Because of our conflicting work schedules, my wife and I have never taken a vacation in the twelve years that we have been together. This was our first.
From the very first moment of arriving at
the hotel, literally when we opened the taxi door, our experience of being a valued guest was apparent. Our luggage was removed from the taxi while we were escorted inside to the concierge, who was waiting for us.
Our concierge (Humberto) greeted us genuinely, as if we were guests who had been coming there for years. His English was flawless, which was a gift, because my Spanish was quite rusty. Humberto covered every detail of our stay, making sure that every question we had was answered.
Our room was FANTASTIC! The view, the decor, everything about the room was great! And noise.. there was none!
The primary restaurant - the Caribiana (I may have mis-spelled it) was phenomenal as well! The staff was the best restaurant staff I have encountered anywhere - hotels, or otherwise. Their English was good as well. And just as our experience with the concierge, we were treated genuinely as valued, and very welcomed guests.
This hotel also has the best beach of any of the hotels in the area - and certainly the widest. The beach areas were clean, and in the leisure area of the beach were individual thatched cabanas - each with two lounge chairs for relaxing, or sunbathing. This area was also well-attended by non-intrusive staff ready to take your order for food, or beverage at any time.
This experience was beyond our expectations, and because of it we will return again, and again. This hotel, literally, was instrumental in my wife and I crafting magical, and forever- lasting memories. [Less]