 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property
Overall Experience 4.1
83%
Recommend This Property
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Nicely appointed rooms
Byjb12dkfeo
August 08, 2016
room and lobby were high quality. Cleanliness was evident. Service staff were very attentive.
Good people but oooold hotel
ByJacobF
August 07, 2016
We were told by IHG that it was near the water - it was near the highway.
While the staff was very nice, the room didn't smell great, there were stains on carpet and bathroom ceiling. Scratched furniture. The staff opened the pool early for us but there were bugs in the pool. Sigh
execellent visit
ByRudy711971
August 01, 2016
visit was excellent I would definitely recommend the Portsmouth hotel as a location for friends, colleagues and family to stay at.
PortsmouthNH
ByChris330a
July 31, 2016
Great city, lots to see and do
Recommend the Isle of Shoals trip
Unhappy in NH
ByBosox358
July 30, 2016
Rooms need updating, rugs need to be cleaned, chair in one of the rooms looked like it came from the dump. Even though it was corrected, I was charged for my rooms which I used my rewards points for and did not find this out until several days later. Had to waste my time on the phone to get it corrected. This is the first time this has ever happened and no one knows way.
I won't be staying ever again at this Hotel. I travel 40-44 weeks a year and enjoy 4 weeks vacation and stay in a Hotel, as a Spire Elite member I am very disappointed.
great bar service
ByMarioTech3
July 29, 2016
bar and laundry room highlights of this hotel. the room was fairly cleaned. i did find open soap rappers in the bathroom. I was expecting continental breakfast or coupon for their local diner. they did have cookies and water handy. overall not a bad stay.
Great service and location
ByLeighmT
July 28, 2016
When I visit the city of Portsmouth, where I was born and raised, I like to stay at the Holiday Inn. Location is fantastic; close to the highway to get to neighboring favorite "haunts" in York and Kittery Maine and also close to downtown Portsmouth. The lobby is inviting and comfortable; you can hang out and watch TV or sit and read a book or your hand held device. There is fresh, free cookies. The staff are friendly and accommodating. The room is clean and the beds are very comfortable. Bathroom is a little on the small side, but is clean and functional. In addition, the price is right!
Business and Pleasure
ByKeithC123
July 26, 2016
I have used the Holiday Inn in Portsmouth a few times and never disappointed. The staff is always friendly and it’s a good value
Odor drove me out after one night
ByMorse Code
July 25, 2016
I've been a Holiday Inn member for over 20 years. This stay was so terrible that I cancelled my 3 night stay after the first night for myself and a second room for a co worker. I complained of a cleaner or smoke /animal repellent Oder coming thru HVAC. I was moved and it was just as bad
Also the bed sheets were pill ed to the point that I thought they were not changed from the last guest. The carpet at bedside had white stains and the chaise and ottoman were worn and torn
I travel approx 40 nights per year and now will not reserve any IHG properties without reviewing all customer reviews.
Pretty bad for a holiday inn that is able to up charge in a vacation area.
Great place to base vacation excursions from
Bystealth traveler
July 25, 2016
Besides the food, rooms and overall hotel being great I like this site as a jumping off point since it is very convenient to get in and out and is close to many things to go see. Great base camp for your family excursions
Great Stay in Portsmouth!
ByAndy and Linda
July 24, 2016
We had an excellent stay at the Holiday Inn at Portsmouth. The hotel staff is so friendly and attentive, they keep the hotel beautiful. The hotel is close enough to walk to the downtown shopping/harbor area. This is our third stay here and love it!
Horrible bed and outdated room
ByAnonymous049
July 21, 2016
Horrible bed. Couldn't sleep well. Asked for quiet room and was given room next to the stairwell. Air conditioning was loud and the room smelled like fumes from a truck. Carpet was stained. Would not stay at this hotel again.