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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 1203 reviews
87%
Recommend This Property

Ratings Breakdown

1203reviews

  • 5 Stars
    606
  • 4 Stars
    366
  • 3 Stars
    116
  • 2 Stars
    67
  • 1 Stars
    48

All good at Holiday Inn

By

November 20, 2019

No time to spend enjoying spa facilities but everything was really good. Room beautifully clean, beds comfortable, and super quiet... exactly what was needed.
Very nice breakfast too!

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Reasonable comfortable bed

By

November 19, 2019

club

Nice and friendly staff. We come across incorrect booking issue but the staff(lera) was very polite and resolve the issue quick and efficiently.

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Colchester hotel

By

November 18, 2019

platinumelite

My telly in my room only had three channels and kept freezing all night young girl at reception came to the room and tried to tune in but did not succeed was told by lead at reception the most telly is like this have stayed there recently again had executive rooms with correct television channels
Have recently stayed at the Norwich holiday in and the food difference between the two Norwich and Colchester the food seems to be not as good at the Colchester one i.e. the new menu and crispy duck comes out soggy

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Wedding

By

November 16, 2019

The staff helped make my day very special, especially sharon and Joe, everything was perfect, and the food was amazing,

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Weekend stay

By

November 13, 2019

club

Enjoyed a nice quiet stay, relaxed and very chilled out experience.

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A few cosmetic problems

By

November 12, 2019

club

Nice place to stay, staff were friendly, but bed was rickety and seen better days ,some lights in pool area not working,smashed pane of glass in pool window. Some small stained bed linen and bathroom floor grubby . Food was nice.. prices in bar were a shock. All these things if addressed would make place perfect put in a disability room even though not asked for or needed.

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business stsy

By

November 08, 2019

Excellent service from the team for our event. Nothing was too much trouble.

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Excellent

By

November 05, 2019

platinumelite

Thank you to the bar team, especially Alex who was outstanding!

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Calefacción y aparcamiento

By

November 03, 2019

club

No llegaron a solucionar el problema de la calefacción en la habitación y me prestaron un radiador portátil.
Días después de dejar el hotel me están llegando multas de aparcamiento del parking del hotel. Me aseguran que ellos se encargan pero ya tengo que estar llamándoles y explicando la situación, es una “lata “que no esperaba de un Holiday Inn.

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Good breakfast

By

November 03, 2019

The hotel was convenient and staff were friendly.
The breakfast was good and properly cooked. I was unable to get a table in the restaurant even thought it appeared 70% of the tables were free. I ate in the bar next to the restaurant and it remained unpopulated. The bar food was average gayer and a little disappointing. The chips were cold and strangely the coleslaw was hot.

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Very Pleasant Stay.

By

November 03, 2019

Friendly and knowledgeable staff. Very pleasant overal.

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Comfortable

By

November 02, 2019

club

We've stayed here many times and have never been disappointed with any aspect.

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