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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 955 reviews
90%
Recommend This Property

Ratings Breakdown

955reviews

  • 5 Stars
    581
  • 4 Stars
    218
  • 3 Stars
    69
  • 2 Stars
    33
  • 1 Stars
    54

Stay in May'17

By

May 20, 2017

I stayed for 01-night (16/17-May'17) on my return from Frankfurt. Though it was a short stay I am happy that all commitments made were honoured. Service levels were satisfactory. Overall a delightful stay.

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Good service at front desk

By

May 17, 2017

club

Checked in promptly and helped to arrange pre-packed breakfast for next day due to early car ride to Pune.

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顧客を顧客と思わない最低レベルのフロントスタッフ

By

May 16, 2017

事前に依頼していた喫煙室の宿泊についてチェックイン時に再確認ではなく初めての質問として聞かれ、その点について不平を述べると言い訳が始まった。インド人は質問に対して真摯に回答することが稀で、言い訳することが正しいと間違った認識を持っている。これが小さなホテルでの出来事だと受け容れることができるが、ホリデーインのようなビッグネームで発生すると、スタッフの教育が行き届いていないと言わざるを得ない。正直なところ、二度とこのホテルに宿泊したくはない。

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Great place for leisure and business stay

By

May 16, 2017

club

it was my 1st stay in this hotel. I was having amazing experience staying here. I would love to stay here again and certainly recommend this hotel.

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Great Hotel excellent staff

By

May 16, 2017

This hotel has to have the best trained staff with great attitude and attentiveness.

Always look forward to returning here.

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Very Courteous

By

May 16, 2017

Even the head cheff would patiently listen to my request for Dal Khichdi to make it to my taste. I enjoyed the food and the courteous and warm services of the staff. Any basic overhaul of the Guest room infrastructure in general needs a relook. But overall, my experience was good!

Thanks,
Anjum

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Excellent stay

By

May 15, 2017

The property near the Mumbai airport is fantastic. Great food and airport Sevices as well

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床垫太软,餐厅服务不错

By

May 15, 2017

前台人员表现一般,感觉不怎么耐烦,相比之下,餐厅从chef到一般服务员的服务态度都非常好,Chef按照我的要求做中国菜,还允许我自己到他们的厨房去做菜,可惜我自己不太擅长,所以没有去做菜,下次如果有其他同事一起来,一定会找到那个chef开后门做几个中国菜吃:)
价格很实惠哦!

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整体还行,细节需提升

By

May 13, 2017

酒店整体环境不错,大堂也还可以,由于我是分2次入住,第一次的房间感觉还不错,但是第二次房间的体验就差了,首先,由于是在2层,不知道是不是低层的原因,天花板有很多霉点,首次开门霉味较重。其次,我的杯套不知道有没有更换,上面居然有没有洗干净的牙膏斑,很大一块,用手抠的下来,说明至少没洗干净,整个床垫和被套湿气较重,感觉不干爽,这个对于酒店的整体形象大打折扣。

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Good service and great dining

By

May 12, 2017

club

Recommend this hotel for anyone who need to stay near the airport.

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Comfortable stay and very accessible property

By

May 11, 2017

club

Very easy to reach from the airport. Although a bit in a traffic area, but inside ambiance is too good. Won't feel any noise inside. Comfortable stay. Very hospitable staff. Liked the attitude of all the staff.

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Comfortable bed and great service

By

May 10, 2017

club

great experience but too many questions in survey

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