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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 857 reviews
84%
Recommend This Property

Ratings Breakdown

857reviews

  • 5 Stars
    445
  • 4 Stars
    301
  • 3 Stars
    61
  • 2 Stars
    28
  • 1 Stars
    22

床铺舒适,服务不错

By

April 25, 2017

有一点比较尴尬的时,预订时并不清楚入住期间游泳池和健身房不能使用。其他的话,总体来说还不错,但是装潢还是显得商务气息比较浓厚。性价比比较一般。

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地段不错,设施陈旧

By

April 25, 2017

platinumelite

地段不错,但设施陈旧,可能有些年头没有装修过了,建议该装修下了
2楼的餐厅还不错,游泳池在维修,没有用

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排风扇与墙内水管噪声很大

By

April 24, 2017

23点check in,701房间,本打算睡个好觉。但是房间内排风扇噪音非常大且无法关闭,墙角处间歇还有水管噪声。无奈凌晨12:00要求服务中心前来处理。服务中心在凌晨竟提出让工程部前来查看,不考虑客户的休息问题吗?而且,工程部敲敲打打很久,告诉我没办法,让我拿掉房卡断电睡觉,有哪家酒店会要求客人断电睡觉?后来在我的要求之下给我换房,换房又拖拖拉拉十几分钟,换到1717房间(同房型,为行政楼层但无待遇)后已经接近凌晨1点,且排气扇仍有噪音,最后实在困的受不了直接睡觉了。懒得和前台争论了,对上海古井假日很失望。

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物有所值

By

April 22, 2017

服务周到,员工热情周到,餐饮食品很好,价格公道,预订简单,未住之前就收到短信很温馨,并且识别出我的会员等级。

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服务一流

By

April 22, 2017

由于个人原因,抵达酒店前台已经凌晨。前台热情接待,前台入住得到相对于升级房间,并且有迎宾水果。非常感谢

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comfortable bed and great service

By

April 21, 2017

club

Overall, the service is good with comfy bed and pillow for a good night rest.

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入住体验差

By

April 21, 2017

已经电邮给你们IHG了,但至今还没得到酒店方的回音,甚是遗憾。上海古井假日酒店,也许是我入住所有IHG酒店中,体验最差的。

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地理位置不错,性价比高

By

April 20, 2017

platinumelite

地理位置不错,服务热情,虽然略显破旧,但性价比高。 紫薯布丁

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对致悦会员有明显差异化待遇的商务酒店

By

April 18, 2017

入住古井假日酒店能让自己感觉致悦会员的差异化待遇和服务,设施虽然有一定年纪,但服务可以媲美赢得客户,酒店业长久靠的是服务而不是硬件。我前不久在北京方恒那里就完全体会不到自己作为致悦会员的差异化待遇和普通散客没有区别,在上海古井感受到了正能量。谢谢

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priority to stay in IHG hotel

By

April 17, 2017

Good quality and service, so i love to stay in IHG hotels.

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方便的地理位置合理的价格

By

April 17, 2017

platinumelite

酒店位置方便,距南京西路极近,周边地铁紧邻,便利店等设施齐全。早餐由于有会议或旅行团导致没有座位,最后到连可用于聚餐的盘子都没有了,只好站着等位子等盘子,行政酒廊的早餐又不够丰富。用餐区没有针对高级别会员的区别化服务。

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Australian business traveller

By

April 17, 2017

club

Quite a good hotel not far from Hongqiao transport hub.The staff are well spoken and have good English language skills , definitely a frequent visitor to this hotel.

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