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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 505 reviews
89%
Recommend This Property

Ratings Breakdown

505reviews

  • 5 Stars
    314
  • 4 Stars
    151
  • 3 Stars
    25
  • 2 Stars
    8
  • 1 Stars
    7

服务良好

By

January 23, 2017

platinumelite

正好在附近办事,就选择入住了这家酒店。总体很满意,服务人员态度不错,早餐也不错。入住和离店手续都很快。

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房间宽敞,服务一流

By

January 23, 2017

platinumelite

酒店房间总体设施不错,沙发略显陈旧,没有安装高清的有线电视,网络稳定度比较差。其他方面都比较满意,前台服务都比较到位,升级房型也很主动方便。

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服务一流

By

January 22, 2017

platinumelite

登记入住时一句欢迎您回来让人有种回家的感觉,客房设施不是崭新但让人感觉舒服,客房服务及时,态度好,很满意

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早餐不好其余别的挺好

By

January 22, 2017

早餐种类太少,不好,
服务挺好,房间也不错,寝具挺好的
没有噪音问题,客房的尺寸以及设计一般
性价比比较高,在上海算不错的

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床铺舒适

By

January 21, 2017

platinumelite

酒店房间整洁,床铺舒适,但是酒店WI-FI 太难使用,总是提示“互联网无连接”,希望酒店的互联网可以好好的维修下。

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服务很好

By

January 16, 2017

platinumelite

因我晚到,酒店能够主动的联系我确认房间,并能主动识别我的会员信息,提供响应的会员待遇。总体服务很好。

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床铺舒适

By

January 14, 2017

platinumelite

行政酒廊吃的东西太少了行政酒廊吃的东西太少了行政酒廊吃的东西太少了行政酒廊吃的东西太少了行政酒廊吃的东西太少了

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房间安静整洁,温馨舒适

By

January 14, 2017

上海复旦皇冠假日酒店的房间安静整洁,服务态度一流。每次去复旦上课都会选择这家酒店居住。希望能多点就餐口味,午餐和晚餐有待提高。

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Sliding downhill

By

January 12, 2017

club

This hotel was excellent when it was opened (around 2006). The facilities are still good, but the excellent staff has (with a few exceptions) been replaced by trainees who hardly speak English and does not have the faintest idea about how to behave in and run a high-quality hotel. You will forever have to explain how to open a wine bottle or repeat what food you want (if it is available, despite being on the menu.) i stay there because it is close to Fudan University and the facilities are nice, but the incompetent (but friendly) service stops being endearing and becomes very irritating after a while.

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Not recommended

By

January 12, 2017

platinumelite

Not recommended at all. The facilities are just ok, nothing outstanding compare to 4 star hotels. And in the meantime, their are too many problems during the stay that would take me too much time to write everthing down. Overall, disappointed, not recommended.

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参加会议位置方便

By

January 10, 2017

platinumelite

酒店前台服务好,停车场工作人员态度一般,缺少以客户角度出发考虑。早餐厅服务人员未能识别洲际大使身份,未能提供相符的礼遇。

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酒店工作人员

By

January 10, 2017

从前台到酒廊的工作人员 表现的都很出色,非常感谢她们的协助。读书的时候每周五都会来入住,希望酒店能够一直这样出色的表现。祝大家新年快乐。

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