Rated 4.2 out of 5 by 315
Rated 4.0 out of 5.0 by Parkfam4 Cleaning Staff and Shuttle Drivers
Our cleaning staff was absolutely wonderful! She greeted us in the hallway, provided us with water, and did a great job cleaning our room. Our children wrote her a note and she responded, which thrilled them.
The shuttle drivers, on both occasions where we went to a concert, were terrific. We appreciated their promptness and friendly manner.
July 2, 2015
Rated 5.0 out of 5.0 A great night's sleep:)
I've come to this hotel off and on over the years and have always enjoyed a good night's sleep, friendly staff and a pleasant environment. Came in at 2 am this last time due to a delayed flight and couldn't have asked for an easier check in or friendly staff:)
July 1, 2015
Rated 4.0 out of 5.0 by Wbillg61 Nice place to stay - but need to address the smoking issues
The hotel is a great place to stay - the shuttle service is the best by far, but the smokers have taken over the outdoor dinning area and ruined it. My wife and I love to sit outside on the patio and enjoy a drink and a meal - but the staff (from the bar), uses it as a smoking area, and so does everyone else. It was reported to the front desk - but they are powerless against the dozens of smokers in the eating and obvious non smoking area. The fact that the smokers throw their cigarette butts everywhere is attest to the fact they do not care. It is too bad, this was a major attraction for us at this hotel. I hope this gets addressed, and that this issue can be resolved.
July 1, 2015