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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 639 reviews
90%
Recommend This Property

Ratings Breakdown

639reviews

  • 5 Stars
    349
  • 4 Stars
    189
  • 3 Stars
    51
  • 2 Stars
    29
  • 1 Stars
    21

team travel

By

October 18, 2017

club

reliable location and spot, dated but meets expectations for big group.

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Improve check in for guests

By

October 17, 2017

club

Great guests with a friendly smile...explain all amenities and how they operate.For example pool hours,breakfast vouchers etc.

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Great Checkin Service and Comfortable room

By

October 16, 2017

We checked in late and were greeted by great staff. Our room was upgraded at no extra cost. The room was clean and comfortable bed.

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Mrs

By

October 15, 2017

club

I love the Holiday Inn in St John’s. The staff are very welcoming and helpful. The rooms are always clean and comfortable. I try to stay there every time I go to the city.

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Business stay

By

October 14, 2017

platinumelite

The staff were excellent, the room was good.
I found the restaurant a little pricey with a limited menu.

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Considering the environment

By

October 13, 2017

club

Although there were signs inviting us to reuse the towels they were changed every day any way. We are comfortable reusing towels and linens for 3 days. We hung the towels up but they still were replaced..

If quests are willing to reuse linens the housekeeping staff should learn to respect this. It may be a very small step toward climate change but every small step counts.

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great experience

By

October 12, 2017

great experience. Staff was awesome hotel was good. Good location

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Restaurant and comfort in room

By

October 11, 2017

club

The restaurant had good service that was fast and friendly. We really enjoyed the breakfast buffet but would have been nice to see fruit and special diet items. We had a friend with us that needed to order gluten free bread and she was a long time waiting on it.
Rooms were clean and comfy and very friendly staff.

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Supurb

By

October 11, 2017

club

Stayed for 2 nights and the staff was extremely friendly, our room had an amazing comfy King bed and the overall room was very clean....would stay there again!

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Oct 6 2017 stay

By

October 09, 2017

club

Very good night spent at the hotel and would definitely stay again when in need of a hotel

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Great service

By

October 08, 2017

club

Love the fact that there is an east side mario's in the hotel

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Front Desk staff were good

By

October 07, 2017

club

I wish they had better restaurant on site and staff especially in bar area

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