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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 430 reviews
88%
Recommend This Property

Ratings Breakdown

430reviews

  • 5 Stars
    267
  • 4 Stars
    94
  • 3 Stars
    34
  • 2 Stars
    15
  • 1 Stars
    20

Very Nice Stay

By

August 10, 2020

Even with COVID and the restaurant being closed, this hotel was very clean and comfortable. The front desk staff was very nice. I'd stay here again.

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Twinster44

By

August 09, 2020

Very clean hotel, however they do not have their complimentary breakfast at this time, I am assuming due to the pandemic. Sanitizer stations are located by all elevators which was nice to see.

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No breakfast

By

August 09, 2020

club

There was no free breakfast offered. They only have a full you pay for it restaurant. It was closed due to the covid restrictions.

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Nice clean hotel but the bed was wore out

By

August 08, 2020

The bed was wore out and had like. 4 inch deep body trench on each side Like it either needs to be flipped or replaced. Despite that I slept good.

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Road trip

By

August 07, 2020

Definitely recommend this hotel. Friendly staff and clean facy

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Easy check in.

By

August 05, 2020

platinumelite

Check in was very easy and they had all COVID protective measures in place.

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Great Service

By

August 03, 2020

club

The Staff was friendly and the Rooms were Clean and updated.

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Great place to stay

By

August 03, 2020

club

Doing great due to circumstances. Very considerate.

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Silver

By

August 03, 2020

platinumelite

Room and facility nice but check in was not. Rude person at the desk.

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Great place to stay

By

July 30, 2020

The staff is amazing. Always have a good experience when staying here.
New property. Love the new room layouts!!

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Racing weekend

By

July 20, 2020

Very hot and dry weekend there in Jonesborough hotel was very nice and clean staff was excellent will definitely stay again

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Was awoke with phone call from staff at 6am

By

July 18, 2020

platinumelite

Problem with credit card on hotels end. Checked with credit card company they said no issues.

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