 Guest Reviews
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85%
Recommend This Property
Overall Experience 4.2
85%
Recommend This Property
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Beware of freeway and aiport noise
ByMark
September 17, 2017
This is a nicely renovated hotel with pleasant ambience and very courteous staff.
However: If you decide to book this hotel, the advice would be to check out your room first with regard to freeway and airport noise penetrating the room due to lack of AC unit noise insulation between the unit and the outside wall.
Great service!
ByRico62
September 17, 2017
I travel a lot, and find that service is what most matters when I arrive at my chosen destination. This location is particularly good at making you feel welcome and appreciated. Just makes you feel like you are coming home! Keep up the good work!
Hotel OK
ByToby317
September 11, 2017
If you are looking for an OK experience, stay here.
Could hear noise next door
ByCristina
September 10, 2017
Excellent. Nice and clean room. Wifi has no problems at all. Cable tv good reception and no interruption.
Don't stay here
ByRochelle
September 07, 2017
Bed is uncomfortable you have to pay for your overnight parking and the lady there was rude to expensive for that area in for that type of bed/room very very uncomfortable
Watch out for smokers in the room
ByCandyD
September 07, 2017
I liked the location, which was why I booked this hotel. I did not like the fact that they now charge for parking. This hotel says it is 100% smoke free, wrong someone was smoking in the room next to us and possibly a room on the other side of us were also smoking. Hotel had all day to do something about this but when we arrived back to our room that night someone was still smoking and we are allergic, so we had to move to another floor and the smokers still smoked. The 6th floor smelled terrible. Housekeeping tried to spray something but that made it worse.
Excellent b/4 and after cruise stay
BySharon
September 06, 2017
This hotel is very conveniently located to the Long Beach airport and the staff is awesome. After calling for the airport shuttle, we were very pleased that it arrived so quickly. He was extremely friendly and accommodating and even took us to a nearby grocery store. The next time we take a cruise out of Long Beach, this hotel will be our first choice.
Excellent service and very clean
ByChippy
September 05, 2017
The hotel was really clean and the staff helpful and friendly. This was a casual trip so I didn't take advantage of all the amenities but everything looked great and lots of families were enjoying the pool. Freeway and airport noise were nominal but present from the rooms. IMO the price seemed a little high for what it is however that may be due to its location.
Great location to get away for a day.
ByErika
September 05, 2017
Great location to get away for a day or two. The rooms are always clean and met my expectations. The breakfast buffet was really good.
Comfortable bed and great service.
Bykedge12
September 03, 2017
Updated property with comfortable bed and nice bathroom. Noise from freeway was louder than expected so be careful where your room is if a light sleeper.
Good times
ByG Money
August 21, 2017
wonderful day and night at the holiday inn great staff and the remodeling of the hotel.
Always Great
ByJosh
August 20, 2017
The property is always accommodating, the staff is always professional and helpful. My rooms have never been out of place and clean. I work night shift quite often and when I do, the cleaning service is able to come at a later hour so I do not have to be awaken by knocks asking if I need my room cleaned. I am a big fan of this location.