Rated 3.8 out of 5 by 384
Rated 4.0 out of 5.0 by MrMarmite Back again, issues beginning to grate
Staff as friendly as ever, and grateful for supply of fridge. Downside, some maintenance issues, Ice machine broken for 5 days, one of the elevators broken for while of 12 day stay. TV channel selection remains poor and HBO was not working or unwatchable throughout. Wifi still an issue, at times it's fine, at other times painfully slow and prone to dropping.
Still, comfortable as ever, staff friendly and good location. Just please fix these small issues
March 28, 2015
Rated 4.0 out of 5.0 by grapeape27 Convention Stay
Great Experience and a Great value. The outdoor space with the fire pits were wonderful.
March 25, 2015
Rated 4.0 out of 5.0 by JJMcVeigh Great Service
This is our go-to place to stay when visiting San Jose. The staff is always very pleasant and professional.
Unfortunately, during this stay they had some sort of young persons convention and the young folks were very noisy until after 11 p.m.
We will return to this hotel on our next visit. The staff is wonderful and it is close to lots of restaurants.
March 24, 2015
Rated 1.0 out of 5.0 by Loublou Very disappointing
The cold tap didn't work and on reporting this to the front desk and asking for cold water to be sent to my room, they told me they'd charge me $2 a bottle for it. The internet was in an out, so much so I couldn't work and send emails. The TV reception was also poor and most channels didn't work. On the second night, I asked to move rooms, and while I did have cold water, there was a rogue hair in my shower, one in my room service food, and the TV and internet were problematic again. Utterly disappointing stay.
March 22, 2015
Rated 5.0 out of 5.0 by ChicagoChuck48 one night stay
My stay was short but sweet. As my flight to Chicago did not leave until the morning, I needed a place to stay for the night after arriving from Maui.
The staff was very friendly. The hotel was clean. The bar food was excellent.
March 11, 2015
Rated 4.0 out of 5.0 by VegasGuy2222 Bring your own entertainment
It's pretty quiet tonight. Why? Because there is no T.V. Nothing, no signal poor reception most of the evening then nothing. I stay here often, if it's not fire alarms, it's the TV, when it's not the T.V it's the wireless. Like the place, friendly, clean and good food. But PLEASE update your infrastructure. Your in the heart of Silicon Valley. Should not be hard to find a company that can fix basic technology issues.
March 10, 2015
Rated 5.0 out of 5.0 by KMCD1234 Friendly staff convenient to the airport
Staff was friendly and the place was very clean. Easy trip to the airport the next morning. My stay was quick in and out and I had no issues at all.
March 9, 2015
Rated 5.0 out of 5.0 by Lynda06 Great Stay
Great place to relax before flying out for vacation.
March 7, 2015