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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.3

based on 1059 reviews
82%
Recommend This Property

Ratings Breakdown

1059reviews

  • 5 Stars
    546
  • 4 Stars
    341
  • 3 Stars
    106
  • 2 Stars
    26
  • 1 Stars
    40

Three night stay

By

November 11, 2019

platinumelite

Efficient and comfortable. Good location near new subway station.
I was presented with a large birthday cake as a great surprise.

Slight problem as there is a major building project at the back, tends to make the windows dirty but no noise problem

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Geschäftsreise

By

October 28, 2019

club

Ich war geschäftlich unterwegs und als Zwischenstopp in Hanhzhou. Hotel ok, Zimmer gut. Frühstück eher durchwachsen. Fitnessraum etwas schäbig aber nutzbar

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服务满意

By

October 17, 2019

服务满意,很细致,还送了饮料.前台和Sophia很棒

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Very good hotel in Hangzhou!

By

October 14, 2019

club

We book this hotel through IHG. The front desk staffs are very friendly and professional. Our room are clean and quiet. Breakfasts and dinners are so good that keep us stay with them! Will book this hotel for next visit to Hangzhou!

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床铺舒适,服务一流

By

October 08, 2019

干净,安全,舒适,方便,态度好,早餐营养丰富可口,网络速度不错。

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床铺舒适,服务一流。

By

September 22, 2019

好,床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。床铺舒适,服务一流。

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服務親切

By

September 19, 2019

club

櫃台人員、及派車服務人員都能迅速提供相關問題及協助,感謝工作人員辛勞

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Mr Xiao

By

September 04, 2019

The food and snacks for breakfast and at the executive lounge are really limited.

The pros are that the satff is friendly and helpful.

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已經填過寫過了

By

August 25, 2019

club

已經填過寫過了,這個不應該是必填項目,希望能夠改善;不然設置這個,好像就是要入住客戶盡量不要填顧客服務滿意問券一樣。

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Excellent Staying

By

August 24, 2019

Very convenient Staying. All Staff is Amazing!Since the arrival staff are very friendly and supportive.
Any time you can get information about the city options.
Hotel is very close to a Subway station and Shopping mall that present many options o Restaurants and activities for children.

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Comfortable

By

August 02, 2019

This is my second stay and I hope to return again for my next stay.

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Good Hotel But need to refurbish

By

July 21, 2019

club

The room lightings could be improved, the furniture were outdated, need to be upgraded to new ones. The room was spacious, comfy bed and pillows are provided.

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