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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
84%
Recommander cet établissement

Impression générale

4,1

en fonction de 2305 avis
84%
Recommander cet établissement

Ratings Breakdown

2305avis

  • 5 Étoiles
    1096
  • 4 Étoiles
    696
  • 3 Étoiles
    250
  • 2 Étoiles
    148
  • 1 Étoiles
    115

Comfortable bed and great service.

By

septembre 19, 2020

club

My Mum and I had a wonderful stay at the Holiday Inn Downtown Toronto Centre. The beds were really comfortable, the food was delicious and the staff were extremely courteous, professional and friendly. I would definitely go back and recommend it to others.

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Great value.

By

septembre 17, 2020

An excellent stay. Got a special price, hence this was a fantastic value. For the price I was charged and the service I received, I will definitely come back.

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Worst experience ever

By

septembre 14, 2020

club

Paid 200 dollars per night.
Room very narrow .
No table to sit on for dinner.
Took dinner with my wife on the ground.
Narrow room if you have stroller it would be a problem in the room.
While doing the check out the room service challenged me to move her cart from my way to squeez the stroller through but finally I persuaded her to move and give me a space to pass through .
On arrival, I was told that the room comes without breakfast despite booking room with breakfast online. The receptionist asked me to show her the confirmation email to give me the vouchers for breakfast. Then she told me that she needs to go back to the manager before giving me the voucher. Finally, and after a lot of hesitation she gave us the vouchers.
Wash room very narrow.
Sink like that of the aeroplane and it is hard to wash your hands without touching the sink walls and base.
It is a challenge to adjust the tap for warm water it is either cold or hot and the flow is very weak.
The floor of the bath tub and the wash room is slippery, I was about to fall twice.
No fridge in the room, milk , juice, and cheese were ruined and we discarded them.
No iron or ironing board.
Large Luagages would be a problem for you to fit on the room or put on the luggage chair.
Carpets are very old and not renovated.
After 10 pm no one at the front desk to answer you phone.
Paid 30 dollars per night to park my car in the hotel premises.
This stay barely worth 60 dollars per night if not much less.
It is below the average of what you can get any where in the world.

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Great service but lacking sound proofing from windows

By

septembre 14, 2020

club

It was a good overall stay. The staff at the restaurant were super friendly and kind. The only downside from my stay was the sleep quality. The windows do not sound proof the noise on the streets. I was on the higher floors (10 ) and did not sleep well even with ear plugs on. One night, I woke up at 4am to the sound of a truck going by.

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Great service

By

septembre 14, 2020

club

I found the staff to be very professional and helpful. We were there to move our daughter to Toronto, and the staff were very helpful in providing support to us.

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還好

By

septembre 11, 2020

club

走廊很狹窄、侷促。
房間算整潔但較窄,尤其浴室真的太小了。
床舖不錯,睡得很好。
服務算周到,惟Check In 時門卡竟然入不到自己房間,浪費了一些時間,本身已經很累,出現這些問題就更累人。
餐點算好吃,服務員態度友善,讚。

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Great staff and centrally located

By

septembre 11, 2020

Staff are great, rooms are clean and comfortable. Close to all the major hospitals, underground secure parking. A huge Loblaws close for picking up extras or even a ready made salad or hot dishes. Great restaurant at the hotel or try Fran’s just up the street for a great meal at reasonable prices.

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Very pleased

By

septembre 09, 2020

club

Friendly staff. Very accommodating. Excellent location. Very spacious. Breakfast was excellent.
I will be back if the orice is right.

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service à la clientèle à améliorer

By

septembre 08, 2020

club

Le personnel manque de professionnalisme et d'énergie surtout le personnel de la restauration. Service à améliorer

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Nice and clean

By

septembre 05, 2020

club

Loved the location! Nice friendly helpful staff. Very clean. Loved you need room key to operate elevators to guess floors. Nice touch.

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Clean, friendly, close to downtown

By

septembre 05, 2020

platinumelite

I have stayed at this hotel many times over the years for medical reasons. I have got to know many of the staff on an almost personal level. They always do their best to accommodate me and make my stay as comfortable as possible.

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Amazing Holiday Inn

By

septembre 04, 2020

club

Amazing enjoyable clean , amazing friendly kind staff, problem solving ensuring safety going out of their way accommodating and informative.

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