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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
78%
推荐此酒店

整体体验

4

基于 2488 评论
78%
推荐此酒店

Ratings Breakdown

2488评论

  • 5 星级
    1209
  • 4 星级
    574
  • 3 星级
    290
  • 2 星级
    205
  • 1 星级
    210

Great location

By

2022 五月 17

We loved being so close to the Falls! We were able to walk there and back easily. We were told that the hotel has great views of the falls, but our room only had a view of a wall. It was a very depressing feeling to open shades and see a wall and get very little light into the room. We are IHG members because of the quality of breakfast offered by the chain. However, this property does not offer this perk and charges extra to park in the parking lot. Not the kind of experience we have had at all the many properties around the country.

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Friendly staff and clean hotel

By

2022 五月 04

The manager Jason was extremely friendly and helpful with check-in. He ensured everything went smoothly and quickly fixed the one issue we had.

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Fit Our Needs Perfectly

By

2022 三月 25

club

We stayed here recently and had a great experience. The front desk staff was super attentive and responsive to our requests. I asked for extra blankets and they were at our door within five minutes. The same was true when we asked for towels. We felt welcome and valued during our stay. The hotel location is also very good and within walking distance to The Falls.

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Excellent location, nice ambience !

By

2022 二月 21

platinumelite

It's a fantastic property with very close to Goat Island and Falls and offers a wonderful walking area ! The lounge for Members is added advantage, helps a lot to relax !!
But the Members cannot get any extended check-out which I have never experiences in any IHG property so far !

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Service

By

2022 一月 18

Great service Great staff great prices great rooms I love everything about this hotel

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Good Location

By

2021 十二月 22

This hotel is about as close as you can get to the US side of the falls which is nice. It is an old property but the staff does do what they can to maintain. Very friendly staff and lots of good information. Nice parts include the indoor pool, the arcade and the Anchor Bar restaurant. All good things if you're spending a few days with family

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A great location and good ammenties

By

2021 十二月 20

From the moment we walked in until we left we were made to feel welcomed and special. The rooms were clean and comfortable. The value was on par and the options for food nearby and on site was delightful. The staff was wonderful and friendly and offered suggestions upon our asking.

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Close to the Falls

By

2021 十二月 17

platinumelite

Good location to see Niagara Falls.
Room temperature was not easy to adjust

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Location, location, location

By

2021 十二月 14

Work brought me to Niagara Falls area and I took advantage of the opportunity to see the falls while there (yes, in December). Anchor Bar food and service was great. Room had a spectacular view of the falls and the Canadian side of the river.

Only negative was I had to travel to a sister hotel if I wanted a hot breakfast (did I mention it was December...)

All in all, highly recomend.

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Extremely outdated hotel in a great location

By

2021 十二月 11

platinumelite

The foyer and check in areas were nicely decorated with holiday decor. The staff were friendly and helpful. Everything else was pretty much a trainwreck. The actual room is super outdated, definitely the most run down Holiday Inn we have ever stayed at. The location was great for what we wanted but I'll never stay there again. The bathroom was falling apart, the vent so loud and a strange wind tunnel when you sat down to go to the bathroom - I don't know how else to describe it, very strange! The TV service was basically useless. No guide, flipping through channels of commercials. No extra linen in the wardrobe for the pull out bed - when we asked for some they promptly brought us exactly one flat sheet and three bathroom towels.. ? The decor was so outdated and in rough shape. When we first walked into the room it was freezing (this is a December visit) - we cranked the heat and the room got slightly warmer but it was cold the entire evening. Yes there's a pool but it's open to the main room, there was a tall wall dividing it but not closed off which made it very cold. Breakfast the next morning was a joke - basically cereal, juice and coffee. Disappointing all around.
We did enjoy the Anchor Bar which is right inside the hotel.

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Nice hotel close to Niagara Falls

By

2021 十二月 09

The room was clean, spacious and relaxing. It was also very close to Niagara Falls which was a big plus.

Unfortunately, the breakfast was not good at all. We were told that it would be up to 11am so we went down at 10am. The server told us they no longer served breakfast and that they had a backlog of orders. After telling them that we will talk to the hotel front desk and complain a manager was called and in the end we were given chicken wings. Chicken wings at 10am! I just didn't want to create trouble anymore and just decided to be okay with what they served. That actually started our morning in a bad light.

Good thing the rest of thd hotel services are okay and the location was outstanding.

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Great stay

By

2021 十二月 08

Greeted pleasantly and all accommodations were met. Staff from hotel lobby to outdoor ground crew kept everything moving. The Anchor Bar attached to the hotel was also very convenient with great food and drinks

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