 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience 4.1
84%
Recommend This Property
|
Open Gallery
Terrible Food Service!
BySerena17
January 15, 2022
A very bad experience and extremely poor food quality and service. I ordered room service having worked away from home I just wanted to have a shower and get into bed.
The salad was covered in vinaigrette to the point I couldn't eat it. My brioche bun was burnt on both sides, the chicken in the burger was so over hooked I could not bite into it, I upgraded my chips to sweet potatoe, I was charged for them, however, standard chips arrived, the onion rings were extremely over hooked and to top it off I ordered still water and sparkling was delivered.
I did send the food back as it was not edible and I refused to pay for you!
Could be nice
ByGaylord
December 16, 2021
With a little bit more effort this could be a really nice hotel
1. heater in room could not be turned off
2. Air-con filter all blocked up
3. Jets in the hot tub not working - I did report to staff
4. Paint in bathroom peeling off walls and ceiling
5. Breakfast was poor and the food looked old more than one day no de-cafe coffee
Very comfortable stay
ByBurtie
December 16, 2021
The cleanliness of the hotel and staff were very good. We stayed over on a quiet day but could see that the Covid regulations made you very safe.
Good value for many
ByBala
December 15, 2021
Amazing pool and spa facilities in a spacious sub urban setting with lots of greeneries. Breakfast room's ambience and architecture is attractive. Rooms are spacious and clean.
Great stay
ByAngie
December 11, 2021
You know where you are in a Holiday Inn! Friendly staff, good food and well organised with ordering at table on a tablet.
Convenient location
ByAbull
December 08, 2021
Nice hotel, convenient location for our stay. Nice pool and jacuzzi.
Good hotel for families
ByStar
December 08, 2021
Rooms were ok. Sofa bed very uncomfortable! But double bed good. Bathrooms clean and good shower. Swimming pool good and clean.
Restaurant - very slow service. Use of tablets to order food and drink delayed things a lot.
Polite staff.
Check the 24hr menu is on
ByAndy H
December 05, 2021
On arrival always check what time the 24hr menu is on until. The chef tends to go home when it suits him/her.
Food is average, breakfast is really good, covid measures are in place. You do get quarantined people staying here for the airport. I reported used PCR tests left outside room to the front desks embarrassment and shock when I asked them to remove them ASAP.
Brilliant service.
ByShirley
December 04, 2021
The staff without exception were polite, friendly and very helpful. The facilities were very good. Breakfast was fine. Evening menu very limited and pretty boring.
Good hotel for overnight stay
ByBusybee
November 27, 2021
Suitable for overnight stay for business. Comfortable bed and room clean. Would stay at this hotel again. Easy to get to by car. Plenty of parking area
Colchester Stay
ByPolythene11
November 22, 2021
This hotel is comfortable, quiet and relaxing. However, it comes over as a little tired.
Great service
ByJayde
November 17, 2021
Staff are very welcoming and professional. Hotel is clean throughout and would definitely recommend.