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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 849 reviews
91%
Recommend This Property

Ratings Breakdown

849reviews

  • 5 Stars
    545
  • 4 Stars
    194
  • 3 Stars
    61
  • 2 Stars
    32
  • 1 Stars
    17

Great Location, nice staff

By

September 18, 2017

club

My first trip to MSP; found everyone to be super friendly, and willing to help. Hotel was nice; surprised to have to buy breakfast; but otherwise a great location to airport and to The Mall of America.

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Booking Problem

By

September 18, 2017

club

First I tried to book using the online booking, but got very confused. So I called Holiday Inn booking directly. The customer service representative was very pleasant. I booked a two room stay at the AARP Senior rate. I specifically asked if breakfast was included. She said I would have to pay an additional cost, so I refused.
As we were in MN for a funeral, many family members were also booked into the same hotel. I found that many of them had booked with other discount agencies and had a lower rate with free breakfast coupons. I was assured by the check in person that I had the lowest possible rate. Still confused.....

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Bloomington Holiday Inn

By

September 16, 2017

Great place to stay. Property was well maintained and clean. Staff was professional and friendly.

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Great visit

By

September 16, 2017

Clean comfortable room, good food. Overall good value

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No remote but decent service

By

September 13, 2017

club

Late night check in and room had no tv remote. Front desk solved problem with the second model of remotes they offered. Other than tv issue, everything else was great.

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Excellent stay with friendly staff

By

September 12, 2017

club

Beautiful hotel. Quick check in and very friendly staff, Very clean room, medium firm bed. Lots of space. I didn't swim but the indoor pool area was not over poweried by chlorine. Clean outside, adequate parking. Only downfall is no complimentary breakfast.

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class

By

September 11, 2017

club

Our room for class had a loud fan and a light kept flashing.

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Good Hotel

By

September 11, 2017

platinumelite

The hotel stay was great - only used it to sleep and work in, so I cannot account to much else.

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Free parking

By

September 10, 2017

platinumelite

As an IHG member we didn't have to pay for parking to do a park and fly. Shuttles run 24 hrs to the airport. Friendly staff

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Minneapolis vacation

By

September 06, 2017

club

Clean motel. Convenient to food and bar. Close to mall

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Clean hotel, great location

By

September 06, 2017

club

Very clean hotel, very helpful staff, great location. Nice pool area.

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noisy room

By

September 06, 2017

We had requested a room away from the elevator. We were placed right behind the elevator and by the pool. We were informed that that was the only room available, although we had booked the room with our preferences a couple of months prior.
There was a loud mechanical noise coming from the bathroom vent, which was also loud in the bedroom. The room had a heavy bleach smell, which may have been chlorine smell from the pool. Due to the above issues, my wife was unable to sleep the 1st night. We left after that night, even though we paid for 2 nights. I had not asked for a refund for the second night. But, I was told that they could not provide a refund as we used points to pay for the room.

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