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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 1479 reviews
92%
Recommend This Property

Ratings Breakdown

1479reviews

  • 5 Stars
    897
  • 4 Stars
    397
  • 3 Stars
    96
  • 2 Stars
    55
  • 1 Stars
    34

Mrs

By

January 22, 2020

club

Unfortunately the breakfast
Awful where I think your hotel before and it was very nice this time it really let you down

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First-class stay in a wonderful hotel in a perfect location!

By

January 21, 2020

My partner and I stayed at the Holiday Inn for one night last Friday on a business / leisure trip. On arrival at the hotel we were greeted by a friendly and professional reception manager and were advised where we could park our car for the duration of our stay.

Our Standard King room was large and exceptionally clean, very well presented and warm. The breakfast was one of the best hotel breakfasts we have had. Everything was fresh, well cooked, hot and beautifully presented. There was a lot of choice and it was a pleasure to enjoy a lovely breakfast in a lovely dinning room.

The staff at the reception, throughout the hotel and at breakfast were incredibly friendly and went out of their way to be helpful. I would definitely recommend this lovely hotel and my partner and I are definitely looking forward to staying again! A first class stay!

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Business stay

By

January 18, 2020

Good location near many facilities and restaurants

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Beware of building works

By

January 17, 2020

club

Room had no natural light and was noisy due to building works. Despite there being other rooms available, was given a room which was part of the renovations - it was within the scaffolded area, we were moved for the second night, however the second room was also noisy during the day with loud drilling. There was no apology received from hotel staff or any reduction in price.

Rooms appear basic and dated, no pillow menu

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Friendly Staff

By

January 15, 2020

Enjoyable night's stay. Clean room a good nights sleep. Very helpful

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Regular IHG customer

By

January 12, 2020

Very pleased with my stay at this hotel. An extra special mention about the excellent staff that work here, they were very helpful and professional. I would recommend this hotel to friends and family.

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Perfect for a short city break!

By

January 10, 2020

club

Convenient location for a short city break, the hotel is comfortable, the staff are friendly and very helpful and the breakfasts are delicious with plenty of choice.

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Lovely stay

By

January 09, 2020

Great location, we made good use of the Starbucks and local restaurants. Nice room, spacious and clean. We had our dog with us and he also seemed to enjoy it. Parking was a slight issue in that the spaces are very limited and we never found an empty one despite having paid £5 per day to park. We took the hotel staffs advice and parked on the pavement outside on the hotel lobby.
We will definitely use this hotel again.

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Quick and easy

By

January 08, 2020

club

On arrival the reception staff checked us in very fast which was ideal , there's nothing worse then waiting around forever. The hotel services was very fast in all departments and the check out also .

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Calm retreat after Christmas

By

January 01, 2020

We visit family between Christmas and New Year and this hotel is a perfect base for this. You can explore Lincoln, meet up with friends or stick around the Brayford. Despite building works the hotel is immaculately clean and staff are always friendly. We return often.

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Christmas at lincoln

By

December 30, 2019

club

Chose Holiday inn ,as we had our grandchildren joining us christmas day and they had good accessible room for disabled daughter. The accommodation worked lovely on the quay side at lincoln close to town, mobility scooter distance , the hotel staff charged the scooter in their own room so it was ready for next day use.the 2 children received wrapped present from the hotel on christmas day and the biggest christmas tree ever went from ground floor to second floor roof and the staff were all happy even though they were working over christmas.over all for what it cost it was value for money but would have liked option to pay more for more.

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Enjoyed our stay 100%

By

December 30, 2019

club

Could not fault anything .Rooms and bedding excellent, all staff. Very accomadatind

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