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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 984 reviews
89%
Recommend This Property

Ratings Breakdown

984reviews

  • 5 Stars
    679
  • 4 Stars
    190
  • 3 Stars
    53
  • 2 Stars
    34
  • 1 Stars
    28

Disappoint front desk staff.

By

November 14, 2019

Due to the mentioned problem before, I will never ever book that hotel again or suggest to anyone to go there.

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Grata experiencia

By

November 14, 2019

club

Estuvo todo muy bien disfrute mucho la habitacion, muy comodas camas y muy oscuro el cuarto con las persianas de fierro por fuera de las ventanas.

El cafe del cuarto no me gusto

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Muy bueno

By

November 12, 2019

club

Un lugar excelente para descanso, falto calidad en el restaurante.

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WiFi

By

November 11, 2019

El único inconveniente fué que nunca me pude conectar al WiFi del hotel con la clave asignada

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Estancia de placer

By

November 06, 2019

club

Agradezco al personal que mostró calidez y amabilidad.
En La llegada mostraron calidez quienes recibieron mi auto, en recepción al darme la bienvenida fue muy automático con menos calidez que en la entrada, aún así brindaron el servicio.
Los alimentos, salones y alberca fueron excelentes. Solo se tardaron en el aseo de la habitación y había pocas amenidades (ya que éramos dos personas en la habitación) y se tardaron en proporcionarnos lo que requerimos.
En general la estancia fue grata. Las almohadas y el descanso que brinda la cama es de lo mejor.
Gracias

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Excelente estancia en Cuernavaca

By

November 06, 2019

La
Mejor experiencia en tranquilidad y bien descanso .
Los Jardines y albercas hermosos y con el espacio sígueme para disfrutar aún con el hotel lleno.

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Buen hotel

By

November 04, 2019

club

Hotel limpio. Buen servicio. Con los mínimos básicos gym. Alberca restaurante. Servicio a habitación. Estacionamiento.
Pará mi gusto Ligeramente caro para el tipo de hotel y amenidades, pero el precio general de Cuernavaca en fines de semana es parecido.... Oferta y demanda... Claro que hay hoteles boutique por $300.00 Mn mas la noche. Valorando exclusividad y ubicaciones.

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Albercas

By

October 31, 2019

club

Las albercas son amplias, limpias y muy confortables para adultos y niños

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Cuernavaca Sensational

By

October 31, 2019

A beautiful hotel, tuck away in the historical and magical Cuernavaca city. I consider this an excellent place to stay, when visiting Morelos. The front desk staff and porters are respectful and professional. The entire team and staff were excellent and on point. If you asked you anything, they provided it for us. I love this place, the pool, the garden, the room and food. It’s great to know that this place has an excellent team that works well together. They communicate very well via, emails, over the phone and in person. Truly a wonderful place to stay with family and friends or for business purposes. I’ll always recommend this place to anyone visiting Cuernavaca.

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Excelente hotel

By

October 30, 2019

platinumelite

es un grn hotel para trabajo y vacaciones con la familia

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Hotel bonito para relajarse

By

October 29, 2019

club

Es un hotel muy agradable, lleno de detalles en la decoración, con mucha vegetación y con áreas para convivir y relajarse.

Muy recomendable para viaje de negocios, familia o para salir de la rutina.

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Holiday inn cuernavaca

By

October 26, 2019

club

Excelente servicio, en todos los sentidos me quede muy satisfecho.

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