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Rated 4.6 out of 5 by 223 reviewers.
Rated 5.0 out of 5.0 by Quarterly Business Meeting The Holiday Inn and Keller Convention Center are my main locations for business meetings. The service is excellent, the staff is excellent, the room is always clean and comfortable, the meeting rooms are set up exactly as I indicated. The food is great in the restaurant and in the convention center. April 23, 2015
Rated 5.0 out of 5.0 by Wonderful staff saved the day The wonderful, caring staff of this hotel took care of us when we were stranded after being turfed by another hotel where we had a confirmed reservation. Hotel A (also an IHG hotel) was overbooked due to a web reservations malfunction and made NO effort whatsoever to find us another place to stay. It's too long to elaborate on all the things the dear staff in Effingham did for us when we arrived there 45 minutes later, sick and exhausted after a day of cross-country travel; but in short, Ashley got us a room and made sure all our needs for the night were taken care of. And when we talked to manager Kenny in the morning, he had already contacted the manager of Hotel A and made arrangements for our compensation. Our room was clean, attractive, and comfortable, and we are so grateful for the far-above-and-beyond attention of the staff. Breakfast in the restaurant was great and we were impressed by the fresh, calm decor of the public spaces. We would absolutely stay here again or recommend it to anyone. April 17, 2015
Rated 5.0 out of 5.0 by Going to St Louie Great night to unwind and relax after a hard week of work and a short trip to St Louis. Had a nice room with plenty of space. Sleep well and then had a great breakfast. Only problem was that there was only one waitress and she did well but only had 2 arms. Would come back again. April 16, 2015
Rated 5.0 out of 5.0 by Clean room and great service I stay at this hotel at least once a year for business and have never had a problem. The rooms are always clean and the staff are very personable and helpful. The breakfast is always good and served in a timely manner. I haven't had the opportunity to use the pool or exercise room, but they both look nice. I would recommend this to other people passing through the area. April 8, 2015
Rated 5.0 out of 5.0 by Effingham IL The staff here makes all the difference. As a frequent business traveler this is one of my favorite places to stay. April 4, 2015
Rated 4.0 out of 5.0 by Breakfast not included Hotel stay was clean and up to Holiday Inn standards Very disappointing they did not offer a complementary breakfast. As a loyal Holiday Inn customer it was the first time breakfast was extra Next time a book a holiday inn i will be sure to check April 4, 2015
Rated 5.0 out of 5.0 by Excellent Stay. Thank you! This hotel exceeded my expectations. Your restaurant, in particular, was outstanding. A colleague and I ate dinner there. It is rare to have steak that is quite as tender and tasty and yet affordable. In addition - the staff at the front desk, in the bar and in the restaurant were amiable and helpful. Thank you. April 3, 2015
Rated 5.0 out of 5.0 by Excellent Stay Everything was as good as it gets in my opinion. Property was beautiful, food was delicious and room was comfortable. March 31, 2015
  • 2015-04-25T12:18:42.532-05:00
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