Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 1955 reviews
90%
Recommend This Property

Ratings Breakdown

1955reviews

  • 5 Stars
    1143
  • 4 Stars
    523
  • 3 Stars
    152
  • 2 Stars
    91
  • 1 Stars
    46

Happy stay at holiday inn San Francisco

By

December 08, 2019

Room clean , service good . Easy Transportation . Very convenient for tourist. Looking for city scooters for next stay if can provide to customer .

Read More
Read Less

good location but hotel experience was so/so

By

December 07, 2019

club

1) There was no hot tub. 2) Pool / outdoor lounge area was cold outside. Needs a firepit or heating lamps in order to enjoy the outdoor area. 3) Pool towels were extremely small. There were the size of a wash cloth. 4) Bathroom in room had no vent. 5) A/C unit in room was too loud/ noisy. 6) Most channels on room TV did not work.

Read More
Read Less

Best View in town.

By

December 05, 2019

From start to finish. No sweat kinda stay. Excellent check in, fantastic room, wonderful location, amazing staff.

Read More
Read Less

Holiday in San Francisco

By

December 05, 2019

Excellent central location, friendly staff and great views from the room

Read More
Read Less

Great hotel with location location location

By

December 04, 2019

Very pleased with our stay at this Holiday Inn. Superb location. Clean room with good beds and excellent lighting, Internet and outlets. Housekeeping service was good. We had a fabulous view of the city and all of San Francisco Bay from our window. Check in and check out was super fast. Front desk staff were very polite. Housekeeping did a good job. We loved all the extra pillows and towels.

Visit was marred by a single incident however. We arrived too early to check in and we had just flown 20 hours. Concierge suggested we could rest in a quiet far corner of the lounge until we were able to check-in. While I was in the bathroom, my wife fell asleep in the chair and was accosted by a manager who treated her quite rudely as if she was a homeless vagrant. She clearly stated she was a IHG Gold member waiting to check-in but manager continued to be irate towards her. My wife remained upset by this incident for the next 4 days.

Read More
Read Less

Great Service

By

December 02, 2019

club

We only stayed one night at this location but it was a great experience. A friendly staff and beautiful and clean room. The location is close to many of San Francisco tourist attractions. I would highly recommend that you book at this Holiday Inn location. Looking forward to staying a few days at the Christmas time.

Read More
Read Less

My stay

By

November 29, 2019

The hotel was clean and quiet. The employees were very friendly and helpful and they were able to help me with my questions about the city amenities.

Read More
Read Less

Consistently excellent value and quality

By

November 28, 2019

We’ve stayed here many times and find each time that it’s consistently excellent for quality and value, something which is difficult to find anymore.

Read More
Read Less

Comfortable and clean room

By

November 28, 2019

club

Very friendly clean rooms comfortable bed parking a little expensive but overall a great experience would be staying again when visiting San Francisco

Read More
Read Less

Very relaxing stay

By

November 28, 2019

This facility is clean and updated. I felt safe and relaxed during my stay and will definitely choose this hotel next time I stay in SF.

Read More
Read Less

騒音がひどく眠れない

By

November 26, 2019

club

外の交通音や廊下の人の声が深夜まで響き、全然眠れなかった。
チェックイン時には英語が得意でないためか、隣の従業員と談笑しながら接客を受け、非常に気分が悪かった。
部屋は清潔だったが非常に古く、USBポートにケーブルを挿しても反応しない、スピーカーがBluetooth対応で無いなどの不満点があった。

Read More
Read Less

Over priced for what you get

By

November 23, 2019

I stayed here for 3 nights and paid over $3100 and for this amount of money I would expect 5 star luxury. Instead, I got 2 stars at best.

Read More
Read Less