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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
84%
推荐此酒店

整体体验

4.2

基于 1179 评论
84%
推荐此酒店

Ratings Breakdown

1179评论

  • 5 星级
    663
  • 4 星级
    268
  • 3 星级
    112
  • 2 星级
    87
  • 1 星级
    49

Nice stay

By

2020 二月 19

The overall experience was excellent, everything needed was provided and was able to enjoy a nice weekend with my Wife. My only gripe was the bartender who was kinda rude when i asked for forks, i understand being busy and getting frustrated. But I feel they should have just kept their composure working in a service field environment. It's not a huge deal. Just felt it atleast should be addressed. Cause someone could react far worse.

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Points

By

2020 二月 19

Why don't we qualify for points? All the bussiness Canadian Pacific gives this Corp and we get punished?

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Overall great stay

By

2020 二月 19

Our check in was smooth easy and strait forward. The room was pleasant. Fully adjustable heater/ac. Room was clean and neat. Bed was comfortable well made. The bath room was very clean and well kept. The tv had been set up so we were unable to change the input and use the HDMI. We did receive a free complimentary breakfast. I think complimentary breakfast should always be included for the price of a stay. I have traveled quite abit and have found it to be extremely lacking and over priced to pay for breakfast. Most other hotels offer a complimentary breakfast and this has been a reason for me to not choose holiday inns in the past.

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Stay at GURNEE

By

2020 二月 12

club

1st we would like to thank “Dragon” the bartender ! He is a gem. He completely made are stay great. 2nd “Thank you” to John the shuttle driver for dropping us off/picking us up. We appreciate both of you. The stay it self overall was ok. They put us on the first floor and that was terrible. It was extremely noisy and people screaming in hall ways at all hours of the night. Not sure if it was because we used a reward night stay that we got such a terrible room but if that is how they treat the rewards members it’s not worth my time. The breakfast was good. Several choices and something for everyone. A thank you tor the breakfast staff!! Nice job! The front desk lacks personality and they don’t seem to know what’s going on. Training issues or that’s just what you get stuck with. The location is perfect if you are shopping at Gurnee. The shuttle is a great addition. They will run you anywhere as long as the shuttle is running that day. There are several other places to stay and we will try a different hotel next time. With the exception ..... we will come to see the awesome bartender “dragon”!!

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Business Stay

By

2020 二月 11

club

overall great hotel accommodations, enjoyed the fitness center area and relaxing in the hot tub

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Weekend stop

By

2020 二月 06

We enjoy the facilities.It is clean with hood food and close to shoppping

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WORST IHG PROPERTY

By

2020 二月 04

platinumelite

I travel frequently and always stay at IHG properties. This was by far the worst one I have ever experienced. The suite we had was filthy and outdated. It looked like a drug den. The lampshades were cracked and dented, the shower had grey paint specks covering the bottom of it, and the sitting chairs were stained and covered in dust. We asked for a new room and were told they were all the same, but took one anyway. It was most definitely the same. One of the elevators had the floor entirely ripped up and while riding in it all you could smell was dirt and tar. The breakfast is not worth the price they charge AT ALL. It is actually worse than the usual continental free breakfast. They had rotten bananas, french toast that was so hard my knife could not even cut through, dried up old potatoes, and a rude staff who rapidly took the food away at 10am. The security was also terrible. The side doors were never locked and anyone could enter without a key. Do yourself a favor and stay at another hotel!!!

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Great location

By

2020 二月 04

club

Walking distance to Gurnee mills and shuttle service to other nearby places.

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Newer property and perfect!

By

2020 二月 03

club

I typically stayed with another brand in the immediate area but after an unfortunate incident, I moved to this Holiday Inn. Wow! I should have stayed at the Holiday Inn all this time!

This is a newer property, great amenities and dining with a bar on the property if you simply want to hang out and not have to drive anywhere!

IHG - you've earned my business for all of my Gurnee IL visits!

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Clean and comfortable

By

2020 二月 03

Love the pillows, very quiet, nice breakfast buffet with plenty of options, omelette bar, coffee and orange juice is fresh.

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Bill

By

2020 一月 29

Very nice hotel with great staff and great breakfast. I would recommend this hotel to all my family and friends.

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Poor

By

2020 一月 29

Dirty rude loud cold coffee cold food bathrooms dirty hallway dirty

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