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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 409 reviews
92%
Recommend This Property

Ratings Breakdown

409reviews

  • 5 Stars
    283
  • 4 Stars
    95
  • 3 Stars
    22
  • 2 Stars
    6
  • 1 Stars
    3

舒适

By

March 27, 2017

整体卫生很好,环境舒适,服务很棒!
加湿器希望也可以进行清洁,这次住宿发现加湿器有些脏,感觉不太健康,其他都很好。

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房间干净、安静。床铺舒适,服务到位

By

March 27, 2017

club

进入酒店,服务生迅速主动上前搬运行李。
房间内部宽敞、舒适。床铺舒适。
卫生间整洁,设备一流。
房间比较安静,基本听不到走廊的声响,很好的睡眠环境。
前台服务好,效率比较高,并主动介绍酒店服务内容。因为早晨离开比较早,前台提前准备好相应的手续,很快办理完成。

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服务很好

By

March 24, 2017

办理check-in时,工作人员很热情,可以及时回答我的问题以及办理时间迅速,在Lobby的任何时候碰到工作人员都会受到问候,这点很不错,而且大堂的整体环境不错,但是大堂的香氛不是很棒,会有一种劣质的感觉,望及时更进。

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服务贴心

By

March 24, 2017

入住前的提前准备房卡,入住后的干洗衣服提前送达,离店的快速结账,都让人很舒心,尤其在入住时候的升级房型,从普通房型升级到行政楼层,体现了会员的尊贵!

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酒店服务水平较高

By

March 24, 2017

club

酒店客服人员主动打招呼,入住和退房效率很高,早餐水平也较高,总体开说酒店性价比综合中等偏上,在兰州这个地方算是较高水准的选择了。

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值得入住

By

March 23, 2017

club

酒店设施一流,但费用较高,如果本人经济条件允许,如果商务或会议邀请,如果有机会选择,本人或家人会选择入住。

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床铺舒适,服务一流

By

March 23, 2017

platinumelite

兰州规格很高的酒店,整体很满意,服务人员态度都很好,餐厅选择也比较丰富,值得推荐的兰州酒店,唯一不足可能就是周边打车不是很方便

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超高性价比 服务水平一流

By

March 23, 2017

超出期待的皇冠假日 应该是除了广州那家 我觉的服务做得最好的皇冠假日了 价格也公道 就是酒店内没有好的酒吧

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Great service and friendly staff

By

March 22, 2017

I would like to recommended this hotel for it's great service and friendly staff. It is over my expectation.

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床铺舒适,服务一流

By

March 21, 2017

club

床铺舒适,服务一流 五星级酒店总是不会让我们太失望,如有做的不到的地方请改进,创造一个永久的五星品牌。

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服务好

By

March 19, 2017

服务好,环境好,早餐较多样化,卫生间干净,床铺卫生。前台接待礼貌。退房快速。礼宾服务好。酒吧冰激凌口感好。

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饮用水和加湿器服务

By

March 19, 2017

club

跟其他酒店相比,兰州皇冠假日酒店在房间提供了更多的饮用水(六七瓶水),并有温馨的提示纸条;房间还提供了加湿器,对干燥气候帮助很大。赞

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