The team has been top notch in client service. They went above and beyond to solve my issues and help out to arrange a great stay for my parents. They prepared birthday deco and hand written card to[More] my father, which is so touching and please Do Pass my gratitude to Abby and her team in the local hotel.
Highly recommend to all my friends and families, I am also looking forward to a future stay myself when I can travel to China![Less]
Perfect vacation destination
By Paul y
A perfect vacation destination A perfect vacation destination A perfect vacation destination A perfect vacation destination[Less]
Great location, comfortable rooms
Great location with enough amenities to keep families with young children occupied. We enjoyed the kids zone, indoor pool, biking and hiking around the hotel property and a boat tour of the islands.[More] The suites are spacious and comfortable and service was above average. Breakfast buffet and Chinese restaurant are good, but other restaurant options are unsatisfactory.[Less]
Excellent location, bring your own wine
Room, facilities, staff and the Chinese restaurant all excellent. The breakfast is good, with a wide selection. The room service menu was poor, with food ordered not the same as on the menu, with[More] items missing or replaced with inferior ones. The wine is incredibly expensive, with no prices or list until after you've paid for it.[Less]
Excellent Hotel, great facility, excellent breakfast, friendly staff. Received management's call before arrival notice that room is ready and being upgraded because my membership status. Front desk[More] Manager is very friendly, professional, knowledgeable and willing to help. The breakfast restaurant is excellent with a lot of food selections. Food is excellent, tasty with many local cuisine. The restaurant staff are very friendly
and professional. Overall was an excellent stay.[Less]
This hotel is right on the lakesiide, surrounded by extremely beautiful lake and mountains. Exceptional boardwalk along the lake provided a nice way for the morning exercise.[Less]
best hotel in town
Stayed here with family, enjoyed the overall experience
Frontdesk: helpful and efficient
Lobby bar: had a voucher due to lounge closure, very accomodating
Room: clean and[More] comfortable
Restaurant: very good service, although local food is a bit salty
Dinner buffet: overall nice experience
I can tell that the developer spared no expenses in terms of construction and decoration. Although it aged a bit but overall, it is a great hotel with professionally trained people there.[Less]
One of the best CPs
It's one of the best Crowne Plazas not only in China but in the whole world.
All the stuff in front stuff, housekeeping, restaurants, bars are all polite and friendly.
Thank you very much for a[More] wonderful stay.[Less]
I always choose international brand when I m travelling and this is the only available in Huangshan. Didn’t disappoint me as the overall comfort-ness is checked .
The staffs are attentive and[More] smiley.. Good CS!
Don’t feel it’s secured as the lift lobby do not need access card to be tapped for you to go up to the room. This should be improved..[Less]