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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 104 reviews
93%
Recommend This Property

Ratings Breakdown

104reviews

  • 5 Stars
    66
  • 4 Stars
    26
  • 3 Stars
    7
  • 2 Stars
    4
  • 1 Stars
    1

A most enjoyable stay

By

November 13, 2019

club

This excellent hotel met all of my needs.

Staff are very friendly but also very professional. The rooms are very comfortable, quiet, and secure, with excellent bedding and towels. Very clean -- excellent job by housekeeping staff. I also like the option to forego daily housekeeping. This saves on costs for the hotel, and conserves energy (less laundry).

I will be travelling to Ottawa fairly often, and this hotel will be my first choice.

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Location

By

November 13, 2019

club

Comfortable and clean room. Bed was sooo comfortable. The restaurant’s staff was knowledgeable and attentive. Location location location. Hotel close enough to the market, but far enough for a quiet night.

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Mourad

By

November 12, 2019

club

Excellent service literie impeccable et personnel professionnel et courtois

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Excellent Service

By

November 12, 2019

club

I was originally checked in to a hotel right by the holiday inn downtown Ottawa. Their staff were rude and the room over priced. Holiday Inn made me feel at home.

Thank you

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Friendly Staff at Check In

By

November 10, 2019

I had a great check in experience (check out was a bit curt) and the location in Ottawa is great. Easy walk over to the Shaw center. No noticeable benefit for Spire members.

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Great room

By

November 10, 2019

club

Awesome view and lots of space, nice rooms and bathroom. Clean and great room service.
I would prefer to have free parking service as $25/day is very expensive.

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Comfortable bed and great flexibility!

By

November 09, 2019

club

I was able to check in just after 8 am. The bedwas comfortable and the hotel was pet friendly and in a great area! The decor was a little mismatch but it was still really pleasant!

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Downtown OT Stay

By

November 09, 2019

club

Modern clean rooms within close walking distance to downtown amenities......

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Good hotel

By

November 04, 2019

club

Nice place and hotel- good location.
Staff helpful as well

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Comfortable bed, noisy AC

By

November 03, 2019

Small room for a king bed. Noisy Air Conditioning. No soap, but not a big deal for me.

Good location.

The check in at 2AM with Juan was an excellent experience

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Great Stay

By

October 31, 2019

Given the average price of hotel rooms in downtown Ottawa this is by far one of the best bangs for your buck. It is perfectly located, clean and the staff are very helpful.

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Very special stay!

By

October 30, 2019

club

We stayed at the Holiday Inn for our wedding, and it was wonderful! From my first inquiry about blocking off rooms for our guests, to the check-out, everything was perfect. The staff knew it was our wedding, and went above and beyond to make us feel very special, including leaving chocolates and champagne in the room.

The rooms are all recently renovated, so everything is new and clean. The bar/restaurant was very good. And the location is perfect; close to everything, right downtown.

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