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Rated 3.7 out of 5 by 626 reviewers.
Rated 5.0 out of 5.0 by recommend to stay Nice pool, friendly staff especially Tony, cozy beds September 2, 2015
Rated 5.0 out of 5.0 by Great place to stay in Niagara Falls Warm staff, lovely room, great location, sparkling pool, big new arcade, good restaurant, what's not to love? August 31, 2015
Rated 1.0 out of 5.0 by Terrible experience. We had 2 rooms for the night, one was reasonably clean but the other one was dirty., hair in bathtub and inside of one of the beds/between the sheets. The A/C was noisy in this same room and the toilet was extremely noisy, the tank lid did not match the tank and there was an area which wasn't covered resulting in very loud noise. Someone pulled the fire alarm at 12:30 am and again at 5:00 am. The front desk gave us credit on the room, even printed a new receipt for me but my credit card was still billed the full charges. TOTALLY NOT SATISFIED HERE. August 26, 2015
Rated 5.0 out of 5.0 by Great location and great service! We booked this hotel at the last minute when we were not allowed to enter Canada. What a great deal! Our rooms were 1/2 the rate of the rooms we had originally reserved on the Canadian side! We had a very comfortable King bed with a beautiful view. We ate a delicious meal of steak and ribs from Tony Roma's (room service) and watched the fireworks from the comfort of our room. The room was perfect for the 2 of us and the staff was very friendly. We will definitely be planning another trip to Niagara Falls and will stay here again - hopefully in the same room (#718 has a great view!) August 26, 2015
Rated 4.0 out of 5.0 Great Service and wonderful Staff The staff were helpful, They were patient and gave good directions. One staff member even reviewed the weather using his own mobile phone. They need to have a printed channel guide in the rooms. August 24, 2015
Rated 2.0 out of 5.0 by August 2015 Rough stay... False Fire Alarms. Do Not Disturb sign was ignored. The Hotel gave my room away, but scrambled and found a room. August 24, 2015
Rated 5.0 out of 5.0 by Great service Our experience here was very positive. We were greeted by friendly staff and was able to check into our room a little early. We had everything we needed. We accidentally left an item in our room and the staff went out of their way to get it mailed back to us immediately. We are very appreciative. Great location and within walking distance of everything. Great experience here. Thank you! August 24, 2015
Rated 1.0 out of 5.0 by Stay somewhere else Very disappointed with this property. The room, partially upgraded, was filthy. Housekeeping called in, but we continued to find issues. Checked out after 1 night August 24, 2015
  • 2015-09-03T11:35:32.942-05:00
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