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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 616 reviews
88%
Recommend This Property

Ratings Breakdown

616reviews

  • 5 Stars
    372
  • 4 Stars
    143
  • 3 Stars
    43
  • 2 Stars
    42
  • 1 Stars
    16

Springfield Holiday Inn

By

五月 27, 2017

The positive was staff was friendly and the location was excellent and it was very quiet. The room was a big disappointment. The bed was so hard I didn't get any sleep. I like a hard bed but this was like sleeping on the floor. The carpet in our room was stained and dirty. When we took a shower there was an R rated message that appeared in the steam of the mirror. This was a new one for me. At this price point I would expect more. I opted to pay extra for the breakfast in the room rate and it was good and the service in restaurant was good.

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Great stay

By

五月 27, 2017

Great location in Springfield next to many great places.

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Nice facility

By

五月 26, 2017

club

Holiday Inn was a great facility and meet the needs of the girls and I for the most part. The only caution I would have would be the food prices and note that there is not free breakfast here like other Holiday Inn's for the the simple fact they have their own restaurant.

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Nice sleep

By

五月 25, 2017

club

Rooms were very clean and comfortable. Would stay here again

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Springfield.

By

五月 25, 2017

club

Nice place. Better than the one in Hazelwood. This met my ecpectations.

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Nice, clean and comfortable

By

五月 24, 2017

The room was spotless, comfortable too. Employees were nice, the pool looked clean and it didn't smell overly chemical. Lobby was clean. Only thing that was a little bad was the wifi Internet on the 5th floor kept randomly going out and disconnecting, but othet thank that our stay was great.

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disappointed

By

五月 24, 2017

club

Too much to mention, but here are the highlights: terrible wi-fi and the TV kept losing signal. The bed was very uncomfortable and the room decor was dated and worn. I've stayed at a lot of IHG properties -- this may be the worst.

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Retired And love to Travel

By

五月 23, 2017

platinumelite

Staff and service was great. The ice machine was out of order on the 4th floor, so we had to go to other floors for a bucket of ice. The hotel is within walking distance to a number of places to eat. We were passing through and would probably stop there again due to the convinence of the interstate.

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Clean place

By

五月 23, 2017

club

The cost of the room... many places to stay in the area... breakfast should have been complimentary.

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Springfield

By

五月 23, 2017

platinumelite

Comfortable bed, great access to highway. Friendly employees

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Bad circumstances

By

五月 22, 2017

club

Hotel was clean and as I would expect of a holiday inn. However ther was a police shooting in the parking lot at 4am. The police locked down the entire hotel until after 1100 the hotel made no concessions for the extreme inconvenience of the situation

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No Executive lounge

By

五月 22, 2017

platinumelite

No Executive lounge for preferred members for evening snacks or quick breakfast

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