately I went back to the desk and was reassigned to a first floor room
Hotel appears a bit worn, staff was pleasant (should have advised us, however, of the lack of an elevator).
Morning buffet breakfast (which we paid for) was good.
Hotel is very convenient to the village BUT there is a rather steep hill to negotiate

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