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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 532 reviews
96%
Recommend This Property

Ratings Breakdown

532reviews

  • 5 Stars
    380
  • 4 Stars
    115
  • 3 Stars
    21
  • 2 Stars
    11
  • 1 Stars
    5

Great breakfast, good value for money

By

May 24, 2017

We stayed with group of friends over the long weekend. Lovely place, wallking distance (5 min) to beautiful city center. Great service and breakfast worth money spent.

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The best HI I've ever stayed in.

By

May 24, 2017

platinumelite

I can't say enough good things about this Holiday Inn. From the rooms, the staff, and the location, everything is top notch. Keep up the good work! We'll be back.

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Great location, great hotel

By

May 24, 2017

Great location to explore the city. Clean, comfortable hotel with good service

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Krakow a great stay

By

May 24, 2017

club

The Holiday Inn was an excellent stay. I was there for work and found the location to be perfect for both my business and needs and for leisure activities as well. The staff in Krakow were extremely friendly and helpful.

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Great city hotel

By

May 22, 2017

platinumelite

Great location, great rooms, facilities and Staff. Highly recommend this hotel for either business or leisure stay.

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Lovely hotel

By

May 20, 2017

platinumelite

Great location, good service. Recommended to anyone who wants a
Stay near stare miasto. My wife and I had a great time there past winter.

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comfortable bed and great service

By

May 19, 2017

club

Great location - friendly, helpful staff. - good landmark for coach or shuttle bus pick up.

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Bad food, poor service, overpriced for area

By

May 18, 2017

Just more like a lesser known brand. No attention to customers - not what i have come to expect from Holiday inn. The Hotel is in a good location - but could not even get a local map from the staff. Just not enough for the price; and, the food and service in the restaurant was just awful. Very long waits for cold foo. Had to chase down wait staff to place an order or pay the check. One person to wait on over 20 customers.

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Excellent staff and location

By

May 18, 2017

club

During the stay the staff at the hotel were excellent, very friendly, helpful and their english was very good

Room was cleaned everyday and could not fault anything

Location for walking into the main market square was perfect

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5 giorni a Cracovia

By

May 17, 2017

club

Ottimo hotel, per posizione, rapporto qualità/ prezzo e cordialità del personale. La colazione è abbondante e non delude. La camera da letto era silenziosa e spaziosa.

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God place to rest and close to the downtown

By

May 16, 2017

club

Close to the downtown, near to the tram stop, so far so good

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great city hotel

By

May 14, 2017

Second stay here, rooms clean and staff really helpful, breakfast was good and not pricey like some city hotels, free drink from reception ni9ce touch, would go back again if revisting poland

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