Rated 4.0 out of 5 by 280
Rated 2.0 out of 5.0 by Magpie55 good location, shame about the food.
We spent one night stay here before a very early morning flight from Luton.
The hotel was very convenient with free overnight parking, easy to find and only ten minutes from the airport.
Unfortunately, we chose to eat at the hotel. The air con was so cold in the restaurant that although the staff were obliging in turning it off, we chose to eat in the bar area instead. I chose chicken and when it arrived, I always cut it in half to check it is cooked and guess what? It was raw yes really raw. I asked the waitress to take it back and pointed out it was raw. She took it away without comment and I asked for the gammon instead as it had really put me off chicken. The gammon came and was so heavily peppered it was nearly uneatable and tough too. When I came to pay, the member of staff was very apologetic when I pointed out the problems and reduced the bill accordingly. I won't eat there next time I'm afraid. It was simple food prepared and cooked very poorly.
However, I found the room very clean and the bathroom was very nice. I requested an alarm call and it happened OK but an hour too early!!! So not a good nights sleep at all!!
I would use the hotel again because it is so convenient but not the restaurant.
August 19, 2015
Rated 5.0 out of 5.0 by Copenhagen1234 Comfortable hotel
Clean, pleasant and convenient for overnight stay before flight
August 18, 2015
Rated 3.0 out of 5.0 by DBL2015 Good facilities but seemed short staffed
Good facilities but seemed short staffed for the volume of customers
August 18, 2015