 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property
Overall Experience 4,7
96%
Recommend This Property
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Open Gallery
5 Star ???
ByMarieG
Ekim 26, 2020
Did not have a 5 star experience.
Hotel was comfortable enough.
Had problems with the air conditioner trying to get it to stay off during the night.
There was a window over the bath/shower and a curtain over the window which was felt quite invasive. Toiletries were sparse as was the milk.
We had a pleasant stay with no major problems and Hotel was quite central.
50% off food and drink (except breakfast) was good.
Excellent
By
Ekim 17, 2020
Le véritable luxe de nos jours, ce sont les relations humaines. De la réception au responsable marketing, en passant par les dames du petit-jeuner, tout a été parfait. Toutes mes demandes on été satisfaites, avec un professionalisme et un service à la clientèle extraordinaire.
Excellent value and extra clean
ByJoe Romero
Ekim 05, 2020
When we arrived the staff was super friendly and quickly checked us in. They gave us a map and answered all of our questions. The COVID prevention measures are taken seriously and the hotel was extremely clean. The room was nothing less than exceptional. We arrived at the bar for a drink while we planned our first outing in Krakow and the bartender pointed some stuff out on the map and on the second day when we were planning our route back to Germany the bartender gave us some more info on a better route home to see some more historical Polish landmarks/locations.
Clean room, nice staff
ByEwajach71
Ekim 01, 2020
Very clean room, comfortable bed, nice staff, perfect location
Great Hotel
ByDpollo100
Ekim 01, 2020
Fantastic 3 nights in a great hotel in a great location
Friendly staff and great location
ByBreizh atao
Ekim 01, 2020
Hotel in the old part of Krakow
Staff very friendly and helpful
Excellent value for money
Sehr schönes Hotel
ByTorsten
Eylül 30, 2020
Wir hatten 5 sehr schöne Tage in Krakau und im Hotel Holiday Inn.
N martin
ByNickleeds11
Eylül 30, 2020
Brilliant staff and location would highly recommend this hotel
Perfekte Lage / super Hotel
ByMonaS
Eylül 30, 2020
Fussläufig Nähe Bahnhof und Altstadt. Mitarbeiter freundlich. Hygienemassnahmen sehr gut. Nur zu empfehlen
Excellent experience in holiday inn krakow city centre
ByAnitak
Eylül 26, 2020
Excellent and consistent service. Beautiful amenities and enjoyable stay in every way . Great staff.
They always exceed my expectations and this is why I always stay there.
Highly recommended
ByRalf101
Eylül 23, 2020
Stayed for 1 night, arrived Sunday just after noon and was able to check in early. Free room upgrade to Executive Suit. Reception / bar area recently renovated - looking good. Forgot my tooth brush - reception kindly provided me with one. 50% off bar / meals / breakfast. Ocokim beer from the bar was sampled a few times, very nice! Poached eggs in the morning at breakfast were delicious. Adequate quantities of hand santizer available throughout the hotel.
Can't fault any aspect of the stay - all staff I dealt with were very polite and courteous, and are doing a good job under these difficult / uncertain COVID-19 times.
Thank you Holiday Inn Krakow City Centre - highly impressed - I will be back!
Shower
ByFifi
Eylül 21, 2020
Looking forward to have this hot shower in a lovely bathroom