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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 762 reviews
89%
Recommend This Property

Ratings Breakdown

762reviews

  • 5 Stars
    448
  • 4 Stars
    196
  • 3 Stars
    58
  • 2 Stars
    37
  • 1 Stars
    23

Great location

By

May 20, 2017

The room was conveniently located within easy walking distance of restaurants, shops, bars and at least one casino. The room was spacious

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Suggestion.

By

May 19, 2017

club

Suggestion: add towel bar for hand towel, add another hanger or hooks to hang your wet suit so it does not drip all over floor. Add a bath mat, we had to use a towel when stepping out of shower.
Have a copy of the food /bar menu available for guests to review
Offer a happy hour to guests, we never used the restaurant or bar, figured it was too expensive.
We knew we could get more food/ drink for our money outside of hotel. Using YELP, to make an educated decision as to what establishments to visit.

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Enjoyable experience

By

May 19, 2017

club

Had a minor hiccup upon checking in over billing as I was traveling on business. The lady working counter was very professional and was able to clear it up quickly

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Comfortable and handy

By

May 18, 2017

club

Convenient downtown hotel with easy access to parking and great views of the waterfront

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Funeral

By

May 17, 2017

club

Staff was very helpful and sensitive to our visit and went out of their was to meet our needs

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Nice hotel

By

May 17, 2017

club

Nice hotel. No complimentary breakfast. Central location. Decent room. Would stay again

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Short stay

By

May 13, 2017

club

Arrived late. Restaurant closes at 10. Small lobby store with some good options.
Lounge has good sample of craft drafts. Nice deco.
Good service.
Friendly staff.

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Nice place for work travel

By

May 12, 2017

club

Spent one night here for work. The staff was very friendly. The restaurant and lobby were very inviting, and staff was friendly. The food was tasty. The prices were tyrpically high for a hotel restaurant. Room was comfortable and clean. The bathroom needed more light. It was fairly dark in there. Overall, a nice place to stay for work travel.

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No laundry service and expensive food

By

May 11, 2017

club

Need to have guest washers and dryers on premises. Also the food and drinks were good however way to expensive for regular people. Also for those of us staying long term a kitchen or kitchenettes would be great.

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profesional staff, convenient location

By

May 11, 2017

club

Large, comfortable room, clean and well kept, convenient parking, large and welcoming public area.
The staff seems to be well trained and eager to be of help. Location is within walking distance of much of the downtown area with its restaurants, theater, shops. A good way to get to know Dubuque at a reasonable price.

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Comfortable bed and great location

By

May 11, 2017

club

Was greeted by friendly staff at check in. Bed was very comfortable and the location is perfect.

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Clean, convenient and great staff

By

May 11, 2017

This hotel was clean and the food was great. It was convenient to my work location and parking was easily accessed. The room was clean and quiet. I will stay here again,

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