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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
80%
Recommander cet établissement

Impression générale

4

en fonction de 1818 avis
80%
Recommander cet établissement

Ratings Breakdown

1818avis

  • 5 Étoiles
    888
  • 4 Étoiles
    444
  • 3 Étoiles
    216
  • 2 Étoiles
    146
  • 1 Étoiles
    124

No sleep, and headache

By

février 26, 2020

club

Myself and 3 other couples stays at Holiday Inn Niagara Falls every year for 2 to 3 days, we attend a yearly concert at the Seneca resort, we would stay at the Seneca resort but it's not a smoke free environment. We have always enjoyed our stay but this time around it was absolutely terrible we didnt get any sleep at all, we were told a hockey league was staying at the hotel for the weekend, and it so happen we were the only non hockey family on the 5th floor. We had kids running back and forth from room to room all night and their drunk parents in tow, the other couples were caught in the same predicament on the other floors. We complained but there was nothing really they would do it was out of control.

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Great place to relax

By

février 26, 2020

Clean place to stay nice people quite for being in such a busi area

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Tournament Stay

By

février 26, 2020

club

Patient and courteous staff. Overall, a nice stay.

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Comfortable bed and great service

By

février 26, 2020

platinumelite

Check-in process was simple and easy, got to the room with a massive comfortable bed. Good View of the falls.

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Poor management and lack of concern

By

février 26, 2020

Avoid this location unless you want things done to low standards and quality as well as cleanliness

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Tournament picked venue

By

février 25, 2020

club

It worked for what we needed. It wouldn't have been my first choice but the proximity to the anchor bar made it worth while. Staff were friendly.

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Exceeded expected

By

février 19, 2020

Great hotel for the kids. Awesome arcade and walking distance to Niagara Falls.

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Great room! Excellent overall experience.

By

février 19, 2020

Upon arrival the hotel staff was very eager to greet me and get me checked in. Although my room was not yet available (I was early) I was offered vouchers for drinks at the hotel restaurant. Before I could finish the quick check in process and go to the bar, the clerk told me the room was ready. But, I was upgraded to a suite. Couldn't believe it. Overall experience was just fantastic. And the close proximity to the falls was awesome. It was freezing out, but still worth the short walk to see Niagara Falls in winter. Totally recommended.

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Amazing Staff

By

février 17, 2020

club

Tony DelGobbo
His excellent customer service is the reason I return.

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Perfect Stay!

By

février 16, 2020

platinumelite

Great location with easy parking, an indoor pool, attached restaurant bar, and is only a 10-15 min to the other side of Goat Island to view the falls. Would stay here again, this location has a great staff and comfortable rooms. This location also did an excellent job taking care of its IHG members, not only at check in, but through out the stay. I totally recommend Niagara Falls Holiday Inn, and offer the advice of getting rate with built in free breakfast, the Anchor Bar does a great breakfast, especially after a week on the road and steady staple of turkey sausage discs. Awesome place both hotel and restaurant.

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Great location

By

février 11, 2020

club

Easier to get through great location fast service great food very friendly front desk parking included Wi-Fi the great as her comfortable.. Overall great experience

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Great stay

By

février 11, 2020

club

The stay was well worth it for a business weekend Get away. Everything was great from check in to check out. The in-house restaurant was amazing with awesome staff.

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