 Guest Reviews
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80%
Recommend This Property
Overall Experience 4
80%
Recommend This Property
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My stay
Byjajabrma
December 08, 2019
Great staff ... Great stay.... great overall value................
Niagra stay
ByTimmy
December 05, 2019
The hotel was clean but bathrooms outdated and needed some maintenance. Staff when checking in was very nice and helpful - at checkout we were surprised with a parking charge that had not been disclosed - for a hotel that was mostly empty that night based upon the parking lot only being about 15% full - all the hockey team buses/cars had left the day before.
Off season fun
ByWilson07
December 03, 2019
This hotel is right next to the falls. We were so close to all the things we wanted to see. The room was standard, the bed was the best part. We had a view facing the falls on a top floor. Be sure to visit the railroad museum it was great. This was a spur of the moment trip for the kids and they enjoyed themselves. The kids eat free option was great but limited. Breakfast was the best part. The arcade was nice as well. The ambiance was nice as well. If you are looking for something close with no fuss this is it.
Needs rooms update (very old bathroom)
ByLisy
December 02, 2019
Room were not clean , blankets were dirty (thank god I always carry Lysol
Thanksgiving Vacation Getaway
ByFortunate Tourist
December 01, 2019
Enjoyed the cleanliness of property. Staff was extremely helpful and pleasant. Breakfast was delicious. Overall rnjoyed stay and will be returning.
Hotel Parking
ByMighty Maples
December 01, 2019
We frequent the Holiday Inn Niagara Falls New York but was very upset to find out the parking is not waived for Gold Club members. $16 a day is a ridiculous amount for parking. I am sorry to say my next visit will at one of the other surrounding hotels. We were at the Holiday Inn in Niagara Falls Canada just recently and there was no charge for parking as well as Holiday Inn Express Geneva NY and again no charge for parking. Hopefully this is something IHG will look at in the very near future
Super perfecto
ByWilliam32822
November 29, 2019
todo super perfecto. limpio, seguro. amabilidad. muy cerca de niagara falls!
Great view and very comfortable
ByPenny51
November 25, 2019
We had a great view of Niagara Falls. Will definitely stay here again
dirty room!
ByMarkfrom Pittsfield
November 24, 2019
Found two used wash clothes on shower curtain rod from previous guest. Very few TV channels, half of which did not come in. Ice machine on 6th floor barely works. You have to pay extra to park.
Deceptive, Run down and depressing hotel
ByTMJAM
November 23, 2019
Everything other than the pool was an epic disappointment. Hotel advertises as recently renovated but this is hugely deceptive - basically only the lobby. The room was run down and dirty. The bathroom had broken fixtures, tiles and years of grime. The common areas (halls, elevators, etc) were filthy. They surprised us with parking charges on arrival. Worst IHG experience of the year (my 43rd night in IHG hotels this year).
pleasant
Byjeff
November 14, 2019
room was clean and comfortable. staff was excellant. keurig didn't work and was replaced upon notification.
Großartiger Service
Byhent67
November 12, 2019
Der Aufenthalt rundete den Besuch der Niagarafälle völlig ab.
Ein großes Plus war die Bar, welche man von der Lobby aus erreichte.