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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 541 reviews
83%
Recommend This Property

Ratings Breakdown

541reviews

  • 5 Stars
    273
  • 4 Stars
    149
  • 3 Stars
    45
  • 2 Stars
    47
  • 1 Stars
    27

Nothing special

By

May 28, 2017

club

Close to airport is only benefit. Restaurant food was fair to a little below average which is not good when you consider its very high prices. Otherwise nothing special. Wifi was a daily pain to stay connected.

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Price match Gurantee not honored

By

May 28, 2017

platinumelite

Pricing as IHG elite was higher for ihg members than non-ihg members plus pricing for stay was higher than neighboring hotels. Ihg price match was not honored although was assured by phone that it would be

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Great

By

May 27, 2017

club

Very comfy quiet and clean. There was no wait to check in and the staff was very friendly

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Great hotel

By

May 25, 2017

platinumelite

Travel over 50 days a year. This hotel is great. Newly renovated. Restaurant has a great view.

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Very easy to check in and relax

By

May 25, 2017

Great restaurant and great front staff. Would highly reccomend staying again

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Great Service and hospitality

By

May 24, 2017

platinumelite

I enjoyed the welcoming hospitality and service at the Holiday Inn at Long Beach Airport. The room was ready and perfect for when we checked-in. The renovated room and bathroom made it that much more pleasant. The staff treated me like if I was back at home. I'll be sure to stay here if I'm in the area.

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Lovely stay by Long Beach AP

By

May 21, 2017

club

Forgot we did decide to investigate the restaurant

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Pretty good

By

May 18, 2017

Nice rooms, but requiring a parking permit is a pain.

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Nice Hotel

By

May 10, 2017

club

Front desk was friendly, quick, and efficient.

Room was clean and comfortable. Able to sleep well as it was quite quiet.

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Bed felt like a cement slab

By

May 05, 2017

club

The bed in my room was so hard, I could've slept better on the floor.

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Noisey Room

By

May 05, 2017

Asked for quiet room and got one facing freeway. Toilet paper loose on wall and difficult to reach while seated.

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IHG Rewards

By

May 04, 2017

club

I was told since I was on a special rate I would not receive my IHG reward points. I don't feel this is right. Staying at an IHG hotel oe would expect to receive points no matter what. In planning the trip with the group I stayed with we often pick IHG hotels and this is the first time I did not receive my points.

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