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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 658 reviews
92%
Recommend This Property

Ratings Breakdown

658reviews

  • 5 Stars
    443
  • 4 Stars
    132
  • 3 Stars
    43
  • 2 Stars
    27
  • 1 Stars
    13

A few little perks would've been nice but overall satisfied.

By

February 18, 2017

We chose this particular Holiday Inn because we were under the impression that it was very close to the Mall of America and the MSP airport. It was our own fault for not checking the mileage ourselves to see that it was not as close as we thought. Although the hotel did provide shuttle service to both locations which we were very pleased with.
Another reason we chose this particular Holiday Inn was because it had a Green Mill restaurant attached. We have stayed in Wichita, Kansas at a Holiday Inn with Green Mill attached, several times. We are always informed that because we are IHG rewards member, we get a 10% (or maybe 15%) discount at the Green Mill and the desk clerk also gives my husband and I a coupon for a free cocktail/beverage each at the Green Mill also.
This Holiday Inn did not have the complimentary chocolate chip cookies in the lobby like most Holiday Inns that we stay at. It is not necessary, of course, but it is always a very nice touch! A few niceties go a long way.

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Airport convenience

By

February 18, 2017

club

Great location near MSP, great shuttle service and great price.

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1 night stay

By

February 16, 2017

club

The staff was attentive and pleasant, room was clean and comfortable. No complaints.

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Convenient stay with small kids

By

February 16, 2017

We needed to stay close to the airport for an early flight with our small children. Staying here made it easy to travel with children and transport to the airport since it can be difficult to find a ride from where we live.

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Customer Service

By

February 16, 2017

Customer Service staff was awesome! Jessica was very helpful when booking our stay. Brittney was very friendly when we checked in!

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Project Manager at Paxis group

By

February 16, 2017

As always, everything was wonderful from check in to check out. The staff is amazing from the front desk to house keeping to the Green Mill staff. Wonderful people.

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great service

By

February 15, 2017

club

I already mentioned that the manager, Mitch and his staff ( Cass, Steve and Rebecca were awesome. I hope I did this right. I'm not so good with computers.

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One night stay

By

February 14, 2017

Excellent time!! From the friendly service at the desk to the amazing service in the restaurant/bar. Rooms were nice and clean and beds are amazingly comfortable. I can't wait to go back and stay!!

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Great price for Park

By

February 13, 2017

club

We came in a day early for a very early morning flight. We felt very safe leaving our vehicle parked at hotel. The Park

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Nome

By

February 13, 2017

club

None great place to stay and chill before catching a flight

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Great pool area and friendly staff!

By

February 12, 2017

club

Great place to stay! Nice rooms, comfortable beds, good food and drink and an awesome pool area!! The staff was really friendly and accommodating. And the price was very reasonable.

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friendly staff

By

February 09, 2017

The staff was friendly and patient with the troubles people had when checking in. Great job..

Posted byHotelStaff
February 11, 2017
Dear usfoods john, Thank you so much for your 5 STAR review of our hotel! We appreciate your loyalty as an IHG® Rewards Club member. Thank you for taking notice in the professionalism of our friendly and patient staff at check in. We hope you will visit us again for another 5 STAR stay at the Holiday Inn Bloomington Airport South. Best Wishes, Deann K. Front Desk Supervisor
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