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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 708 reviews
92%
Recommend This Property

Ratings Breakdown

708reviews

  • 5 Stars
    515
  • 4 Stars
    146
  • 3 Stars
    32
  • 2 Stars
    8
  • 1 Stars
    7

泳池不开放让人失望,但酒店其他服务一流

By

February 18, 2018

platinumelite

每次来兰州必选的酒店,今年是第五次入住了。前台,早餐厅,行政酒廊,中餐厅,所有的服务人员都非常热情,并会主动询问客户需求。双床房的一张床带娃睡无压力,如果对枕头有要求,还可以电话咨询,我们最喜欢的是荞麦枕。唯一每次春节来都让人失望的是酒店泳池维修,今年又是如此,所以期待春节入住期间能游泳的要管理一下期望值了。还好这次酒店考虑到我们的需求,安排到附近酒店游泳,虽然只游了一次,但酒店的态度和服务让客人很感动。

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