 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.7
96%
Recommend This Property
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Open Gallery
excellent
ByEva.V
June 29, 2022
clean, location is perfect, room is spacious and quiet. shower is great, staff friendly and helpful.
Good choice of hotel in Krakow
ByLulu F
June 28, 2022
This hotel was good value for money. The location was walking distance to the main square, attractions and lots of restaurants. We were upgraded to a spacious room with a nice view of the street. The window in the room opened and we enjoyed the fresh air. It was a comfortable stay and the staff were pleasant and helpful. The gym was great. We were happy with our choice of hotel for our stay in Krakow.
Note that we wouldn't recommend the room service, but there were plenty of restaurants outside the hotel to choose from
Tricky room locations
ByCrewTX
June 27, 2022
Since the hotel is a combination of 2 previously separate buildings, the room locations can be tricky. For example, I stayed in Room 222, but you need to get off the 3rd floor via the elevator to go to the room.
Efficient staff
ByJoyceyBee
June 26, 2022
The hotel is well located for the city centre and trams stop at the end of the street. The first room I was given, although clean, smelt musty and damp and looked out onto a courtyard rooftop, I asked to be moved and was given a room overlooking the street. The staff dealt with this quickly and efficiently. Due to the hotel being extended in stages the lift system is odd, we were given a room on the second floor and directed to a lift, we could not find the room, we returned to reception and were escorted back up in the same lift by the bell boy, he could not find the room either, we all returned to reception and were directed to a different lift in another part of the building which took us to our room! The bell boy was apparently new and was as amused as we were.
Excellent all round
BySake9295
June 23, 2022
I was extremely happy with my stay at the holiday inn krakow city centre! Highly recommend and will be going back. Staff were lovely and overall I am very impressed
Great place
ByJorge
June 02, 2022
Excellent stay in the center of Krakow! The location, staff, and hotel is highly recommended. Rooms are modern and very clean. The staff is super friendly and welcoming. I choose this hotel every time I’m in Krakow.
Great place to stay
ByJools169
May 09, 2022
Hotel staff very friendly, polite and helpful.
Room was amazing and had everything I needed.
Very relaxing friendly atmosphere. Location of hotel great for my needs.
Will definitely return.
Perfect location and great rooms
ByBobcat5
April 26, 2022
This hotel is in a perfect location, walkable to old town, and very close to a bunch of restaurants. Great rooms and even better staff.
Great service
ByNequila
April 26, 2022
Overall, a very positive experience. The hotel is super central, and very clean. The service was excellent and unobtrusive.
Holidays winter
ByAmes
December 19, 2021
Un hotel magnífico, muy bien situado -en pleno centro- los desayunos muy variados y completos y finalmente la atención del personal a destacar.
4 noches en Cracovia
ByMiquel 56
December 18, 2021
Un hotel muy céntrico muy bien situado , a menos de 5min. a pie de Stare Miasto y su famosa Plaza del Mercado. La verdad nos sentimos y nos hicieron sentir muy a gusto en el hotel, en especial el personal del bar/restaurante. Lo recomendaremos seguro
Nice hotel close with a short walk to the old town area
Byrmkziekshghijeijrer
December 17, 2021
The hotel was just a short walk to the old town which was our main reason for picking this hotel. The breakfast had a decent variety and good food. The room was clean and the staff friendly. There was limited parking in front but luckily we got one of the spaces. We would stay here again.