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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 509 reviews
96%
Recommend This Property

Ratings Breakdown

509reviews

  • 5 Stars
    362
  • 4 Stars
    112
  • 3 Stars
    19
  • 2 Stars
    11
  • 1 Stars
    5

Clean and convenient

By

April 20, 2017

club

Excellent location for the main sights. Very clean and comfortable rooms and beds. Parking on site is limited but we managed to secure a place - however it is expensive to park overnight as was the breakfast. I thought that although the buffet was extensive, £30 per person was way too much to pay - we'd have needed to stay to lunch to eat that amount! Overall though I would definitely return to this hotel - Excellent all round with helpful staff who are supportive and welcoming.

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Comfortable Stay. Very Helpful Staff.

By

April 16, 2017

Had great stay as always at the Holiday Inn in Krakow. Very friendly and courteous staff... right from entering the hotel through to check out. Got an early check-in upon request and also received a room upgrade as a pleasant surprise. Great location for anyone looking to explore the city... highly recommended.

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Great Location

By

April 15, 2017

platinumelite

Excellent hotel. Clean comfortable spacious rooms. Walking distance to main city square. Fast internet speeds. Really liked the upgrade because I was a Platinum Elite member.

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good hotel

By

April 11, 2017

good hotel, pleasant stay, polite and knowledgeable staff, very convenient location for site seeing , very good breakfast, nice appearances, in general very good stay as I already indicated in that long questionary

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Ottimo rapporto qualità prezzo

By

April 09, 2017

club

Hotel molto ben situato rispetto alle zone principali della città. La camera molto bella e spaziosa e Wi-Fi veloce.

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Wow in krakow

By

April 06, 2017

platinumelite

There are three things vital about any hotel - location, location, location. This hotel has it spades. Within easy walking distance of all the main sites. The service and the hotel staff reflect well on the overall management of the property. The fact that the Rotary Club has appointed this hotel as their meeting place speaks volumes. I would advise joining the IHG rewards programme to get the best value of staying with one of their hotels.

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Krakow in Holiday Inn

By

April 03, 2017

club

Excelente todo! Muy bien ubicado, y superó todas las expectativas en servicio, calidad, precio.
Lo único que mejoraría es la oferta de quesos y mermeladas light y gluten free

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Great stay in Krakow

By

April 03, 2017

club

This was a great place to stay. Was there for business, but we also had time for some sight-seeing. Within walking distance of main square, and other locations. Will definitely stay here again when returning.

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City Visit

By

April 03, 2017

club

Excelent location, on of the best. great staff, clean hotel. breakfast can be a bit better

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Excellent concierge services

By

March 31, 2017

The business center /concierge at the holiday inn , krakow, was very responsive to my emails as I had just two days in Krakow, arriving late at night. The business center helped book my tours ahead of time and responded to my many emails so that I was able to make the most of my two days in Krakow.

A very nice clean comfortable

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Always a reliable place to stay

By

March 27, 2017

platinumelite

Ive stayed at this hotel around 6 times now and never have any issues with it. The hotel is very modern and clean and the rooms are excellent quality. The location is also great for my main purpose of business but when there is time to relax, the location is also excellent for being in the main square within a few mins by foot. Overall would recommend anyone looking for a good quality hotel and a reasonable price to look no further

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Great service

By

March 24, 2017

club

Warm friendly staff .Very good location for krakow main square

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