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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.7

based on 652 reviews
91%
Recommend This Property

Ratings Breakdown

652reviews

  • 5 Stars
    468
  • 4 Stars
    154
  • 3 Stars
    23
  • 2 Stars
    4
  • 1 Stars
    3

服务一流

By

May 22, 2017

club

酒店大堂经理,事先主动联系,告知作为IHG会员的迎宾服务,还专门准备了茶艺,并送上精心准备的礼物。茶艺品尝完毕后,还帮我将行李送到客房,非常贴心,点赞

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good

By

May 22, 2017

每次到襄阳都能感到非常满意,酒店每次接待都保持较高的水准。前台、礼宾都主动欢迎。这次我的电脑上网有点问题,信息部的work也对应的非常及时!

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整体不错,服务态度很好,房间舒适

By

May 19, 2017

club

整体不错,服务态度很好,房间舒适整体不错,服务态度很好,房间舒适整体不错,服务态度很整体不错,服务态度很好,房间舒适好,房间舒适整体不错,服务态度很好,房间舒适

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环境舒适,服务一流,餐饮还需改进

By

May 18, 2017

club

环境舒适,服务及时态度热情友善,地理位置优越。床铺非常舒适。

正门不是非常明显。日料晚餐服务及时,环境舒适,但味道并没有和高价格匹配。

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房间舒适

By

May 17, 2017

club

和我住过其他城市的皇冠基本一致,房间较大,设施也不交完善。就是地面停车场相对较小,经常没有空位。车辆进入通道较狭窄,我住的时候碰到有人办婚礼就根本没办法把车开出去

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Wi-Fi质量不好

By

May 17, 2017

club

还可以哈还可以哈还可以哈还可以哈还可以哈还可以哈还可以哈还可以哈还可以哈还可以哈还可以哈还可以哈还可以哈还可以哈

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床舒适,健身房,泳池一流。房间有点冷

By

May 16, 2017

club

床舒适,健身房,泳池一流,冷气太足,中央空调不能制暖,遇到下雨天房间好冷。前台和早餐的西餐中心衔接有问题,提前一天加的早餐早餐部竟然说没有,要她反复查了半个小时才搞定,不是一个五星级酒店的作风。其他很好,干净整洁,装潢比较时尚,隔音遮光好。

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Everything is OK for business travel

By

May 16, 2017

club

It is my first choice to Xiangyang. All I want to say is that, it's a good choice.

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服务态度整体不错

By

May 14, 2017

club

前台很好,有礼貌,有效率。酒吧高个女服务员服务态度不好。不适合服务工作。建议调离岗位。楼层服务员工作很认真。态度也不错。酒店环境不错。就是房间装修时间太长了。智能化要提高。

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设施一流

By

May 14, 2017

襄阳最好的酒店,入住体验上佳,健身中心和游泳池设施一流,礼宾服务周到体贴,餐饮性价比很高,下次来襄阳还会入住,

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服务好

By

May 14, 2017

club

1、酒店工作人员服务意识高,很热情;
2、停车方便,基本能顺利找到车位;
3、房间清洁度不太满意,阳光充足的情况下,桌子上、空气中明显可见很多尘埃;
4、WIFi速度一般,上网不太快捷。

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服务人员都很友善,环境很安静,床铺很软,有一个愉快的夜晚

By

May 13, 2017

club

大堂服务人员很友善,也很细心,酒店总体环境不错,前方为诸葛亮广场,后方是万达广场,边上还有一流趟的小吃,住在这里很方便。只是有一个细节,转椅升降的装置坏了,而且椅面已经很久,希望能够改善,其他确实都是很棒的!

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