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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 381 reviews
94%
Recommend This Property

Ratings Breakdown

381reviews

  • 5 Stars
    285
  • 4 Stars
    80
  • 3 Stars
    13
  • 2 Stars
    2
  • 1 Stars
    1

餐厅服务好

By

May 24, 2017

club

态度热情,服务周到,早餐还未会员提前预留了就餐区,并且清楚的记得会员的姓名,让人感觉特备温暖,虽然在异地,但是一点陌生感也没有,退房当天还送有伴手礼

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Great Hotel

By

May 22, 2017

club

Atrium is very impressive. Clean and quiet hotel room. Very good service overall, especially the staff in buffet breakfast restaurant.

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By

May 21, 2017

club

好好,特别好,感觉舒适,服务好,体验好,啥也好。
好好,特别好,感觉舒适,服务好,体验好,啥也好。
好好,特别好,感觉舒适,服务好,体验好,啥也好。
好好,特别好,感觉舒适,服务好,体验好,啥也好。
好好,特别好,感觉舒适,服务好,体验好,啥也好。

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非常棒的服务

By

May 20, 2017

五一全家去黄山休闲游,在昱城皇冠假日酒店的两天住宿确实超出了我们的预期,餐厅的服务细致周到,临走还准备了一些小点心,虽然东西不多,但确实感受到了服务的用心。全家老小都很满意。

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ihg中服务相当好的酒店之一

By

May 09, 2017

餐厅 前台 和客房服务都让人满意 对于金卡也能相当重视 餐厅用餐未报房号竟能主动叫出我的名字 早晚餐都在自助餐厅用 晚上的烤肉自助味道价格都不错 贴心的外带盒 给人感觉很不错 下次有机会还会来

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A great place to stay

By

May 08, 2017

platinumelite

I used to travel to Huangshan for business for the last three years and I have stayed in different hotels as well. Eventually, I only want to stay in Holiday Inn as this is the best hotel in town. The staff are friendly, room is spacious and clean, food served during breakfast is good and the overall service is Excellent.

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黄山市区比较好的酒店

By

May 08, 2017

club

整体来说还是比较大气高档的,唯一比较遗憾的是从地下车库到大堂的这一段路,狭窄的通道、老旧的防火门,和快捷酒店没什么区别。
大堂很安静,没有其他酒店的背景氛围音乐。
车库入口调头过窄,不方便。

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不错的酒店

By

May 05, 2017

在黄山市,这家酒店算比较好了。酒店服务非常棒,吃完早餐,竟然还送了我们一个小礼拜,里面有些吃的,冲这点,也得给一个好评。

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干净卫生安全

By

May 05, 2017

经常入住皇冠假日酒店,各方面还是觉得比较好,干净卫生安全,希望能否一如既往地保持并提升信赖度。这次的前台服务人员很热情和专业,第一印象非常好。

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值班经理王经理太贴心,赞!

By

May 04, 2017

一个人6晚入住,提前一天王经理就电话确认,入住期间更是随时关注,所有反馈都得到及时回应,非常感谢!前台、早餐、一楼中餐、客房服务人员都很棒,大堂吧和礼宾部有点小问题也都全部处理到位。非常暖心的一次入住体验。

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很棒的体验,白金会员得到了相应待遇

By

May 03, 2017

platinumelite

能准确识别出白金会员,给到应有的待遇;
早餐很棒,安排了相应的白金会员的座位,难能可贵的是,早餐的工作人员能识别我的名字,并送上了黄山的小礼物,很感动,虽然只是一些土特产,但是那种被识别的感觉真的很好!白金会员很值,让我更有动力去冲击更高的会员!基本是有求必应,check in和check out 都给出看了相应的白金会员的识别,这种体验真好!如果还有机会来黄山,我会再次选择这家皇冠假日酒店!

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Everything about this hotel is great except the check out process

By

May 02, 2017

club

The hotel has the true quality of a 5 star hotel except the check out process. I waited in line for 15 minutes. The hotel should have one line instead of a line for each counter. This will eliminate the frustration of lining up behind a person that takes up longer to check out, and people cut in line in front of you.

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