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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 678 reviews
97%
Recommend This Property

Ratings Breakdown

678reviews

  • 5 Stars
    493
  • 4 Stars
    152
  • 3 Stars
    21
  • 2 Stars
    6
  • 1 Stars
    6

Weekend get together

By

January 23, 2020

Spent an enjoyable few days catching up with friends in good surroundings wirh good service

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Bathroom

By

January 21, 2020

club

We specifically asked for this room as it had a bath which helps with my wife’s arthritis, however when we ran it on Friday night it was cold, we put this down to the lateness (8.30pm) the following morning the same happened again no hot water from bath or shower. We could not wait for anything to be done as we had an appointment first thing, we mentioned this when we were checking out only for the receptionist to state that we had just caught her as she was going home and even commented that she had her jacket on, she didn’t apologise for this, we were not asked if everything else was alright with our stay. We paid our stay upfront and it felt as if you had our money and could not be bothered with our disappointing stay, no apology, very dismissive.

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Made a bad weather business trip good.

By

January 18, 2020

A very comfortable stay with excellent facilities and really nice service at all points I used.

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Room service very poor

By

January 18, 2020

Stayed here for some years regularly but room service is now very poor spoiling an otherwise decent hotel. Also Italian restaurant has closed

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Holiday inn

By

January 17, 2020

platinumelite

A great stay with a reliable service. IHG aways providing a good stay wherever it is in the world

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Holiday Inn Westhill

By

January 15, 2020

club

Unfortunately We were allocated a Room looking out at all the air conditioning units which prevented us from opening the bedroom windows due to the unwelcome noise of these units.
I specifically requested a (quiet room) when I booked and this was obviously just ignored and the Hotel was not busy so why we were allocated Room 121 was certainly disappointing.
Also I could see that parts of the Hotel required a little TLC as it is showing its age now.

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Absolutely great place to stay

By

January 11, 2020

club

It was a great experience to stay in the hotel. Personnel are kind and always able to help.

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Spare sofa bed uncomfortable.

By

January 07, 2020

club

Main bed super comfortable but the children didn't much like their sofa bed.

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Xmas puppy break....

By

January 06, 2020

platinumelite

Extremly good hotel. Experienced no problems whatsoever as usual

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Does what it says on the tin.

By

January 06, 2020

platinumelite

Decent hotel has everything you need, with the added bonus of an nice traditional pub attached unlike any normal hotel bar.

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Tutto OK

By

January 05, 2020

Unica pecca: un po' troppo lontano dal centro città.

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Hogmanay gala stay

By

January 04, 2020

Booked the Hogmanay gala and stayed the night
We had a great time from the staff the food the entertainment (the group 5th Avenue) can’t fault anything we will be booking next year
I don’t usually leave reviews but I felt all the hard work that the staff Made on the whole experience was first class
Thank you

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