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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.5

based on 952 reviews
85%
Recommend This Property

Ratings Breakdown

952reviews

  • 5 Stars
    659
  • 4 Stars
    191
  • 3 Stars
    66
  • 2 Stars
    18
  • 1 Stars
    18

服务一流

By

April 28, 2017

club

开房和退房服务很好,快捷方便,酒店各方面服务都不错。希望下次还有机会入住。哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈

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体贴的生日礼物

By

April 28, 2017

club

谢谢前台帮我预订的生日蛋糕,在生日当天几小时内准备好,非常满意,会推荐给我的朋友。希望以后能有更贴心的服务。谢谢

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环境干净整洁

By

April 27, 2017

club

大堂明亮宽敞,进入酒店后立即感受到心情爽朗。酒店内卫生没有死角,感觉很干净。每处设施都很新,让人心情舒畅。

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总体不错,食物有待加强

By

April 25, 2017

club

总体不错,食物有待加强,交通偏远了一点,房间内设施碰到了不好的情况,浴室浴缸的喷头无法安放。
楼下没有出租车,地方偏远,如果没有叫车软件,不知道怎么能及时叫到出租车,这点不方便。

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地理位置略偏,房间设施不错

By

April 25, 2017

酒店不在市区,不过离太湖比较近。房间面积大,软硬件都不错,不过苹果的基座还是老式的,有点多余。前台会员识别度高,原定的豪华房没有空房,给安排了高层的行政房,不过个人觉得应该先跟客人确认一下,因为本来是很想体验两面窗的豪华房的。

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推荐入住

By

April 23, 2017

早上到了酒店,但是房间还没有打扫干净,前台就给我升级了房间,让我们可以马上入住,非常感激,后来我不太喜欢房间的位置,又要求换回去,前台也马上给我处理,办理入住的时候前台也推荐了酒店的自助晚餐,150/人挺好的,价格不贵还很多东西吃,就是主食少点,没有白米饭,因为我儿子咳嗽,服务人员也给我准备了米饭还有粥,很贴心

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服务很不错,性价比高

By

April 23, 2017

服务好,性价比高,酒廊也不错,窗外景色非常好,酒店比较安静,周边商店较少,有待改进。
整体还不错,值得推荐。

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前台服务不错

By

April 23, 2017

platinumelite

入住前台服务不错,热情周到。早餐餐厅内,完成check out ,在用早餐的同时完成退房,节省时间,值得推荐。

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环境舒适,服务细致。

By

April 23, 2017

club

一次很满意的体验,符合五星级酒店的标准,价格也在可以接受的范围内,会再次入住,也会因为酒店光顾旗下其他酒店。

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环境一流 服务很棒

By

April 23, 2017

club

非常棒的体验,不愧为IHG旗下酒店, 性价比很高
非常棒的体验,不愧为IHG旗下酒店, 性价比很高
非常棒的体验,不愧为IHG旗下酒店, 性价比很高

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服务一流,价格合理

By

April 22, 2017

club

凌晨办理的入住 办理速度很快还送了饮品券,遗憾的是没有铺夜床,洗漱备品质量一般。酒店很好找,停车也比较方便

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礼宾非常棒

By

April 22, 2017

club

在我外出就餐时,朋友送来了小小的礼物,因无法立即返回和朋友见面,再联系了礼宾部的人员后,礼宾部的工作人员的服务令我朋友非常满意。

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