 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience 4.3
89%
Recommend This Property
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Ok place to crash
ByNeild55555
August 08, 2016
Older tired building. Nothing special. Now need to add additional words to meet the 50 characters minimum.
Good Food - Great Service
ByDNA25
August 06, 2016
We stayed here for 3 nights while visiting the city, as well as the Galena, IL area. The wait staff and front desk were very friendly, and they took care of a refrigerator issue promptly. We had breakfast in the cafe each morning, and it was very good. We did not have dinner there, but enjoyed a drink outside on the patio area, watching the fire pit . Very relaxing.
Good
ByPolar Animal
July 31, 2016
Great Great Great Fun Funny Cool Fun Cool Fun Fun Wow Wpow BEst Ever
Decent service/Bar
ByBigBrewer
July 27, 2016
Food ok. Bar has nice local beer selection. Room was "newly" remodeled with old, worn furniture.
Great service and location
Bykaren4075
July 27, 2016
Within walking distance from the scenic river walk, museum and other restaurants and shopping downtown.Great service and room was great.
One of our go-to places
ByFamilyDiscount
July 21, 2016
We have stayed here before. I didn't know that they had redone the restaurant. We are anxious to get back and give it a try. The front area looks amazing with the upgrades.
Holiday within a Holiday!
Bymarknikki
July 19, 2016
Came with close friends to hit the casinos for gaming and some cocktails, perfect that we could use the hotel shuttle service for a worry free experience of Dubuque! Front desk personnel were super friendly and helpful, really did make us feel important. The bar area was nice and the bartenders were awesome! Every area was clean and the whole place was way fancier than expected, was a very nice surprise and a great experience.
Last Minute Stay
ByJEDavenport
July 17, 2016
Was able to book via IHG phone center but had some difficulty in finding local properties that could accept rewards points. Booking was not accurate but resolved by cooperative front desk staff and call to IHG call center.
Nice hotel and location
ByTA from NJ
July 12, 2016
Very nice hotel located in downtown Dubuque, IA. Very easy to get to and within walking distance to the Mississippi River, Fenelon Place Elevator, and the casino. 30 minute drive to the Field of Dreams movie site.
Hotel was nicer and more modern than I really expected for the area.
Adequate at best
Bygordon391s
July 10, 2016
We found the entire experience adequate at best. The hotel amenities are outdated and the staff was either unable to satisfy requests (requested in advance to not be placed near an elevator) or complied with a "really don't care" attitude (room was not cleaned for a day; when reporting this to request additional in-room coffee packs for the next morning, did not receive an apology for the lack of room cleaning, and attitude when handing over the requested coffee.) The hotel is undergoing outside maintenance and construction vehicles were taking up guest parking spaces in the most convenient guest parking lot..
Unfriendly
ByAnonymosity
July 07, 2016
The rooms are dated and don't feel clean. The bathroom did not seem to have proper ventilation, and there was hair stuck to the roof. The bathtub was extremely uncomfortable. The bathroom lighting was very white, and it washed everything out and hurt my eyes. The alarm clock would not stop going off, and I was woken up at 6:40AM when the staff bumped my door loudly to put the bill under the door.
A place to sleep and relax
ByPuddlegumps
July 06, 2016
A great place to start and end your day. I had all I could need in the room; a coffee maker and a little refrigerator.