Rated 4.2 out of 5 by 400
Rated 5.0 out of 5.0 by Nikki615 Great service, Comfortable rooms, Great location!
The front desk staff made room accommodations for my 5 night stay (fridge and microwave and roll-away bed) without any fuss. They were all pleasant during check-in, check-out, and while asking questions about the area. The room was a comfortable size, clean upon arrival, and cleaned thoroughly each day. Great hotel stay overall!
June 30, 2015
Rated 3.0 out of 5.0 by tacriloh A weekend vacation
Upon first entering the hotel I was very impressed with the appearance. It has a big water fall and glass elevators, quite impressive at first glance. We had never stayed anywhere like this before so I was excited for my kids to experience a nice hotel. However when it came time for bed and we pulled back the sheets...hair...everywhere. It was late and we did not contact the front desk. We did the best to clean them off. It was bad enough my 15 year old son slept in the chair instead...it was dark colored so you couldn't see if there was hair on it. :/ All night I just felt gross and like there was something on me...thus not able to rest and relax. Looking forward to a shower to get "cleaned" off...I found more hair, not as much but gross regardless. Upon checkout I told the front desk staff of what we found. They agreed it was gross and at the price we paid they could afford to change both beds after each guest stay. They did not offer any compensation however.
June 29, 2015
Rated 4.0 out of 5.0 by Maintenancetec Great place for meetings
check in and bill is the only problems we had, It is a great place with some new improvements which were very nice. The conference rooms are very good for meetings with small group to large group. The service and management were there do help in most any way
June 25, 2015
Rated 5.0 out of 5.0 by isbc90t Great Staff
Excellent staff. Very enjoyable stay. Rooms were clean.
June 24, 2015
Rated 1.0 out of 5.0 by rtess Holiday Inn Bowling Green
Overall experience with Holiday Inn.. never had anything to complain about until this hotel stay. There was a large group staying at the hotel.. needless to say they were loud and noisy.. could not get to sleep because of the noise factor.. Hotel staff aware but did nothing.. when spending the money I did for a room like this expect that at least after 10pm should have relative peace and quiet. Not listening to loud voices until 2am.. Hotel desk staff when checking out did not seem to care.. gave a insincere apology.. and stated they could not do anything about it.. went so far as to blame hotel security as "they should have taken care of it" Which I agree,, but needless to say if you are the occasional traveler this hotel apparently does not value your business
Not to mention when I made my reservation I was told thast I was I was in the system as a rewards club member.. but can only assume this was removed to keep me from writing a review
I would not recommend this location
June 23, 2015
Rated 5.0 out of 5.0 by 1955Nomad Nice Remodel
Noticed the remodel work done since our stay last year. Very clean and comfortable. Staff friendly and helpful.
June 23, 2015
Rated 5.0 out of 5.0 by easum Great Stay in Bowling Green
Excellent Hotel in every sense of the word! Great Staff and clean comfortable room! Would recommend to anyone staying in Bowling Green, KY!
June 23, 2015
Rated 4.0 out of 5.0 by rt63 Conference - Meeting
Our annual conference met here in June. It is most convenient to stay in the host hotel. We enjoyed our stay.
June 20, 2015