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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 713 reviews
88%
Recommend This Property

Ratings Breakdown

713reviews

  • 5 Stars
    454
  • 4 Stars
    202
  • 3 Stars
    38
  • 2 Stars
    11
  • 1 Stars
    8

环境很好

By

September 19, 2017

club

各个方面都很好 工作人员态度也很好 早餐啊 床铺 我比较对床敏感 不是很柔软的床铺我是睡不着的 不过这里的床铺很舒服 很棒

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床铺舒适,服务一流

By

September 19, 2017

club

床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。

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床铺舒适

By

September 19, 2017

platinumelite

枕头不错,床也比较软硬适度,睡觉的时候一趟就睡着了,作为会员,还送了水果和小点心,非常不错,下次还来皇冠。

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整体感觉

By

September 16, 2017

床铺舒适,服务一流。语言到位,管理细节需进一步加强(加强对礼宾部门宾客关注细节问题的解决和关注),谢谢。

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wifi事宜

By

September 15, 2017

club

房间内的Wifi无法连接,试了好久都没有用,向工作人员求助,没过一会儿,在工作人员耐心的帮助下,可以连上了。
酒店各方面都很好,地理位置优越,环境佳,是出行入住的首选。

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环境很好,服务一流

By

September 14, 2017

club

酒店整体环境时尚大气,房间很大,很好,晚上睡眠很安静。总台和门童的服务热情有礼,如果早餐的品种能够再丰富些就更加完美了。

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床很舒服,房间大

By

September 14, 2017

入住当天订的房间,酒店位置离市中心有点远。服务不错,提供迎宾饮料和水果。房间较大,床很舒服。到达时间太晚没能去游泳。

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Much more wonderful than expected

By

September 14, 2017

Upon my arrival, I approached frontdesk as I need to work at night and my wife's coming to meet me, duty manager kindly provided a upgrade to a suite. It was very kind and thoughtful. Expecially the reason why I choose IHG. It was a wonderful experience.

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Well appointed hotel, Breakfast selection was excellent

By

September 13, 2017

platinumelite

Hotel was nice and bright and well staffed, only one person on staff could speak English. You had to insist on speaking with someone who understood you. all associates had in training name badges, really.

The dinner ordered by sight was excellent ( seafood ) my wife's order never came they simply did not understand she wanted her own food. Had to ask for rice 3 time before I got it.

The breakfast was 5 star and well prepared. items were prepared fresh and not well in advance. Service was good, seating was adequate.

The room was well appointed and cleaned properly every day I was there.

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Wonderful Home Away from Home

By

September 12, 2017

club

Was staying for business/leisure. Had a wonderful stay, felt very welcomed and comfortable. Staff was wonderful and courteous.

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整体符合皇冠这个品牌

By

September 12, 2017

房间升级,欢迎水果,饮料券都不少。服务都单位,只是酒店装修有点老了,对于皇冠的装修风格实在是无语,泳池也太小。

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Good location for visiting Fudan University

By

September 12, 2017

club

Enjoy my stay at your hotel.However I think most of your staff could improve their English level. The lunch and dinner menus were quite limited since I am not a big meat eater, also the same menu for the whole 9 days stay! It would also be convenient if you sold swim caps at the hotels since it is compulsory to wear them in the pool.

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