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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4.1

based on 748 reviews
77%
Recommend This Property

Ratings Breakdown

748reviews

  • 5 Stars
    319
  • 4 Stars
    293
  • 3 Stars
    90
  • 2 Stars
    19
  • 1 Stars
    27

nice staff, access to new exhibition

By

July 18, 2017

club

close to exhibition, good breakfast. and nice staff

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位置好,服务好

By

July 18, 2017

酒店位置好,靠近浦东内环。整体酒店设施比较老,没有泳池和健身房,内有没酒廊。到服务很到位,给了两份行政待遇,两份早餐。

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下次还会选择

By

July 18, 2017

服务热情周到,软硬件较好,早餐丰富,针对会员应该的礼遇和待遇都有,虽然很多因为时间关系没有去体验,但总的来说感觉非常好

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Very friendly and supportive staff and comfortable environment

By

July 18, 2017

I am always warmly greeted by the staffs and they are very friendly and supportive. Very quick response on my requests. The concierge service boys are all well prepared for serving me on lugguage deposit and ordering Taxis, for example. The staffs in the restaurant and bar show their care on me during the breakfast and dinner time and always be ready to help me upon my requests. It's really great!

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非常难得的体验

By

July 18, 2017

各方面服务都比较好,尤其是Michael经理非常热情,早餐品种非常齐全,房间很舒适,宽敞,因为孩子要午休,给了延迟到下午4点退房。停车免费,下次还会选择这里!

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No Lounge or Gym now!

By

July 17, 2017

I have stayed at this Hotel many times where I have enjoyed the use of the Gym and Executive lounge
I was not made aware that there is now no longer a Gym or an Executive lounge.

After my previous poor review of this Hotel, I found the staff to be much better this time, and extremely helpful!

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肥皂太小 浴巾太薄

By

July 17, 2017

platinumelite

肥皂太小 浴巾太薄肥皂太小 浴巾太薄肥皂太小 浴巾太薄肥皂太小 浴巾太薄肥皂太小 浴巾太薄肥皂太小 浴巾太薄肥皂太小 浴巾太薄肥皂太小 浴巾太薄肥皂太小 浴巾太薄肥皂太小 浴巾太薄肥皂太小 浴巾太薄

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硬件需要改进

By

July 17, 2017

club

感觉整体房间设备有点陈旧,前台的服务人员态度非常热情,还免费帮我升级了房间。客房点餐的品种太少,有一次送过来的汤感觉不够热。

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安静舒适

By

July 16, 2017

酒店周围环境安静,入住舒适,性价比高。能在出行之余很好的缓解疲劳获得良好睡眠,同时餐食也还不错,能够满足不同口味的需求。
迎宾服务较差,多次入住没有遇到过迎宾接待。也没有行政酒廊,会员没有特殊待遇。

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床铺舒适,服务一流,隔音加强

By

July 14, 2017

club

非常喜欢洲际提供的床垫以及枕头,但洗浴用品质量有点差强人意。

另外,房间隔音有待提高,有次晚上睡觉还被隔壁吵醒。

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Good hotel for business

By

July 13, 2017

platinumelite

Very helpful frontdesk and room service, very keen to solve your problem. Close to Pudong airport and Financial district, so very good location as well. Quiet street with light traffic, good for night sleep.

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环境安静

By

July 13, 2017

club

整体环境很安静,服务很好,干净整洁,出行方便,早餐丰富多样,希望对于会员的赠送能够在入住时提供,而不是在办理退房时才给提供,主要是软饮料带上飞机不方便,可能浪费了。

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