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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

3.8

based on 658 reviews
74%
Recommend This Property

Ratings Breakdown

658reviews

  • 5 Stars
    281
  • 4 Stars
    163
  • 3 Stars
    96
  • 2 Stars
    57
  • 1 Stars
    61

Excelente atención en calidez y servicio

By

08 August 2016

platinumelite

El personal de recepción y del área del restaurant nos hizo sentir como en casa. Gran disponibilidad para atendernos y sobre todo mucha amabilidad todo el tiempo.
La ubicación muy accesible tanto por automóvil como por medio de los servicios de transporte público. Excelente.

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Needy Bathroom

By

08 August 2016

I was a guest at this property for a weekend event and I am sad to say the hotel was fair to middlin' at best. The bathroom was filthy - stray hairs everywhere - the sink, bathroom floor, and the bathtub. I felt compelled to assist your staff with the bathroom as I wouldn't have wanted my worse enemy to use that facility.

The food on sunday was delivered cold - we at in the restaurant and didn't receive much if any assistance until we inquired of the manager. Things improved but not markedly in any fashion. The water was personable but didn't seem to engage or work to ensure the food was delivered hot.
The front desk staff worked hard to try an accommodate but they were undermanned. I stood in line for well over 15 minutes to get my problem resolved. Resolution was great but who thinks of that when he/she has to stand there for a lengthy period

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Convenient location, good value

By

01 August 2016

club

Convenient location, good value. Family stayed two nights, attended multiple local functions.

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expensive with very poor service

By

27 July 2016

club

expensive parking, breakfast with very poor service

Posted byHotelStaff
01 August 2016
Dear Guest, I am very sorry to hear that you did not have a pleasant stay with us. We do hope to welcome you back in the near future to show you the true level of service that we are capable of providing, and that you have come to expect from the Holiday Inn brand. Thank you, Travis N. Rooms Division Manager
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Standard good quality Holiday Inn

By

25 July 2016

A little pricey, but that's Silicon Valley. Probably pretty good for the area. Good hotel, as usual. Knowledgeable staff, friendly and efficient.

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Good Stay

By

24 July 2016

platinumelite

Hotel is in good location, staff is good an d friendly.
breakfast is good especially live omelete counter.

located at good location and convenient.

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距离San Jose机场很近的酒店

By

23 July 2016

酒店位置距离SFO机场要一个小时的车程,距离San Jose机场只有十分钟的车程。酒店对面有一家中餐厅,旁边有酒吧和711,吃饭购买生活用品比较方便。如果想购物,从酒店出来一分钟就可以上880高速,无论去outlets还是去更高端的Westfield都不远。

唯一遗憾是,酒店房间内的空调不能关,在off状态下依然出冷风,所以第一天就感冒了。

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Exploring San Jose

By

19 July 2016

club

Stayed at Holiday Inn in San Jose and loved the convenience of the hotel to the rail system to get around the San Jose area. Hotel was clean and the staff were excellent.... would recommend this hotel to anyone visiting San Jose!

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Clean rooms

By

17 July 2016

club

The location of hotel is great and rooms were clean. Pool could have been heated. I really didn't like to pay $15.00 a day for parking!!

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Good stay

By

15 July 2016

club

Stay was good, close to the airport. On-site dining was sufficient, friendly staff. Thanks.

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環境地點還可以,但沒有含早餐可惜

By

13 July 2016

club

飯店附近不是很熱鬧,到機場不遠,要接泊車,但服務平平!附近的餐廳選擇不多,沒什麼服務,但服務費比稅還要高,不合理。

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Amazing

By

13 July 2016

club

Pool was Great! Staff was Amazing! Bartender was the BEST!!

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